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Distribution Executives Careers in Kenya

Job Title: Distribution Executive 

Number of Positions Open:
 2 

Location:
 Nairobi, Kenya 

Closing Date:
 Open Until Filled

Summary

Our client is a leading Hardware (tools, building materials, Industrial equipment) and home –ware (garden and home accessories) super store

Primary Responsibilities

  • Receiving orders from the distributors
  • Coordinate dispatches of drivers for pick-ups and deliveries to the local market.
  • Verify and keep records of outgoing shipments
  • Daily tracing of loads and advising customers on shipment status.
  • Proactively check for any potential or actual shipment failures and agree on a solution that will achieve customer satisfaction, maintain and enhance their loyalty to the company
  • Ensure customer customs documentation needs are met as precisely as required and customs documents brought back promptly for invoicing
  • Provide regular updates to customers in line with the agreed call back times and customers preferred communication channel.
  • Follow up within agreed time frames until an appropriate response has been received.
  • Work within a team setting to deliver excellent customer service by responding to all received information requests in a timely, complete and professional manner
Skills and Requirements
  • Diploma in Clearing and Forwarding is a MUST
  • 2 years working experience in a busy freight company
  • Must be well versed with sea export documentation and procedures.
  • Be computer Literate
  • Social skills with sensitivity to customer service.
  • Mastery of the English language with excellent verbal and written communication skills.
  • Adaptability to work with project deadlines
How to Apply

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CVs, inclusive of names and contacts of 3 referees, current telephone number and email address by:

Sending CV to:
 recruiter@personnelresource.com

Only short listed candidates will be contacted.

“Personnel Resource is an equal opportunity employer”


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