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Securex Agencies Jobs in Kenya

1. Operations Manager

2. Customer Care Representative

3. Radio Controllers

4. Investigation Officer

5. Technicians

6. Workshop Manager

Securex Agencies is ISO certified and a leading provider of security solutions in the East Africa Region.

We are seeking suitably qualified and experienced individuals to fill the following vacancies in our Nairobi Office: -

Operations Manager

Main Duties and Responsibilities

  • Management of a large guard force and alarms administration
  • Organizing tasks and overseeing effective supervision
  • Visit incident scenes, investigation and compilation of detailed reports
  • Conduct security surveys and design appropriate assignment instructions
  • Carrying out intelligence threat assessment
  • Client liaison
  • Coordinating with law enforcement agencies in solving crime
Requirements
  • University graduate preferably in social sciences.
  • Diploma in security management will be an added advantage
  • Security background preferably in the disciplined forces at a senior level with not less than 10 years experience
  • Proven experience in organizational and administrative duties
  • Be computer literate
  • Have good communication and report writing skills
  • Have good leadership and decision making skills.
  • Ability to motivate and willing to work for long hours
Customer Care Representative

Main duties and Responsibilities
  • Carry out regular client visits to establish level of customer satisfaction and address concerns raised
  • Carry out customer’s opinion surveys, analyze data collected and prepare monthly reports.
  • Maintenance of customers visits schedules and account resolution records
  • Prepare, deliver and collect signed service contracts from clients
  • Update customer data and maintain client files.
  • Identify opportunities to cross and up sell to existing clients
  • Build and Maintain Customer Relationship with various clienteles.
  • Timely response to clients’ queries.
Requirements
  • University graduate preferably in social sciences
  • 3 years sales experience in a similar organization
  • Results oriented individual willing to work long hours
  • Be computer literate
  • Have good communication skills
Radio Controllers

Main Duties and Responsibilities
  • Manning a busy radio communication Control Room
  • Appropriate dispatch of alarm response teams and record movement
  • Logging of alarm communication
  • Client liaison and maintaining detailed report entries in the OB
Requirements
  • Education: University graduate or a diploma in information technology
  • Previous experience in a busy communication centre
  • Excellent communication, listening skills and keen eyes for details.
  • Ability to motivate and willing to work for long hours without supervision.
Investigation Officer

Minimum Requirements
  • University graduate preferably in criminology specializing in forensic investigations.
  • Security background preferably in the disciplined forces at a senior level with not less than 5 years experience
  • Proven experience in investigating fraud and attending to scenes of crime and preparing appropriate reports
  • Proven experience dealing with the Police and other security agents on various investigations
Technicians
  • To carry out surveys for installation of electronic security systems.
  • To carry out installation, service and maintenance of electronic security systems.
  • To handle technical complaints from clients.
  • To prepare detailed technical report after attending incident scenes
Minimum Requirements
  • Diploma in Electronic Engineering or Telecommunication
  • 3 years experience in a similar position
  • Excellent communication and grooming skills
  • Ability to quickly adapt to a demanding environment
  • Current driving and motorcycle license will be an added advantage
Workshop Manager

Main Duties and Responsibilities
  • Routine inspection and maintenance of the fleet of vehicles
  • Prepare, co-ordinate and manage vehicle fleet budget
  • Assist in the recruitment and duty assignment of mechanics
  • Ensure all vehicles are serviced as per schedule
  • Ensure that vehicles are kept clean and in good state of repair
  • Liaising with the purchasing department and advising on purchases of appropriate spare parts
  • Assessment of accident damage costs and dealing with insurance claims
Requirements
  • University graduate preferably in Mechanical Engineering. Holders of a higher National Diploma in Automotive Engineering will also be considered
  • 10 years experience in a busy workshop
  • Be computer literate
  • Have good communication and presentation skills
  • Posses a clean and valid driving license and willing to work for long hours
Qualified and interested candidates should email their applications together with a detailed CV a recent photo, details of their current position and remuneration to The Human Resources Managerjobs@securex.co.ke by not later than 10th December 2010.

Securex is an equal opportunity employer and only shortlisted candidates will be contacted.

You can also visit www.kenyanvacancies.com for more jobs

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