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Zain Kenya Jobs and Careers

1.     Head of Broadband & VAS
2.     Head of Usage & Retention
3.     Head of Acquisition
4.     Head of International and Roaming
5.     VAS Manager
6.     Enterprise Broadband Leader
7.     Consumer Broadband Leader
8.     Portal & Website Coordinator
9.     Media Manager
10.   Alternative Channel Acquisition Coordinator
11.   Retention Coordinator
12.   Prepaid Usage Coordinator
13.   Postpaid Usage Coordinator
14.   SMS Revenue Coordinator
15.   International Coordinator
16.   Revenue Analyst – 3 Positions
17.   Geo-Planning Manager
18.   Geo-Planning Analyst
19.   Manager – Business Planning and Management Reporting
20.   Manager – Procurement
21.   Manager- Revenue Assurance & Fraud Management
22.   Manager – Financial Reporting
23.   Revenue Accountant
24.   Project Accountant
25.   Territory Managers – 8 Positions
We’re getting a new face. Now add yours. Come and join our new exciting journey and be part of one of the biggest telecommunications company in the world
1. Head of Broadband & VAS
(HBV/MKT/08/2010)

The Position Reports to the Marketing Director and is responsible for planning, leading and directing initiatives with the aim of growing share of Broadband and VAS revenue in all segments.
Responsibilities:
  • Provide leadership to the Broadband and VAS department and create a winning partnership with the Enterprise, SME and consumer sales teams
  • Direct and lead all industry specific Enterprise Solutions, SME & Consumer initiatives to drive overall Broadband & VAS revenues
  • Roll out of innovative enterprise, SME and consumer broadband solutions
  • Create and manage winning partnerships with key stakeholders and service providers
Qualifications:
  • Bachelor’s degree in IT or Business Information Systems
  • A Masters Degree preferably an MBA will be an added advantage
  • Strong leadership, business acumen and analytical skills
  • At least 6 years of progressive experiences. 3 years must be in a management position
  • Telecommunications or IT Industry experience wilt be an advantage
  • Culturally aware and adept to working across multiple geographies
2. Head of Usage & Retention
(HUR/MKT/08/2010)
The position reports to the Marketing Director and is responsible for the behavioral analysis of customer trends and defining initiatives to increase usage.
Responsibilities:
  • Direct and lead all segment wide initiatives to drive local voice revenues
  • Continuously monitor all drivers for local voice revenue bucket and develop targeted and segmented initiatives for this revenue bucket
  • Roll out of innovative solutions that drive usage & retention m all segments
  • Develop customer retention initiatives specific to each segment
Qualifications:
  • A bachelor’s degree
  • An MBA will be an advantage
  • Experience in commercial, financial planning or proficiency to statistics applications is an advantage
  • At least 6 years of progressive experience, 3 of which must be in a management position
  • Strong leadership, business acumen and analytical skills
  • Telecommunications or IT industry experience will be an advantage
  • Proficiency in Excel and PowerPoint applications
  • Culturally aware and adept to working across multiple geographies
3. Head of Acquisition
(HAQ/MKT/08/2010)
The position reports to the Marketing Director and will be responsible for driving customer growth and direct acquisition initiatives in close collaboration with distribution, enterprise and SME sales teams
Responsibilities:
  • Plan, lead and direct consumer acquisition initiatives in close collaboration with the sates and distribution department
  • Plan, lead and direct enterprise and SME customer acquisition initiatives in close collaboration with the corporate and SME sales department
  • Alternative channels customer acquisition initiatives in close collaboration with the relevant departments
  • Managing the subscriber acquisition cost for all segments
  • Acquisition related innovations, products & devices pipeline per segment
Qualifications:
  • Bachelor’s degree
  • A Masters Degree preferably an MBA will be an added advantage
  • Past experience in sales and distribution in telecommunication or FMCG industry will be a distinct advantage
  • At least 5 years of progressive experience, 3 of which must be in a management position
  • Strong leadership, business acumen and analytical skills
4. Head of International and Roaming
(HIR/MKT/08/2010)
The position reports to the Marketing Director and will be responsible for the International & Roaming Revenues and will drive and direct all initiatives aimed at growing share of Revenues
Responsibilities:
  • Direct and lead initiatives to drive international revenues by continuously/ monitoring all drivers for international revenue bucket and develop targeted and segmented initiatives to grow share
  • Manage all roaming partnerships, identifies new partners required and resolves all roaming issues raised and creates initiatives to drive roaming revenues
  • Roll out of innovative solutions needed to grow roaming and international revenue
Qualifications:
  • Bachelor’s degree in IT or Business Information Systems
  • An MBA will be an advantage
  • Past experience in roaming & long distance call management will be a distinct advantage
  • At least 5 years of progressive experience, 3 of which must be in a management position
  • Strong leadership, business acumen and analytical skills
  • Experience in telecommunications industry will be a distinct advantage
5. VAS Manager
(VAS/MKT/08/2010)
The position Reports to the Head of Broadband & VAS and will be responsible for revenue growth of the entire portfolio of Value Added Services for all segments
Responsibilities:
  • lead initiatives aimed at driving VAS revenues including SMS
  • Roll out of innovative VAS solutions
  • Create and manage winning partner ships with key stakeholders, service providers; and internal IT & Network department
Qualifications:
  • Bachelor’s degree in IT or Business information Systems
  • A Masters Degree preferably of an MBA will be an advantage
  • At least 4 years progressive experience in a Managerial Function
  • Leadership, business acumen and analytical skills
  • Telecommunications or information technology industry experience will be an added advantage
6. Enterprise Broadband Leader
(EBL/MKT/08/2010)
The position reports to the Broadband Manager and will be responsible for the revenue and solutions growth in the enterprise broadband portfolio.
Responsibilities:
  • Drive and implement all industry specific enterprise broadband Solutions & initiatives to drive overall enterprise broadband revenues working in collaboration with the corporate sales teams
  • Roll out of innovative solutions related to Enterprise broadband segments
  • Create and manage winning partnerships with key stakeholders and service providers
Qualifications:
  • Bachelor’s degree in IT or Business Information Systems
  • At least 3 years of progressive experience
  • Experience in developing enterprise solutions is a distinct advantage
  • Drive for results
  • Culturally aware and adept at working across multiple geographies
7. Consumer Broadband Leader
(CBL/MKT/08/2010)
The position reports to the Broadband Manager and will be responsible for the revenue and solutions growth in the consumer broadband portfolio.
Responsibilities:
  • Drive and implement relevant consumer broadband Solutions & initiatives to drive consumer broadband revenues
  • Roll out of innovative solutions related to consumer broadband segments
  • Create and manage winning partnerships with key stakeholders and service providers
Qualifications:
  • Bachelor’s degree in IT or Business Information Systems
  • At least 3 years of progressive experience
  • Experience in telecommunications or information technology industry will be a distinct advantage
8. Portal & Website Coordinator
(PWC/MKT/08/2010)
The position reports to the Broadband Manager and will be responsible for updating and content acquisition for the Portal and other online avenues.
Responsibilities:
  • Content acquisition and updating of the Portal
  • Drive and implement initiatives to direct traffic to the portal and social pages
  • Roll out of relevant innovative initiatives and products
  • Create and manage winning partnerships with key stakeholders and service providers
Qualifications:
  • Bachelor’s degree in IT or Business Information Systems
  • At least 2 years experience
  • Telecommunications Experience or information technology industry experience will be an added advantage
  • Web development skills
9. Media Manager
(MM/MKT/08/2010)
The position reports to the Head of Marketing Communications and is responsible for the Media and ensuring smooth execution of advertising and media processes.
Responsibilities:
  • Maintain up to date advertising, communication and related information
  • Facilitate the timely payment process of media and outdoor suppliers, and the advertising agency to ensure the company’s preference with vendors is maintained
  • Ensure that approved communication schedules are executed and media booked against agreed plans
  • Serves as the key interface between procurement and media suppliers to ensure LPO’s are issued within appropriate business lead times as to facilitate airing of media schedules
  • Maintains a monthly expenditure tracker by channel by supplier and update against budget and invoices received
  • Support smooth execution of advertising and media, plan whilst working closely with the Marketing Communications Manager
  • Track advertising activities and send and generate reports as required
Qualifications:
  • At least 4 years work experience in commercial planning, buying and managing multi-channel media
  • A University Degree in business administration and/or marketing
  • Computer Literate
10. Alternative Channel Acquisition Coordinator
(AQ/MKT/08/2010)
The position reports to the Head of Acquisition.
Responsibilities:
  • Assessment and potential evaluation of the alternative channels to access mobile services
  • Develop and implemented agreed solutions in collaboration with the sales and distribution teams
  • Roll out of innovative solutions in line with this segment
Qualifications:
  • A Bachelor’s degree in IT or Business studies
  • At least 3 years of progressive experience
  • Experience in sales and distribution will be a distinct advantage
  • Experience in telecommunications or IT industry will be an added advantage
11. Retention Coordinator
(RC/MKT/08/2010)
The positien reports to the Head of Usage & Retention
Responsibilities:
  • Drive and implement relevant retention initiatives for all segments
  • Monitor and develop churn reducing initiatives for all segments
  • Create and manage winning partnerships with key stakeholders and service providers
Qualifications:
  • A Bachelor’s degree
  • At least 3 years of progressive experience
  • Commercial experience in telecommunication or information technology industry will be an added advantage
12. Prepaid Usage Coordinator
(PRUC/MKT/08/2010)
The position reports to the Head of Usage & Retention.
Responsibilities:
  • Continuously monitors all drivers for local prepaid voice revenue/ bucket and develop targeted and segmented initiatives for this revenue bucket
  • Owns and updates the local prepaid voice marketing score card, which analyses all the drivers to local revenues
  • Actively engages relevant segments development in prepaid voice and ensuring that Zain rollout relevant and segment specific initiatives
Qualifications:
  • Bachelor’s degree in business related studies or statistics
  • At least 3 years of progressive experience
  • Experience in commercial or financial planning in the telecommunications or IT sector will be an advantage
  • Proficiency in advanced excel and PowerPoint applications
13. Postpaid Usage Coordinator
(PPUC/MKT/08/2010)
The position reports to the Head of Usage & Retention
Responsibilities
  • Continuously monitor all drivers for local postpaid voice revenue bucket and develop targeted and segmented initiatives for this revenue bucket.
  • Own and updates the local postpaid voice marketing score card, which analyses all the drivers to local revenues.
  • Actively engages relevant segments development in postpaid voice and ensuring that Zain rollout relevant and segment specific initiatives
Qualifications:
  • A Bachelor’s degree in a business related studies or statistics
  • Experience in commercial or financial planning in the telecommunications or IT sector will be an advantage
  • Proficiency in advance excel and PowerPoint applications
14. SMS Revenue Coordinator
(SRC/MKT/08/2010)
The Position reports to the VAS Manager, the SMS revenue coordinator will be responsible SMS revenues and
relevant initiatives that drive revenue growth in this revenue bucket.
Responsibilities
  • Continuously monitor all drivers for SMS revenue bucket and develop targeted and segmented initiatives for this revenue bucket
  • Own and updates the SMS revenue marketing score card, which analyses all the drivers to local revenues and tracks initiatives
  • Actively engages relevant segments in growing SMS revenue and ensuring that Zain rolls out relevant and segment specific initiatives
Qualifications
  • Bachelor’s degree in business related studies or statistics
  • At least 3 years of progressive experience in a commercial or financial planning role in the telecommunications or IT sector will be an advantage
  • Proficiency in advance excel and PowerPoint applications
  • Drive for results
  • Culturally aware and adept at working across multiple geographies
15. International Coordinator
(IC/MKT/08/2010)
The position reports to the Head of International and Roaming
Responsibility
  • Continuously monitor ail drivers for international revenue bucket and develop targeted and segmented initiatives for this revenue bucket
  • Own and updates the international revenue marketing score card, which analyses all the drivers to international revenues
  • Actively engages relevant segments in development segment specific international solutions
Qualifications:
  • Bachelor’s degree in business related studies or statistics
  • At least 3 years of progressive experience in a commercial or financial planning role in the telecommunications or IT sector will be an advantage
  • Proficiency in advanced excel and PowerPoint applications
16. Revenue Analyst – 3 Positions
(RA/MKT/08/2010)
The position reports to the Business Analysts Manager.
Responsibilities
  • Undertake analyses of business activities and outcomes cases and generate reports to aid decision making
  • Analyses proposed pricing initiatives for the various segments, to determine their impact on revenues, margins, etc
  • Appraises new products and projects that the company is undertaking and participates in post product launch evaluations and generates performance reports
  • Conducts monthly customer trend analysis by class of service, usage by destination and time and reports on findings
Qualifications
  • A Bachelor’s degree in business related studies or statistics
  • A Master’s degree, preferably an MBA, CPA or ACCA qualification is a distinct advantage
  • Commercial or financial planning and analysis experience is an advantage
  • Proficiency in advanced excel and PowerPoint appKcations
17. Geo-Planning Manager
(GPM/MKT/08/2010)
The position reports to the Head of Revenue and Market Planning.
Responsibilities:
  • Gather, analyze and process network coverage and market network requirements and opportunities
  • Monitor the effectiveness of site management by gathering information on sates and marketing activity plans that are likely to impact network demand and coordinating with the network planning team to ensure high quality service during and post event
  • Monitors performance of sites and provides feedback to the operations team in instances of sub optimal service
  • Develops or updates marketing coverage strategy and priority guidelines in accordance with organizational policy, to ensure the marketing objectives are implemented in the network rollout by the Technical team
  • Exploring, creating and extending mapping related solutions to other functional divisions within commercial department for improved efficiency
Qualifications
  • Bachelor’s degree in Business studies, Research, Land Economics or Geography
  • At least 4 years experience in Research or Monitoring and Evaluation and/or planning in a commercial setting, 3 years with Advanced Degree or ACCA / CPA
  • Working Knowledge of Map-info and other GIS and Statistical analysis software
18. Geo-Planning Analyst
(GPA/MKT/08/2010)
The position reports to the Geo-Panning Manager.
Responsibilities
  • Gather, analyze and process network coverage and market network requirements and opportunities
  • Monitor the effectiveness of site management by gathering information on sales and marketing activity plans that are likely to impact network demand and coordinating with the network planning team to ensure high quality service during and post event
  • Monitors performance of sites and provides feedback to the operations team in instances of sub optimal service
  • Develops or updates marketing coverage strategy and priority guidelines in accordance with organizational policy, to ensure the marketing objectives are implemented in the network rollout by the Technical team
  • Exploring, creating and extending mapping related solutions to other functional divisions within commercial department for improved efficiency
Qualifications
  • Bachelor’s degree in Business studies, Research, Land Economics or Geography
  • At least 2 years experience in Research or Monitoring and Evaluation and/or planning m a commercial setting, 1 years with Advanced Degree
  • Working Knowledge of Map-info and other GIS and Statistical analysts software
19. Manager – Business Planning and Management Reporting
(BPM/FIN/08/2010)
The position reports to the Chief Finance Officer.
Responsibilities:
  • Define, implement and maintain budgets and business planning models, guidelines, tools and best practices
  • Preparation of quarterly forecasts
  • Compile and evaluate the operating company’s actual performance results against operating plans, budgets and forecasts and analyze deviations
Qualifications:
  • Bachelors Degree in Finance or Accounting, CPA (K) or ACCA (finalist)
  • 5 years relevant work experience
  • 2-3 Years of leadership experience
  • Excellent technical knowledge of budgeting, financial statements and financial analysis processes
20. Manager – Procurement
(PM/FIN/08/2010)
The position reports to the Chief Finance Officer
Responsibilities:
  • Contribute to the formulation, implementation and maintenance of procurement and logistic strategy by implementing sound policies and procedures in order to drive the performance of the operation by enhancing cost reduction, growth, organizational development coupled with an effective supplier base
  • Ensure that defined procurement policies and procedures are strictly adhered to within the operation
  • Liaise between the operation and suppliers/vendors thus the custodian of accurate cost and pricing information as well as contractual obligations
Qualifications:
  • University Degree in business or related field;
  • At least 5 years leadership experience in a similar position
21. Manager- Revenue Assurance & Fraud Management
(RAFM/FIN/08/2010)
The position reports to the Chief Financial Officer and will be responsible for the integrity of revenue compliance in the revenue chain, identifying and preventing revenue leakages.
Responsibilities:
  • Conducts extensive periodic checks and controls over Prepaid Assurance, Postpaid Assurance, VAS Assurance, Network Assurance and New Product Assurance .
  • Develops policies, procedures and processes framework for early detection and prevention of Revenue leakages
Qualifications:
  • A University Degree in any related field
  • Hands-on Revenue Assurance skills, SQL / Oracle experience must
  • At least 5 years experience in a similar position
22. Manager – Financial Reporting
(RM/FIN/08/2010)
The Position reports to the Accounting manager.
Responsibilities:
  • Ensures the integrity of revenue throughout the revenue chain, identifying and preventing revenue leakages and fraud
  • Conducts extensive periodic checks and controls over Prepaid Assurance, Postpaid Assurance, VAS Assurance, Network Assurance and New Product Assurance
  • Develops policies, procedures and processes framework for early detection and prevention of Revenue leakages
Qualifications:
  • University Degree in Accounting or Finance (CPA K or equivalent}
  • Excellent knowledge of all accounting functional areas
  • 4 years experience in a complex reporting environment
23. Revenue Accountant
(RA/FIN/08/2010)
The Position reports to the Financial Accounting Manager.
Responsibilities:
  • Consolidate and analyze the company’s direct revenues streams for purposes of management reporting
  • Liaise between Finance, revenue assurance and IT with a view to ensuring accurate revenue reporting
  • Reconcile the billing system output and general ledger bookings
  • Define revenue cycle controls and ensure compliance
Qualifications:
  • A Bachelor’s Degree in Accounting or Finance. (CPA K or equivalent)
  • Excellent knowledge of Microsoft Office, ERP and billing systems
  • Four years experience in revenue reporting
24. Project Accountant
(PA/FIN/08/2010)
The Position reports to the Freed Assets manager.
Responsibilities:
  • Project tracking including WIP Monitoring deployment and capitalization
  • Asset Tracking
  • Manage tagging and Fixed assets verification
Qualifications:
  • University Degree in Accounting, Finance, Engineering or any other related field (CPA K or equivalent)
  • At least 3 Years experience m fixed assets project accounting
25. Territory Managers – 8 Positions
(TM/SAL/08/2010)
The Position reports to the Regional Manager.
Responsibilities:
  • Drive the set sales and revenue targets through distributors, retailers and other partners
  • Implement sales and distribution activities in the territory to ensure availability and visibility of Zain products
  • Work with and support partners and retailers to build trade equity in the territory
  • Sell products and services directly to customers
Qualifications:
  • A University Degree
  • Knowledge and Experience in Sales
  • Able to work under minimum supervision
  • IT literacy
  • Valid Driving License
If you meet the above requirements, send your resume and application tetter quoting the job reference number to hr.ke@zain.com. All applications must be delivered on or before COB Monday 9th August 2010.
The trade marks ZAIN – A WONDERFUL WORLD and all similar trademarks are used temporarily under license from Mobile Telecommunications Company K.S.



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