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Customer Care Jobs In Kenya.

Customer Care Kenya jobs.
* Conceptual understanding of strategic business plans and performance trends.
* Ability to apply business acumen and technical skills
* Ability to multi-Task
Good verbal communication skills – sincere and articulate
* Diplomatic and tolerant in relaying and receiving information
* Ability to maintain relationships even when communicating disagreeable information to customers
* Customer service-orientated, enjoys assisting others
* Assertive, resourceful, forward looking and persuasive
* Critical – is able to probe facts, identify disadvantages and challenge assumptions
* Results-orientated and committed to meeting turn-around times/deadlines
* Assertive – able to handle conflict and put forward ideas despite opposition
* Behavioral oriented – psychologically minded, likes to understand what drives and motivates people
* Change oriented – enjoys doing new things, seeks variety and novelty, accepts change.
* High energy
* Good knowledge of Operations and logistics is preferable
* Sales background
Preferred Minimum Qualifications
* Bachelors degree/Diploma in a business related course
* Thorough understanding of IT will be an added advantage.
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