Postilion Systems Engineer (Grade 6)
Key Responsibilities
- To support and maintain Postilion EFT Systems as per user requirements.
- Attending to and resolving customer queries.
- Configuration of system parameters, testing and implementing system changes.
- To test individual system modules/functions, complete programs and/or entire systems for conformance to specifications, based on test criteria as agreed by the user or demanded by the functionality of the system.
- To come up with test scripts for testing software.
- To conduct user acceptance tests for users, and when required, to assist users with acceptance testing.
- Document all test data and test results.
- When required, to conduct system demonstrations and presentations for users.
- Produce reports (billing, timesheets and other relevant reports) regularly and timeuosly and ensure these reports reach their intended recipients
- Escalate issues that require attention from Developers and Software suppliers.
- Carry out any other duties as assigned by the Systems Manager.
Suitable applicants are expected to have the following competencies:
- Degree or recognized diploma in Computer Studies or an equivalent qualification.
- At least one year software support experience, with emphasis on the support of Postilion Systems.
- A team player who is able to communicate effectively at all levels, both within the organization; and with customers and suppliers.
- A highly motivated individual with a passion for high quality work and who can work with the minimum of supervision.
- Skills in the following areas will be an additional advantage
1. EFTPOS knowledge
2. Microsoft Windows 2003
3. Microsoft SQL server
4. NDC+, Diebold 911/912
Send your CV’S only to jedidah@myjobseye.com.
