Job Title: Retail and Sales Coordinator
Hiring Organization: Corporate
Staffing
Location – Locality: Nairobi
Location – Region: Kenya
Industry: FMCG
Job Type: Full
Time
Salary: KES
Date Posted: 04/18/2024
Reporting: Managing Director,
Gross Salary: Kshs 90k –
100k
Our client is seeking a Retail and Sales Coordinator who
focuses on operational excellence, resource management, and cross-functional
collaboration to drive the organization’s success. This person manages and
handles the company’s daily business operations, working closely with
departmental managers and supervisors to support the organization’s day-to-day
activities of the organization, and is also responsible for revenue and margins
by executing sales strategies to meet or exceed sales targets and revenue goals.
This includes ensuring that the company’s operations support the MD’s vision
and strategy. They also represent the face of the organization and are involved
in marketing and public relations communications, maintaining awareness of the
activities of the business in various individual departments. The operations
Supervisor often represents a bridge between the executive, departmental heads,
middle management, and lower-level employees.
Responsibilities
- Collaborate with
MD in setting and driving organizational vision, operations strategy, and
revenue and profit generation.
- Translate
strategy into actionable steps for growth, implementing organization-wide
goal setting, performance management, and annual operations planning.
- Identify
potential business opportunities and markets through market research
(expansion and sales departments) and conduct analysis.
- Use financial
techniques to improve sales revenue. Monitor sales progress to ensure that
corporate goals are being met. Prepare daily sales reports and forecasts,
and provide insights and recommendations for immediate improvement.
- Prepare and
present business proposals, pitches, and presentations to management.
- Monitor and
analyze key performance indicators (KPIs) to evaluate the effectiveness of
business development efforts.
- Oversee company
operations and employee productivity, building a highly inclusive culture
that ensures team members can thrive and that organizational goals are
met.
- Support to
ensure effective recruiting, onboarding, professional development,
performance management, and retention.
- Support to
ensure compliance with national and local business regulations, and take
appropriate action when necessary.
- Analyze internal
operations and identify areas for process enhancement.
- Develop and
implement Standard Operating Procedures to facilitate execution of the
Operational Plans.
- Develop a plan
for implementing new business processes to support the measurement of
business performance and progress.
- Implement
business strategies and plans that align with the short- and long-term
objectives developed in tandem with MD.
- Oversee
operations, support HR, and finance, and partner with MD in sales
management so that sufficient investment capital can be budgeted for
near-term growth targets.
- Manage capital
investments and expenses aggressively to ensure that the company achieves
investor targets for growth and profitability.
- Monitor
performance with tracking software take corrective measures when
necessary, and prepare detailed updates and forecasts.
- Build and
maintain trusting relationships with key customers, clients, partners, and
stakeholders.
- Ensure all
departments are fully informed of operational objectives.
- Conduct regular
meetings with department heads to ensure that priorities are clear.
- Monitor
departmental performance against performance goals.
- Accountable for
developing and managing the operational expense budget, driving cost
reductions, cost efficiencies, and optimized resource management.
- Develop,
establish, and direct the execution of operating policies to support
overall company objectives.
- Implementation
of the Corporate Risk Mitigation Plan, which includes the coordination of
periodic business audits and follow-up plans for corrective action and
continuous improvement.
- Manage emergency
response to situations and liaise with external stakeholders such as fire
and police departments, insurance, legal and regulatory agencies, etc.
- Assess the
principal risks for the company and to ensure that these risks are being
monitored and managed.
- Ensure that
processes and systems are in place and updated to mitigate operational,
financial, legal, and reputational risks.
- Monitor and
oversee the inventory management process.
- Oversee and
streamline the logistics process and fleet management within the company
to ensure on-time and accurate deliveries to customers.
- Support
departmental teams under direct report to develop work plans to enable
them to achieve set business goals.
Qualification:
- Bachelor’s
degree in Business Administration and Marketing or related field.
- At least 5
years’ experience in operations/logistics/warehouse management in the
retail industry.
- Track record of
effectively leading, and scaling up performance- and outcomes-based
organization and staff; ability to point to specific examples of having
developed and operationalized strategies that have taken an organization
to the next stage of growth.
- Ability to work
with senior managers and build effective work relationships with the team.
- Leadership,
coaching, and relationship management experience; senior management
experience and talent management.
- Unwavering
commitment to the retail business environment(FMCG).
- Thorough
commitment to the organization’s mission.
- Excellence in
organizational management with the ability to coach staff, manage, and
develop high-performance teams, set and achieve strategic objectives, and
manage a budget
- Strong
marketing, and public relations experience with the ability to engage a
wide range of stakeholders and cultures
- Strong written
and verbal communication skills; a persuasive and passionate communicator
with excellent interpersonal and ability to interact with different
cultures.
- Action-oriented,
entrepreneurial, adaptable, and innovative approach to business planning
- Ability to work
effectively in collaboration with diverse groups of people
- Passion,
idealism, integrity, positive attitude, mission-driven, and self-directed
How to
Apply
Gross Salary: Ksh 90k – 100k
If you are up to the challenge
and possess the necessary qualifications and experience; please send your CV
only quoting the job title on the email subject (Retail and Sales Coordinator – FMCG) to jobs@corporatestaffing.co.ke
before 26th April
2024.
