Key Purpose Statement
The
primary role of the process operator is the operations of the process area
according to work instructions, execution of destructive or non-destructive
quality checks, and carrying out of autonomous maintenance. The process
operator has a primary focus on the quality control activities of the team.
Responsibilities:
Operating and Process Control
- Operating the process area according to
the work instructions and adhering to usage standards.
- Carrying out the required quality checks
as described in the quality control and analysis work practice.
- Recording waste on the appropriate
documentation or information systems, and reviewing waste trends to
identify and resolving problems or opportunities timeously.
- Constantly reviewing process performance
against target, and completing all short interval control documentation.
- Resolving out of control situations.
- Responding rapidly to upstream or
downstream triggers that result in stoppages. Appropriate problem solving
approaches, as detailed in the problem solving work practice must be
followed.
- Performing housekeeping tasks, applying
5s principles and following safe work practices.
- Identifying and correcting unsafe work
practices.
- Carrying out flavour and size changeovers
according to the work instructions.
Maintenance of Plant and Equipment
- Carrying out deep cleaning, lubrication
and inspection of machines according to the work instructions, and
following the schedules supplied by the maintenance planner.
- Carrying out autonomous maintenance
activities according to the work instructions, and following the
maintenance schedule.
- Conduct breakdown maintenance tasks.
- Supporting the process artisan in
carrying out maintenance on shift.
Quality Control and Analysis
- Carrying out quality checks and analysis
as per the quality procedures.
- Recording the results of quality checks
on the relevant documentation or information system. The references to the
required documentation or information system are contained in the quality
procedures.
- Calibrating required quality control
equipment according to work instruction and requesting assistance from the
core lab where required.
- Conducting trends analysis on quality
data to identify problems and opportunities timeously.
- Identifying and correcting identified
quality problems using the appropriate techniques. If they are unable to
resolve the problem themselves, it must be escalated to the team leader
for further direction.
Communication
- Communicate effectively in the work
place.
- Actively participating in shift meetings,
asking questions and contributing suggestions.
- Making use of the gap list to record
issues, problems and improvement opportunities.
- Fully understanding the team goals and
participating in team goal review sessions.
- Making use of relevant communication
media (e.g. shift handover books) to stay informed and inform others of
issues.
Problem solving
- Applying the appropriate situational
problem solving techniques (e.g. 5Why, quick fix routines, OPL’s (One
Point Lessons) etc.) to identify and correct the problem.
- Where the process operator is unable to
resolve the problem, involve fellow team members or escalate to the team
leader or process artisan if necessary.
- Provide information for and participate
in situational and systemic problem solving as required.
- Where problems have been resolved, verify
that the problems have been eliminated.
Continuous Improvement
- Using run / control charts and trend
analysis, to identify sources of waste and variation in the process.
- Using short stop analysis, Pareto charts
and other tools seek to identify opportunities to simplify activities.
- Where improvement opportunities have been
identified, these must be recorded on the team gap list. The process
operator should involve other team members in evaluating opportunities and
call in specialist resources to assist if required.
Qualifications:
Minimum Requirement
- Degree or Diploma in Mechanical,
Electrical, Food Science or relevant field.
Experience
Work Experience
- Minimum 2 years of experience in FMCG
industry.
- At least 1 year experience in a similar
role.
Knowledge
- All aspects of packaging operations and
process controls
General
Competencies
- Ability to be a creative roblem solver.
- Innovative.
- Ability to work in teams.
- Understanding of application of WCM
foundational practices.
- Troubleshooting skills.
- Quality control practices and principles.
- Bottling principles and processes.
- Product handling knowledge.
- Computer knowledge.
- Understanding of SHE policies and
procedures.
How To Apply