Job Title: Officer,
Asset Servicing
Hiring Organization: Standard
Bank
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Banking
Job Type: Full
Time
Salary: KES
Date Posted: 04/17/2024
Responsible
for actual accurate settlements of all securities (Equities, Fixed Income &
Money Market trades) while ensuring that all trade settlements are settled in
convention with the market rules and directives and procedures
Responsible for identifying and processing corporate actions and proxies on
behalf of custody clients.
Responsible for the overall functions of Reconciliation, Portfolio Valuations,
Reporting and Billing in convention with the market rules, client directives
and procedures
Responsible for securities and CSD account opening and maintenance
Key Responsibilities
Efficient
and Effective Delivery in business unit
- Understanding
the overall Bank Strategy and how Investor Services Operations fits into
the Bank’s strategy.
- Ensure
that we meet clients’ requirements, as stipulated in their ‘Service Level
agreements’, by maintaining flexibility where necessary, but also taking
risks into consideration, at all times.
- Set
clearly defined standards based on KRA’s, in conjunction with line Team
Leader and continuously monitor, control, and update procedure manuals,
Job Descriptions, process flows and Risk Framework.
- Keep
abreast of best practices (locally and internationally) and make
appropriate recommendations within the production area
- Collaborates
with other areas to ensure that best practices and a standard approach is
followed.
- Getting
the basics right always.
- Providing
timely response to all the queries received in order to help meet client
expectations.
Optimise
the risk profile in the business units
- Limit
potential losses to the bank by ensuring that laid-down processes and
procedures are adhered to;
- Reconciling
all suspense and operational accounts under the assigned units at required
frequencies and that reconciling items are dealt timely and correctly;
- Recovery
of revenues in a timely manner for the services rendered.
- Provide
relevant, accurate and timely reporting to the management, governance
committees and the regulator as and when required.
- Participate
in the periodic review of the Service Level Agreement between business
units, Stanbic Bank Custody, Client and related Service providers to
ensure that it portrays desired service realities.
- Highlight
and discuss errors with Team Leader / Manager and identify problems i.e.
lack controls and/or controls not performed.
- Ensure
compliance with implemented controls and procedures.
- Eradicate
operational losses/claims by complying with procedures to avoid / reduce
penalties/ losses or claims to the bank
- Process
the transactions as per the approved procedures to avoid audit findings or
operational risks relating the assigned area.
Change
Management and Continuous Improvement
- Support
business process re-engineering to ensure that processes are lean,
efficient and effective through the elimination of non-value adding
activities and identification of opportunities that support/drive the
migration of transactions to economically viable alternative electronic
delivery channels.
- Aid
in identifying high impact projects/programs/initiatives within the line
of business with a view to continuous improvement.
Compliance
Management
- Ensure
that service standards provided for in the Banking Sector Charter are
adhered to.
- Adoption
within assigned portfolio of all Compliance, Anti-Money Laundering and
Sanctions related requirements contained in policies, procedures and
processes. This includes identifying any material compliance related
breaches and escalating them to line management and the Compliance Office.
Personal
Development
- Meet
Overall performance in line with individual and departmental KRA’s
- Identify
and drive self-development needs, plans and arrange to attend training.
Apply and share knowledge
- Attend
and participate in appraisal discussions. Initiate performance discussions
on a regular basis and provide continuous feedback to the Team Leader.
- Take
on additional Responsibility by making use of every opportunity to gain
exposure/visibility.
- Cross-skill
within Custody operations to enhance ability to handle multiple tasks /
back up roles
- Strive
to reach full potential, this will ensure job satisfaction.
- Take
on additional Responsibility by making use of every opportunity to gain
exposure/visibility.
Stakeholder
Engagement
- Builds
and maintain credible and value adding relationships with both internal
and external stakeholders.
Other
qualifications, certifications or professional memberships
- Understanding
of Custodial and investor services.
- Knowledge
of the Securities Market and related entities viz., NSE, Central
Depository, Transfer Secretaries, etc
- Banking
operations experience.
- Experience
Required
- Settlements
- Operations
- 1-2
years
- Basic
knowledge gained in a bank or securities environment. General payments /
settlements experience advantageous. Basic knowledge of operating systems
(basic SWIFT) and basic Financial Markets knowledge.
Behavioral
Competencies:
- Articulating
Information
- Checking
Details
- Documenting
Facts
- Embracing
Change
- Examining
Information
- Generating
Ideas
- Interacting
with People
- Managing
Tasks
- Meeting
Timescales
- Producing
Output
- Team
Working
- Upholding
Standards
Technical
Competencies:
- Client
Servicing
- Continuous
Improvement
- Manual
Deal or Trade Processing
- Product
and Services Knowledge
- Query
Resolution
- Settlement
Process
- Settlement
Systems
