Brief Description
Job
Purpose Statement: Organize, conduct & evaluate training &
development programmes to enhance organizational and individual performance of
operational personnel and commercial customers.
Roles:
- Design and Inflight Service training
programs in compliance with Industry standards, Organizational needs and
staff development needs.
- Organize training logistics including
preparation of learning material and venue arrangements
- Conduct training needs assessment to
Identify training and development needs
- Deliver training programs in areas of
Inflight Service and other relevant staff development courses in
accordance with the approved syllabi/curriculum
- Prepare, administer, mark examinations,
and communicate results
- Prepare reports on all trainings
conducted to enable continuous evaluation of training
- Issue certificates to qualified
participants
- Prepare and submit accurate and complete
training records within the stipulated time
- Review training materials to reflect
company standards, regulatory requirements and applicable industry
standards.
- Maintain competency, qualification and
where required certified in the subject matter required to deliver
- Act as internal consultant in subject
matter areas and support in driving organization change
- Participate in the development and
sharing of annual training calendar in liaison with relevant managers
- Create a learning culture by always
engaging learners and their managers.
- Collect participants feedback on
delivered learning solutions and ensure regular evolution training
- Monitor and evaluate implementation of
the trainings to ensure effective transfer of skills and identify further
training needs to continuously improve performance (Level3).
- Support in the development, monitoring
and implementation of e-learning in subject matter areas.
- Deliver commercial training programs to
contribute to the achievement of revenue generation.
- Conduct service checks for crew in
accordance with OME
Requirements:
- Bachelor’s Degree/Diploma
- Excellent communication, interpersonal
and presentation skills
- Leading self
- Instructional design and delivery skills
- Motivational skills
- Three (3) years of relevant experience as
purser.
Additional Details
- Analytical skills with good judgement
- Interpersonal understanding
- Self confidence
- Ability to work under pressure
- Self- control
- Leadership skills
- Strong work ethics
- Teamwork and cooperation
How To Apply
