About the Role
We
are looking for a pleasant Front Desk Representative to undertake all
receptionist and clerical duties at the desk at our main entrance.
You
will be the “face” of the company for all visitors and will be responsible for
the first impression we make.
The
ideal candidate will have a friendly and easygoing personality while also being
very perceptive and disciplined. You should be able to deal with complaints and
give accurate information. A customer-oriented approach is essential.
The
goal is to make guests and visitors feel comfortable and valued while on our
premises.
Responsibilities
- Keep the front desk tidy and presentable
with all necessary materials (pens, forms, paper, etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect
them or keep messages
- Receive letters, packages, etc. and
distribute them
- Prepare outgoing mail by drafting
correspondence, securing parcels, etc.
- Check, sort, and forward emails
- Monitor office supplies and place orders
when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel
arrangements, schedules, etc.)
Requirements
- Proven experience as a front desk
representative, agent, or relevant position
- Familiarity with office machines (e.g.
fax, printer, etc.)
- Knowledge of office management and basic
bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office
(especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking
abilities
- Problem-solving skills
- Customer service orientation
- High School diploma; additional
qualification
How To Apply
If
you are up to the challenge and possess the necessary qualifications and
experience; Please direct your applications to: https://forms.gle/JMVesQydAPW8CFrw5
