Care Officer, Medical, Job in Kenya

Purpose:

Responsible for care facilitation/cost containment and call centre reachability.

Responsibilities:

  • Issuance of approval to insured members seeking both inpatient and outpatient care as per policy guidelines.
  • Monitor cost, average length of stay on inpatient cases.
  • Issue guidance on Pre-authorized optical, dental and scheduled procedures
  • Conduct Hospital visits whenever the insured members are hospitalized
  • Respond to stakeholder inquiries on cases involving medical care management.
  • Receive and respond to Medical emergency lines and ensure 24-hour coverage
  • Negotiate for discounts from doctors and hospitals on specific cases and procedures from time to time
  • Facilitate referrals and medical evacuations when need be.
  • Monitor benefits utilization and share timely updates to the stakeholders.
  • Prepare and share timely reports as may be guided.

Requirements:


Education   

  • Diploma in Nursing or Clinical Medicine
  • Computer literate in MS Office and other office applications

Experience Required:

  •    2 years Relevant experience in Care Management, medical claims and call centre

How To Apply

Click here to apply