GeoPoll
Program Assistant
Nairobi,
Kenya
GeoPoll
is the leading provider of mobile device-driven research, data collection, and
analysis in emerging markets, providing full-service solutions to its broad
client base.
GeoPoll
has experience administering surveys in more than eighty-five countries and
conducts approximately ten million surveys annually in more than forty-five
languages.
With
operations in Africa, Asia, Latin America, and the Caribbean, GeoPoll continues
to grow and scale quickly.
GeoPoll
adheres to the strictest ethical and research standards and employs highly
rigorous methods and approaches to data analysis.
Our surveys have been cited and analyzed in several highly respected academic journals, such as the Journal of International Public Opinion Research and the Journal of International Development.
Given
our continuing growth and development and the critically important work we are
doing for our partners and clients, GeoPoll is looking for a Program Assistant
to support one of its core projects teams.
This
individual will demonstrate strong project support skills and will be a key
contributor to the work of the portfolio team.
Responsibilities
Under
the leadership of the Portfolio Manager and Chief Operations Officer, the
Program Assistant will be directly responsible for managing relationships with
CATI & CAPI Teams for end-to-end quality data collection and facilitating
new relationships with potential CATI & CAPI Teams.
Their
responsibilities will include, but are not limited to:
· Overall
project implementation, training & support of CATI & CAPI Teams
(engagement with other departments) to ensure projects are running at the
required standards and pace.
· Daily
oversight of the projects assigned to you (performance management, quota
management and quality controls) & adherence to GeoPoll standards.
· Issue
resolution and management with data collection teams on the ground.
· Coordinate
with internal teams to establish project work plans and timelines for projects,
prepare samples and executes deliverable submissions for client projects.
· In close
collaboration with the Director and/or Portfolio Manager, ensure the success of
the program management team in meeting contractual and program requirements.
· Organize
program documents and manage enumerator trainings so that each adheres to
GeoPoll standards and protocols to ensure all enumerators are trained per
project prior to starting full data collection.
· Support
the portfolio team with project adherence to the data quality standards across
the different stages of delivery as assigned by the Portfolio Manager/Director
of Operations.
· Manage
enumeration teams to maintain full retention of the trained team throughout
data collection and ensure at least 5 percent of all calls made by enumerators
are graded and reviewed through audio recordings, direct listening or
conducting callbacks.
· Escalate
to the Portfolio team and the Portfolio Manager issues and risks that come up
for a project in the portfolio so that these can be addressed in a timely
manner
· Support
the portfolio team with managing vendor project financials to ensure maximum
accrual and help track account payables for active portfolio.
· Manage
sample frames, prepare samples and monitor sample performance of individual
vendor projects.
Requirements:
· 2+
years’ experience in survey design and project implementation
· 2+
years’ experience in basic data prep practices (cleaning raw data, analyzing
frequencies, building pivot tables, etc.)
· 1+
years’ experience managing direct reports.
· Extremely
self-motivated and highly organized
· Strong
verbal and written communication skills
· Ability
to take initiative and develop other team members
· Ability
to exercise good judgment and discretion in confidential matters
· Enjoys
a fun, dynamic and challenging work environment within a start-up culture
· Advanced
experience with Microsoft Word, PowerPoint and Excel.
About
GeoPoll
Since
2012, GeoPoll has been a leader in providing affordable market research from
areas of the world that are difficult to access with traditional methods.
We
conduct more than 7 million surveys per year through the mobile phone for
international multilateral donors, host governments, NGOs, research agencies,
commercial clients, and media groups.
GeoPoll
facilitates projects that provide critical data for companies and development
assistance organizations that provide insight on resources, living conditions,
and aid, as well as measure the ROI of advertisements, assess customer
satisfaction, and more.
EEO
Statement
GeoPoll
is an Equal Opportunity Employer and welcomes diversity. We do not discriminate
based on race, religion, tribe, color, sex, gender identity, sexual
orientation, age, non-disqualifying physical or mental disability, national
origin, veteran status, or any other basis covered by appropriate law. All
employment is decided based on qualifications and merit.
How to
Apply
Interested
candidates can send by email a cover letter and resume (as a single file with
YOUR NAME as the file name) with the subject Program Assistant on the subject
line to jobs@geopoll.com on or before, Thursday, 30th March 2023 at 17:00hrs.
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