ICT Officer: CHS/HR/STP/ICTO/01/2023
Centre for Health
Solutions – Kenya (CHS) is an indigenous, not-for-profit organisation that
utilises local expertise and strategic partnerships to ensure the
implementation of evidence-informed solutions and interventions to existing and
emerging public health concerns.
CHS is currently sourcing
for a high-calibre, self-motivated and dynamic individual to fill the position
of ICT Officer based in Siaya County: –
Overall Job Function
Reporting to the ERP
Finance Analyst, the ICT Officer will ensure overall ICT Support for CHS
offices and supported sites on all ICT functions ensuring smooth, problem-free
and well-documented systems to ensure the goals of the CHS Strategic plan are
met.
Key Responsibilities
- Ensuring
applications support, including hardware/software Installations.
- Receiving
and logging requests for support from users and responding to the requests
in a logical and prioritized manner.
- Assisting
in resolving problems (e.g. poor performance) and faults (e.g. system
failure) occurring in the operation of hardware and software.
- Ensuring
all work is carried out and documented in accordance with required
standards, methods and procedures.
- Liaising
with Finance, Admin and Program departments to ensure integrated internal
controls and full, auditable support documentation
- Providing
guidance and advice to staff on policy issues related to ICT equipment
safety and maintaining confidentiality, and observing data protection
guidelines of the organization
- Monitoring
the progress of requests for support and ensuring users and other
interested parties are kept informed.
- Carrying
out any other reasonable duties within the overall function commensurate
with the level of responsibilities of the position.
- Carrying
out general maintenance to hardware regarding cleaning and ensuring smooth
functionality.
- Ability
to train other staff in ICT function to empower staff to handle basic
support matters.
- Assets
management support and distribution accountability.
- Server
support functions and minor AD functionality.
- Any
other related duties assigned by your supervisor
Person Specifications
- A
minimum of a degree in Information Technology
- Proficiency
in the use of ICT, particularly in the development of web‐based solutions, maintenance of
websites and working with databases.
- At
least three years of experience in a similar role.
- Excellent
use of MS Office packages and office automation solutions
- Good
organization, interpersonal, negotiation, and high level of computer
skills, including excellent knowledge of Microsoft Office applications and
ERP systems.
How to Apply
Interested applicants are
invited to email their applications and detailed CV with contact details of
three referees to vacancies@chskenya.org clearly indicating
the subject title by 5.00 PM Tuesday March 12,
2023.
Centre for Health
Solutions-Kenya is an Equal Opportunity Employer. Only shortlisted
candidates will be contacted for interviews. Canvassing will lead to automatic
disqualification.
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