Our client in the hospitality industry is seeking to recruit a highly talented, skilled, and dynamic professional to fill in the following position based in Nairobi.
Restaurant Supervisor
Reporting
to the Finance and Admin Manager, the incumbent will be responsible for
overseeing the daily restaurant operations by managing restaurant staff
development and performance, recruitment, and selection, inventory, food
ordering, stocks and supplies, profit maximization, and ensuring client
satisfaction with the restaurant experience in conjunction with the kitchen
manager.
Key
Responsibilities
· Ensuring
all restaurant policies, procedures, standards, and guidelines are understood
and strictly adhered to.
· Conducting
performance and operation reviews to identify problems, concerns, and
opportunities for improvement.
· Managing
staff by identifying and delegating responsibilities, providing directions to
staff, and ensuring restaurant objectives are met and achieved.
· Conducting training of staff and monitoring compliance in areas such as safety, sanitation, and food hygiene.
· Monitoring
food preparation methods, portion sizes, garnishing, and food presentation.
· Ensuring
proper coordination of between the front and back offices to ensure proper
service delivery.
· Assisting
in the menu implementation and improvement of menu items from feedback gathered
from guests.
· Identifying
restaurant needs in kitchenware and equipment, placing orders, and liaising
with vendors and suppliers.
· Maintaining
detailed records of daily, weekly, and monthly costs of revenues.
· Liaising
with external contractors on Jumia, Glovo, and Uber Eats for takeaway services.
Key
Qualifications, Experience, Skills, and Competencies
· Degree
or Diploma in Hotel Management or equivalent.
· Valid
food handlers’ certificate.
· 3 years
of working experience in a similar role.
· Excellent
product knowledge i.e., food and beverage menu.
· Great
customer service skills.
· Excellent
communication, coordination, team management, and interpersonal skills.
· Good
cash handling and reporting skills.
· Attention
to detail.
How to
Apply
Interested
candidates are requested to forward their updated CVs and academic
qualifications to recruit@virtualhr.co.ke stating the subject heading
RESTAURANT SUPERVISOR by Friday 24th February 2023 clearly indicating their
current and expected remuneration (MUST), daytime telephone contacts, and
addresses of three referees.
Only
shortlisted candidates will be contacted.