Regional HR and Administration Manager
JOB DESCRIPTION.
The Regional HR &
Administration Manager will lead and manage Human Resources functions, provide
overall advice, coordination and management to the Human Resources and
Administration team as well as technical Human Resources support to the Country
offices. Ensure efficient support to the program in accordance with existing
DRC policies and procedures.
Responsibilities:
Management
- Lead
and manage the Human Resources team (including people planning,
performance, well-being and development)
- Provide
technical support, advice and capacity build the Human Resources team
- Advise
and assist managers in Human Resources related issues and concerns
Recruitment, development and people planning:
- Drive
and support recruitment and selection activities ensuring compliance with
recruitment process
- Work
with senior management team and senior staff on new staff retention
strategies and initiatives
- Ensure
proper onboarding process
- Ensure
oversight and consistency in position titles and grades, across all field
locations
- Assist
managers to identify, recommend and approve Learning & Development
initiatives for their employees through DRC’s Learning Catalogue.
Performance, well-being,
compensation & benefits
- Proactively
respond to and manage performance counseling, employee grievances and
disciplinary issues as required, with a focus on building manager
competency and ensuring that documentation is kept
- Lead
the performance management process
- Act
as an impartial mediator in disciplinary procedures and ensure it is
administered in an equitable and fair manner and meets all legal and labor
regulations and requirements
- Lead
people well-being initiatives
- Define
and review salary structure in partnership with the Senior Management team
and coordinate annual compensation review process and compensation
adjustments.
Human Resources Policies
and Support
- Maintain
and update Staff Human Resources Handbooks as necessary
- Proactively
pursue continuous process improvement in Human Resources related practices
in order to enhance the quality and efficiency of output/delivery.
- Work
closely with HQ and Regional Office to share information and provide
support as required
- Accountable
for making sound decisions based on DRC policies, MOPs, standards, and the
advice of technical experts in DRC.
Administration
- In
coordination with the Admin Officer at the RO, ensure effective and
efficient management of office administration policies, systems and
procedures.
- Ensure
an up to date database of contracts to track rental installments due,
notice periods, renewals, deposits and municipality tax payments is
maintained and in coordination with the officers, have all the contracts
(property, office rentals, international staff housing) are
prepared/extended on time.
- In
coordination with HR officers, ensure that benefits are duly explained to
employees and serve as liaison between employees and respective insurance
company.
- Ensure
that pre and post-paid phone lines are issued and managed in accordance
with DRC policies.
- Ensure
efficient controlling and issuance of keys for offices and guest houses,
ID cards and entry and exit procedures for all staff.
- Manage
orientation process and arrivals checklist for new staff and ensure
support for all new staff and visitors with travel and accommodation.
- In
coordination with officers, ensure a regular supply and tracking of usage
of office stationery and supplies, cleaning and kitchen products.
Others
- Support
Regional Office in conducting COC trainings and Investigations.
- Any
other task as may be required by the Line Manager.
Qualifications and
Experience
- Relevant
Masters University Degree
- Professional
training in Human Resources Management
- Minimum
7 years NGO experience and 3 years with People management.
- Ability
to develop clear goals and identify priority activities and assignments
- Demonstrated
experience in the use of DRC Dynamics.
- Strong
communication and inter-personal skills, demonstrated ability to work in a
multi-disciplinary team.
- Proven
ability to manage large and varied workloads, and deal constructively with
stress and periods with long hours.
- Proven
ability to prioritize tasks, meet deadlines and work with limited
supervision.
- Pro-active,
stable and robust character and a good team-player
- Full
professional proficiency in English
- Proficiency
in French is beneficial