Job Title: Officer ICT for Development
(ICT4D)
Reports to:
- Senior
Manager MEAL
- Technically,
report to Regional ICT Advisor
Direct Reports: None
Job Location: Nairobi (Candidates must be legally entitled
to work in Kenya at the time of application – National Position)
Contract Details: Fixed Term , One(1)
Year Contract, renewable subject to availability of funds.
Job Summary:
The incumbent will be
responsible for introducing digital technologies and innovation in our
programmes is one of key priorities and the Kenya country office The ICT4D
Specialist will work very closely with the programmes team in Kenya to promote
and explore innovative approaches, introduce ICT4D elements to deliver greater
quality programmes and impact for beneficiaries. This will include, but not
limited to, adapting existing innovation or technology products and services in
programming; building partnerships and networking with innovation and
technology partners to bring efficiency in programmes delivery.
Main Duties and Responsibilities
Technical Leadership
- Monitor
digital innovation trends, policy and legal maturation, relevant funding
opportunities and share with line manager.
- Develop
a network of innovation and ICT4D collaborators within the country,
including private sector, research institutions, innovation hubs and
humanitarian & development partners for growth of digital initiatives
in the country office.
- Ensure
that ICT4D is incorporated in Concern Kenya’s programmes and is visible on
all relevant internal platforms.
Programme Design and
Implementation
- Identification
of technological and innovative solutions for using in programmes to
increase efficiency and impact as well as to overcome operational
challenges
- Collaborate
with technical leads and field teams to develop and design tools/solutions
with high potential for impact and scale, in line with contextual needs
and gaps
- Take
all necessary steps to introduce relevant options in programme
implementation
- Support
in the programme design to use ICT4D component to increase efficiency and
impact
- Lead
in providing technical support to all pilot and scale up programs with a
digital component whilst documenting the successes and lessons learnt.
- Ensure
all necessary data safety and protection requirements are met as required
by the organization policies and practices
- Collaborate
with MEAL and other teams to improve organisational learning on ICT4D for
programme interventions
- Work
with Concern Worldwide ICT4D global teams to facilitate sharing of
knowledge and learning, on internal digital platform, on how technology is
being used in programmes
Staff capacity building
- Lead
on staff capacity building on ICT4D as necessary for ICT4D solutions
introduced
- Organise
and facilitate workshops as needed, in order to implement agreed ICT4D
solutions
- Provide
ongoing support to staff as needed (targeted working sessions, coaching
and problem-solving) on ICT4D solutions introduced
Others
- Adhere
to and promote the standards outlined in the Concern Code of Conduct and
associated policies to their team, beneficiaries, and be committed to
providing a safe working environment
- Participating
and contributing towards Concern’s emergency response, as and when
necessary
- Take
all possible measure to meet Core Humanitarian Standards (CHS)
- Any
other duties as assigned by the Line Manager
Person Specification
Minimum Education,
Qualifications & Experience Required:
- Bachelors’
degree in a technical field (e.g., ICT, ICT4D, data science or engineering
in relevant field)
- Minimum
3 years of experience in the humanitarian/ development sector relating to
innovations, technology and digital services.
- Experience
of introducing ICT solutions in the implementation humanitarian or
development programmes at field level
- High
English language skills
Preference will be given
to candidates who have:
- Strong
time management skills with an ability to plan ahead, anticipate
requirements, problems and obstacles and manage competing priorities
- Excellent
business partnering, communication and relationship building skills.
- Experience
in designing and implementing complex solutions in diverse thematic areas.
- Experience
in designing business processes would be an advantage.
- High
integrity and demonstrated ability to follow standards and policies
- Ability
to work in a systematic and organized manner and attend details
- Positive
attitude and willingness to learn
Competencies required:
This position will demand
a highly innovative, motivated, and energetic individual who will be able to
solve challenges, communicate effectively and bring others along.
- Individual
leadership
- Communicating
and working with others
- Delivering
results
- Creativity
and innovation
How to apply
Concern Worldwide is an
equal opportunity employer and does not charge a fee at any stage of
recruitment process (for application, written test, interview, training,
medical examination etc.) nor act through recruitment agents. This is
applicable for all opportunities including staff and interns.
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