Job Title: Chief Operations Officer – Healthcare
Type of
Company: Healthcare Fast Growing Start Up
Reporting: Directors
Industry: Healthcare
Location: Nairobi,
Kenya
Our
client is at a growth stage omnichannel health company changing the way
patients interact and receive healthcare services in Africa.
They
are a 360 health company that offers training, homecare and step-down
facilities (level3b hospitals).
Role
Description: They like solving problems. BIG problems.
They also like surrounding ourselves with great people to help develop nifty approaches
and solutions to some age-old challenges in health.
They believe that by building a great team of super talented individuals they can create Africa’s fastest growing Omnichannel health company and change the way healthcare is delivered to patients.
To
help accomplish this, our client is looking for a talented Chief Operating
Officer to join their leadership team and help push the company’s strategic
direction forward and lead the day-to-day operations.
They
are looking for someone with experience in the start-up space (preferably
health), who is solutions oriented, and looking to build Africa’s Health and
skills Rocket ship.
Their
ethos is to give people the autonomy and tools to build compelling solutions
and products that their partners and patients will adore. They offer a
competitive salary and health benefit package.
The
company will equally offer a competitive stock option plan if they find the
right person.
Key
Roles and Responsibilities:
Management:
· Design
and oversee the processes for daily operations for medical service delivery,
logistics, customer experience, finance, and HR.
· Oversee
and lead the day-to-day operations across medical service delivery, logistics,
customer experience, finance and HR departments.
· Ensure
the strategic objectives set by the Board of Directors are achieved.
· Develop
and aggressively control operational budgets to ensure that the company
achieves its targets relative to its growth objectives.
· Lead
recruitment and execution across medical service delivery, logistics, customer
experience, finance, and HR departments.
Operational
Performance:
· Set
ambitious goals across the medical, procurement, human resource and finance
departments for performance and quality
· Establish
performance measurement mechanisms to evaluate the effectiveness of internal
processes and take steps to improve them.
· Develop,
design and improve systems, approaches and management arrangements that results
in excellent health service delivery and patient experiences.
· Coordinate
across departments to ensure appropriate information flow and prioritization
during the development of products, services and technology improvements and
builds. Strategy:
· Participate
in the development of long-range strategic plans, governance structure and
objectives.
· Work
with the C-level team, advisors and the board of directors to execute the
Company’s.
Expansion
strategy:
· Alongside
the CEO, develop operational plans and coordinate corresponding budgets
across departments to reflect the volume, revenues, expenses, staffing and
capital needs of the company.
· Assist
the CEO in fundraising activities where needed.
Compliance:
· Work
closely with senior management teams to create, optimize, implement and roll
out internal reporting systems, as well as company policies across the medical,
procurement, HR and finance departments to efficiencies within the company.
· Design
and implement quality control mechanisms and programs to ensure globally
accepted clinical standards in care are adopted and adhered to by healthcare
workers.
· Ensure
compliance with external regulatory bodies and standards boards. Sure
responsible medical supply spending practices that align with operating budgets
and clinical requirements.
Ideal
Person Characteristics:
· High
level of emotional intelligence.
· Can
focus on details, while not losing sight of the bigger picture. Maintain high
standards of integrity and honesty.
· Analytical
and data driven.
· Critical
thinker.
· Obsessed
about Quality, process, and structure. Leader who can motivate and mentor
others.
Desired
Requirements and Qualifications:
· Must be
100% committed and hard working in a role that demands it.
· 5+
years of experience as a Chief Operations Officer or equivalent role.
· Bachelor’s
degree in Math, engineering or medicine – preferred not a must.
· Master’s
Degree in Business Administration or management.
· Proven
managerial track record and being a highly organized and results driven person
· Strong
inclination towards systems development and process improvement.
· Having
held increasingly senior roles throughout your career.
· In
depth understanding of various business functions such as HR, Finance and
procurement and inventory management.
· Knowledge
of accounting, and data analyses. Experience managing large, complex operations
involving multiple teams and departments
· Excellent
interpersonal and leadership skills.
· Great
communication and presentation skills.
· Ability
to communicate across all departments and with a diverse audience.
· Good
analytical and problem-solving aptitude.
Perks:
· Forward
thinking, transparent and out-of-the-box organizational culture.
· Competitive
salary, paid time off and holidays.
· Comprehensive
medical insurance package, including in-patient, outpatient, dental and
optical-
· 100%
monthly premium covered for employees.
· Company
laptop and tools needed for productivity.
Interested?
Apply
directly through our careers page.
In
case you are experiencing difficulties, apply through the email indicated below
Email
your CV to jobs@gaprecruitment.co.ke
Deadline
Friday 20th January 2023
Indicate
email subject as Chief Operations Officer – Healthcare.
