Manufacturing/Production IT Engineer Job in Kenya

Manufacturing/Production IT Engineer

At M-KOPA, We Finance Progress.

The scale and impact of our work is massive. M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off-grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

About this role

With over 2 million customers across multiple locations, M-KOPA is growing fast! From lights to phones and e-bikes we are powering progress through internet connected devices.


If you have commercial experience as IT Support as well as in production/manufacturing robotics/CAD production, we want to hear from you. This is a unique opportunity for you to be part of a brand-new role in our IT technical department in Kenya.

As a manufacturing/production IT Engineer, you will be part of our IT Systems department where you will be supporting our 40+ staff in M-KOPA’s local phone assembly plant. You will be responsible for creating, implementing production robotic solutions to improve operational performance, along with trouble shooting production machinery, thus supporting and enhancing system’s capability. Ultimately the role would evolve under an IT business partner lead to support critical processes within the production supply team.

It is an on-site role in our local phone assembly manufacturing site in Nairobi, Kenya. You will be reporting to the IT System Manager.

You’re excited about this opportunity because:

  • You have experience delivering and leading IT services for Applications and Software supporting robotic manufacturing and production; technical consumer product experience would be highly beneficial
  • Your work will have a direct impact achieving our key goal – to increase our phone sells figures and become even more competitive in the Kenyan market
  • You will work with various solution vendors to resolve issues, implement new technologies and integrations
  • You will take ownership of your work, partnering with cross functional peers to ensure work success
  • In your work you will provide first-class support to the assembly line, supporting operations and personnel to guarantee maximum uptime including like the following
  • Ensure proper SOPs are followed during the startup, shutdown and maintenance of all IT/robotic-related assembly line equipment
  • You will plan with the manufacturing team the implementation of robotic upgrades, maintenance and re-tooling requirements to maintain optimum production
  • Ensure timely backups of all critical IT systems are taken, tested and properly stored to guarantee minimum RTO and RPO
  • Assistance in general IT requirements as required

We’re excited about you because you have experience with:

  • IT support within the assembly line and exposure to IT Operations and manufacturing environment
  • Programmable Logic Controllers (PLC) and Robotics in industrial network architectures
  • PC maintenance and in-depth understanding of IT/OT security requirements
  • Design and implementation of industrial networks including VLANs, switches, routers, firewalls & ACLs
  • Design, implementation and administration of enterprise solutions such as VMware, Windows Hyper-V, SQL Server, Windows server & desktop Operating Systems, Active Directory and FTP servers
  • Chinese manufacturing methodologies and suppliers or you may speak Mandarin
  • You hold a diploma in IT, Computer Science, or Computer Engineering

What’s in it for you:

  • Great compensation package
  • Equipment provided – Laptop, Monitor, Mouse
  • Private health insurance (inpatient outpatient, maternity, eye care, and dental) –
  • Group Life Cover
  • An element of remote working may be available (dependent on the nature of the role)
  • Airtime allowance (dependent on the nature of the role)
  • WIFI payment up to 5 Mbps monthly (dependent on the nature of the role)
  • 21 days per annum (excluding public holidays). Annual leave is accrued at the standard rate of 1.75 days per month

Diversity@M-KOPA

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’ or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.

How to Apply

Click Here to Apply.