Product Manager
Duties & Responsibilities
- Proactively
engage and interact with the Head of Automation to propose process
optimizations through automation tools;
- Oversight
of delivery of prioritised automation requests;
- Manage
business expectations in delivery and oversee success of process
automation, seeking ongoing opportunities to support or increase business
value;
- Coordinate
management of progress, assessing impact of challenges or delays,
identifying solutions and escalating issues to the attention of the Head
of Automation and Automation Working Group where necessary;
- Coordinate
initial analysis of requests to identify and propose appropriate tool
selection;
- Oversee
and coordinate the solution delivery of the automation tools within TEC;
- Create
and maintain the Improvement Canvas outlining the vision of the product;
- Create
and maintain the Product Roadmap outlining the evolution of the product;
- Present
the Product Roadmap for endorsement to the TEC Demand Assessment Board
(DAB), when updated;
- Manage
the product budget, and prepare cost estimates based on the IT Solution
Architect’s high- level effort estimates;
- Keep
track of the consumption of purchased time-and-materials quotas;
- Provide
guidance to vendors concerning the submission of consumption reports and
invoices;
- Approve
consumption reports for the insertion of the corresponding Service Entry
Sheets;
- In
collaboration with the TEC’s Head of Sourcing, create and renew Purchase Orders;
- Report
periodically on progress to the portfolio board, informing them of any
issues/risks requiring attention. Identify and escalate issues that could
affect the product outcomes, timeline or budget.
- Any
other duties as required.
DELIVERABLES:
- A
well-defined service vision and up-to-date product
roadmaps fully aligned with business roadmaps and the needs of
end-users.
- Digital
services operating within the defined target KPI values.
- A
high level of satisfaction of the Stakeholders, IT Solution Architects,
and Development Teams in relation to soft-skills such as effective
communication, conflict management, strategic contributions to product’s
success, leadership skills, etc.
- Contribution
to improvement of shared processes and tools.
- Build
strong partnerships to mobilize resources and implement process automation
Education:
University degree in
Business Administration, Information Technology or related fields.
Experience:
- Minimum
six years post graduate experience
with product/project management, and a proven track record of
planning, leading and executing related projects.
- Working
experience with service management tools and automation tools.
- Experience
in coordinating integration activities between corporate platforms.
Technical Skills & Knowledge:
- In-depth knowledge and
experience with Agile and Scrum.
- Knowledge
of Product and Project Management methodologies and tools.
- Experience gathering
business and user requirements.
- Ability
to influence cross-functionally to manage projects within a matrix
environment.
- Ability
to manage budget, resources and risks.
- Ability
to manage Stakeholders also at senior levels.
Language:
- Fluency
in oral and written English with an intermediate knowledge of another
official UN language (Arabic, Chinese, French, Russian and Spanish) or
Portuguese (one of WFP’s working languages) is desirable.
TERMS AND CONDITIONS:
WFP offers a competitive
compensation package, which will be determined by the contract type and
selected candidate’s qualifications and experience.
Please visit the following
websites for detailed information on working with WFP.
http://www.wfp.org Click on: “Our Work” and
“Countries” to learn more about WFP’s operations.
How to Apply
CLICK HERE TO APPLY
Deadline for applications: 8 December 2022 at 11:59pm Rome time
(CET/CEST)
