Call Center & Sales Personnel Job in Nairobi, Kenya (40K)

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Call Center & Sales Personnel Job in Nairobi, Kenya (40K)

Job Title: Call Center & Sales Personnel

Industry: Retail,

Location: Nairobi,

Gross Salary: 30k – 40k

We are a leading brand of Kitchen & Home Appliances company based in Nairobi.

We seek to hire a self-motivated and efficient staff who will be cross-skilled amongst different roles including but not limited to sales and service.


·  Handling of inbound calls, outbound calls, and WhatsApp enquiries

·  Website online order processing

·  Handle any issues or discrepancies from customers regarding their orders

·  Perform product details updates on the website such as sale promotions, and uploading new products

·  Occasional dealer management

·  Service centre upcountry dispatch repairs coordination

·  Any other duty as may be assigned

·  Please note this role will include various duties including but not limited to the above

Key Qualifications & Experience

·  Business degree/diploma or equivalent from a recognized institution

·  Minimum of 1 year of experience in the Kitchen & Home Appliances.

·  Experience in an e-commerce retail environment is an added advantage

·  Call center/customer service/front office experience

·  Proficient with Microsoft Office, especially Excel

·  Excellent communication and organizational skills

How to Apply

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Call Center & Sales Personnel) to before 21st Nov 2022.