Job Title: Call Center & Sales Personnel
Industry: Retail,
Location: Nairobi,
Gross Salary: 30k – 40k
We are a leading brand of Kitchen & Home Appliances company
based in Nairobi.
We seek to hire a self-motivated and efficient staff who will be
cross-skilled amongst different roles including but not limited to sales and
service.
Responsibilities
· Handling of inbound
calls, outbound calls, and WhatsApp enquiries
· Website online order processing
· Handle any issues or
discrepancies from customers regarding their orders
· Perform product details
updates on the website such as sale promotions, and uploading new products
· Occasional dealer
management
· Service centre upcountry
dispatch repairs coordination
· Any other duty as may be
assigned
· Please note this role
will include various duties including but not limited to the above
Key Qualifications &
Experience
· Business degree/diploma
or equivalent from a recognized institution
· Minimum of 1 year of
experience in the Kitchen & Home Appliances.
· Experience in an
e-commerce retail environment is an added advantage
· Call center/customer
service/front office experience
· Proficient with
Microsoft Office, especially Excel
· Excellent communication
and organizational skills
How to Apply
If you are up to the challenge, possess the necessary qualification
and experience; please send your CV only quoting the job title on the email
subject (Call Center & Sales Personnel) to jobs@corporatestaffing.co.ke
before 21st Nov 2022.
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