Administration Job in Kenya - Pension

Supervisor- Pension Services Administration

To provide support for the general administration of the scheme by giving administrative and logistic support in all relevant activities.

Key Responsibilities:       

  • Maintaining client scheme records and files, and keeping up to date records for the section’s activities.
  • Supporting the Pension Administration Officer in liaising with scheme members and their dependants.
  • Supporting the Pension Administration Officer in calculating member benefits.
  • Ensuring all standard procedures are adhered to, actions all routine and administrative tasks and responding to clients in a timely manner with relevant and accurate information.
  • Work effectively the pension administration team to support the sections activities.
  • Providing administrative and logistic support in organizing the Annual General Meeting for scheme members.
  • Supporting the Pension Administration Officer in developing the scheme members newsletter
  • Provide regular updates to team leader on work in progress.
  • Assisting the Pension Administration Officer to deal with member queries, both over the phone and face to face.
  • Recording minutes for all team meetings in order to identify issues and improve service delivery

Academic Qualifications       

  • University Degree in Business Administration, Social science or a related degree from a recognized institution.

Relevant Work Experience Required      

  • Minimum three (3) years’ work experience in retirement benefits scheme administration.

Skills Required:           

  • Must be computer literate and familiar with Pension Administration
  • A professional course will be an added advantage
  • Effective communication, interpersonal skills and negotiation skills.
  • Excellent report writing skills and planning skills
  • Should be a team player

How to Apply


  • Go to and then click on the ‘Register’ button to start the application process.
  • After registration, you will receive an email enabling you to confirm your email address and complete your registration.

Log on:

  • After registration go to
  • Key in your username and password then click on ‘Log in’ to access your account.
  • After successful log in, the system will open the ‘Applicant Cockpit’.

Candidate Profile (To create or update applicant detail):

  • On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
  • Click on ‘My Profile’ to create and update your profile.
  • Follow the instructions to complete your profile.
  • The process will end by clicking the tab “Overview and Release”.
  • Ensure you click the check box on the page to complete the profile.

Application process:

  • To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
  • Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
  • Click on the Job posting to display the details of the position.
  • To apply for the position, click ‘Apply’ button at the top of the page.
  • Follow the instructions to complete and submit your application.
  • Kindly note that all mandatory fields must be completed.
  • To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.

In case of any challenges, please send your email query to