Oasis Healthcare Group Limited is Kenya’s first and largest countrywide fully-integrated private healthcare system, registered in October 2015 and born out of the Oasis Group Practice model of health services provision to harmonize the various companies & facilities existing across the country under the Oasis umbrella. We currently have facilities in the following counties: Kisii, Nyamira, Migori, Homa Bay, Siaya, Uasin-Gishu, Kitui, Nairobi, Kakamega, Bungoma, Busia and Kisumu.
We are currently in the process of opening a Level IV facility and therefore looking to fill the following positions with qualified individuals;
RECEPTIONISTS VACANCY NO:
OHGL/ADM/RCP/08/010
Overall
Responsibility
Receive, assist and
direct patient in accessing the appropriate service or health care professional
in a courteous, efficient and effective way.
Responsibilities
- Ensure an effective and efficient reception
service is provided to patients and any other visitors to the
- Acknowledge patient’s arrival at the desk within
2-3 minutes of
- Deal with all general enquiries, explain
procedures and make follow-up on
- Be aware of your surroundings and of patients in
the waiting room: be in a position where you are able to note which client
has not been served and direct them to the offices they need to
- Be aware of which doctors and nurses are currently
on duty and whether they have arrived. If the doctor has not arrived, call
him/her and inform them they are on duty and clients are waiting for them
- Receive and make telephone calls as required.
Phone must be answered within 6 rings and no Take messages, ensuring
accuracy of detail and prompt appropriate delivery. Be polite
- and helpful at all times. If the patient’s
behavior becomes unacceptably abusive refer the call to your supervisor.
Don’t ever shout or respond in a rude manner to the patient.
- Advice patients of relevant charges for relevant
medical services, show direction to the next station that the client would
wish to be served.
- Ensure that all patients’ information is
registered onto the computer system promptly and accurately
Qualifications
- A diploma course in health records, public
relations, communication, business administration or any related course.
- Must have strong analytical and communication
skills, excellent leadership qualities.
- Ability to work under minimum supervision
- Ability to work under pressure
- Honesty and integrity
- Good interpersonal skills
- Must be Computer literate
How
to Apply
Interested candidates
are requested to email their application letter and detailed curriculum vitae
ONLY; including names and contacts of three references to hr@oasishealthcaregroup.com on
or before 2 nd
September, 2021.
The email subject line MUST include position title and Vacancy number being
applied for e.g., “ADMINISTRATOR OHGL/ADM/ADMIN/08/008”
Canvassing of any nature will lead to automatic disqualification.
Only shortlisted candidates will be contacted