Jacaranda Health is a non-profit organization that believes every woman and her family should experience childbirth safely and with dignity. Founded in 2011, we work with governments to improve the quality of care in the public sector, where the majority of under-served women deliver babies. In a short period of time, Jacaranda has deployed innovative, low-cost tools and processes that are dramatically changing the status quo in government hospitals. From 3 hospital partners in 2015, we now work with 100+ hospitals across 5 Kenyan counties. Our digital health platform has enrolled 150,000+ pregnant women and new mothers, while our provider training programs reach 1500+ providers every quarter. We have an ambitious scaling strategy for catalyzing change across the country and the region.
We are seeking a
talented individual for the role of a Service Redesign Project Manager. The
Service Redesign Project Manager will be responsible for overseeing and
managing the day-to-day affairs of a collaborative project led by Jacaranda
Health, a County Health Management Team and an external research partner. The
project will explore and implement options for redesigning elements of health
service delivery, with the ultimate goal of improving health outcomes for
mothers and babies. The project will involve the participation of multiple
stakeholders – County government, community structures, health implementation
partners and research teams.
Location: Based in
Kakamega County, Kenya, with 25% travel to Nairobi.
Reports to: Executive
Director (Africa) and Government Partnerships Manager
About You
You excel at bringing
structure to complex projects: Setting up a project plan, gantt charts,
activity trackers etc. is bread and butter to you. But you also go beyond the
tools and identify risks and opportunities, and appropriate mitigation
strategies.
You thrive in situations
that require coordination of multiple stakeholders: You are able to map and
align the incentives and concerns of various parties into a project plan, so
that there is ownership and agreement across the board.
You are a talented
communicator: You are equally comfortable with a senior leader in the health
department, as you are with a junior officer in the field – and you’re able to
engage them to get the job done. You are also experienced at working in a
matrix environment, where moving a project forward requires engaging multiple
internal teams.
What does success look
like? You will be instrumental in introducing significant systems level change
in delivery of health services for mothers and babies in a county, likely
leading to an improvement in health outcomes. You will achieve this by getting
approval for an implementation plan, coordinating the implementation of
redesign efforts, coordinating reporting activities and engagement of partners
and constantly communicating successes and challenges.
Responsibilities
Planning and implementation
- Lead
the project’s planning and implementation schedule and work streams,
including activity planning, risk management, change management, and
status reporting
- Build
a team of internal and external collaborators, including hiring new staff
where necessary, to delivery on project objectives
- Support
the development of a Service Redesign Implementation Plan and Project
Reports
Communication and coordination
- Establish
and support the functions of a Project Governance Committee
- Coordinate
project communications with key internal and external stakeholders
- Support
teams to collect data for project monitoring and evaluation purposes
- Support
teams to deploy their programs and solutions in a smooth fashion
Reporting
- Compile
information for internal and external reports. External reports will be
targeted towards project partners as well as donors
- Work
with the communications team to compile and share insights from the
project as it is implemented
Operations
- Work
closely with the Jacaranda operations team to establish all financial and
operational needs for the project (recruitment, project finances,
logistics etc.)
- Work
closely with government agencies to support planning, financing and
execution of implementation activities
Qualifications
Execution Skills
- Proven
experience coordinating complex projects
- Demonstrated
problem solving abilities
Professional Skills
- Demonstrated
examples of communicating with multiple stakeholders in English and Swahili
- Excellent
powerpoint, word and excel skills
- Ability
to write clear, comprehensive reports in English
Management Skills
- Previous
experience coordinating teams across organizations, and managing
individuals with “dotted line” reporting
- Non-profit
/ NGO experience working in a limited resource setting
Academic Background
- Masters
Degree in engineering, public health or other relevant discipline
- Project
Management Certification is an asset
How To Apply
Interested candidates
should apply through this link: https://my.hirehive.io/jacarandahealth/jobs/66988/service-redesign-project-manager
No hard copies required
or accepted. Due to the volume of applications, only shortlisted candidates
will be contacted.
Application Deadline:
September 15th 2020
Preferred Start Date:
September or October 2020