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Front Office Assistant Job in Nairobi, Kenya (30K)

Job Title: Front Office / Telesales Assistant

Nature of Job: Full Time

Industry: Pharmaceutical

Salary: KES 25,000 – 30,000

Job Location: Nairobi

Summary: A pharmaceutical company in Nairobi is looking to fill the role of a Front Office Assistant who will also perform telesales duties in the company.

Duties and Responsibilities

Front Office Duties

·         Handle all front office duties

·         Attending telephone calls and transferring them to the respective extensions.

·         Receive clients and visitors and direct them accordingly

·         Filing and retrieval of documents.

·         Ensuring the Admin office is always tidy and well organized.

·         Greet clients and visitors with a positive, helpful attitude

·         Assisting clients in finding their way around the office

·         Doing a variety of administrative tasks including copying, typing, taking notes

·         Provide excellent customer service

·         Scheduling appointments

Telesales Duties

·         Telesales- reaching potential clients through effective telephone marketing

·         Explain the products to customers via telephone

·         Develop creative pitches and propositions and follow up with existing customers

·         Ensure creativity in reaching out new customers

·         Sell the company’s products on phone

·         Sell to random callers and close business

·         Close business and do follow ups

Key Requirements and Skills

·         Diploma in Business Management or any other field

·         2-3 years of work experience in front office/ Admin Assistant/Receptionist

·         Experience in Telesales or Telemarketing will be an added advantage

·         Presentable with excellent customer service skills

·         Excellent communication skills

·         Good telephone skills

·         Outgoing, confident with a knack for closing business

·         Good interpersonal skills and a team player

How to Apply

If you meet the above qualifications, skills and experience send CV to

Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.

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