Job Title: Customer Service Representative
Salary: Competitive
Reporting to: Sales Manager
Our client is a leading Dairy Farmers Co-operative Society
dealing with processed dairy products and fresh milk.
They seek to hire a customer service representative.
Responsibilities
·
Ensure timely sales payment and overdue collections as per
company policy.
·
Vet new customer account opening process while striving to
increase customer database within designated market region.
·
Keep updated database of all the distributors and other
customers and their designated areas of coverage.
·
Prepare weekly market intelligence report and daily activity
reports for the designated market region as per defined reporting structure.
·
Ensure all sales assistants do their stock reconciliations
daily.
·
Ensure proper planning for logistics for the depot sales team.
·
Ensure good customer relations with all customers in your route.
Qualifications
·
A Bachelor’s degree in business discipline or social sciences.
·
Diploma in sales and marketing.
·
Two years’ experience in FMCG.
·
Excellent written and verbal communication skills (articulate)
coupled with good listening and critical reasoning skills.
·
Good planner, well organized with the ability to deliver
deadlines and sales target strictly.
How to Apply
If you are up to the challenge, possess the necessary
qualification and experience; please send an updated CV with contacts of three
professional referees only quoting the job title on the email subject (Customer
Service Representative) to hr@fresha.co.ke by close of business 13th August,
2019
