Our
client a debt management and Auctioneering firm, focusing on professional debt
recovery. We are looking for enthusiastic self-driven applicants to join in the
position of a Team Leader for the Debt collectors.
Responsibilities
·
Supervises and coordinates activities
of workers engaged in collecting overdue payments for charge accounts, credit
card accounts, or loans from customers of banks.
·
Reviews delinquent account records to
determine which customers must be contacted for collection of overdue accounts.
·
Organizes collection work load
according to degree and amount of delinquency and assigns accounts to workers
for collection.
·
Writes letters or approves form
letters for use in collection attempts.
·
Recommends telephone techniques
used by COLLECTOR.
·
Verifies accuracy of accounts, using
calculator and computer.
·
Authorizes or refers accounts
to manager for repossession and legal actions against debtors.
·
May assist subordinates with
collection activities in difficult cases.
·
May supervise and coordinate activities
of clerical workers in related activities.
Qualifications
·
Possession of a Degree/Diploma in any
field from a recognized Institution with at least 2 Years’ experience in
supervising a team or Sales and Marketing environment (Diploma in Banking, or Credit
management background will have an added advantage)
·
Strong analytical power, good problem
solving skills and ability to work under pressure.
·
Good leadership skills
·
Good communication and interpersonal
skills to manage stakeholders.
·
Fluency in both spoken and
written English.
How to Apply
If
qualified send your CV to vacancies@jantakenya.com clearly indicating ‘Team Leader for Debt collector’ on the
subject line by 19th July 2019.
