Products Engineer
We are pleased to announce the following vacancy in the VAS Product Development and Solutions department within theTechnology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Administration
Digital Media
We are pleased to announce the following vacancy in the VAS Product Development and Solutions department within theTechnology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Reporting to the Manager – VAS Product Development, VAS Solutions, the position holder shall develop and
integrate VAS Products & Services offered to Safaricom customers with the
goal of delivering high quality solutions within approved schedules. VAS
Products & Services comprise of all Value Added Services which include, but
not limited to, Messaging, USSD, Content delivery, Voice (RBT, IVR & Media
exchange), Video, Device management and IOT solutions.
Responsibilities
·
Development, configuration and
integration of all VAS solutions/systems in line with the Digital IT strategy
execution plan. Actively participate in defining strategy, roadmaps and
architecture design for the VAS products.
·
Embrace the new ways of working in
VAS domain with the goal of ensuring 50% of VAS projects are delivered through
agile methodology.
·
Timely delivery of projects assigned
with the goal of ensuring high quality standards are met and solutions are
operationally viable. Responsible for ensuring First Time Right delivery of all
solutions developed.
·
Enhance processes and DevOps to
improve delivery and increase efficiency by focusing on continuous improvement.
·
Accurately document products &
services developed & delivered ensuring they follow DevOps Cycle.
·
Embrace a DevOps culture by ensuring
all developed products and Services are gracefully handed to operations for
support.
·
Develop and continuously update a
knowledge base of best practice for VAS products and Service development.
·
Collaborate with both Technical and
Business teams to ensure seamless deployment of products.
Requirements
·
BSc. Degree in Telecommunication
Engineering/Electrical & Electronics engineering/Computer Science/IT.
·
2 years’ experience in a busy
telecommunication/ IT environment or Software Engineering with good knowledge
in development for VAS solutions including Messaging, Voice, Video & IOT.
·
Software Engineering methodologies
including Agile-oriented development.
·
Proficiency in networking protocols –
TCP/IP, DNS and load balancing.
·
Working knowledge in Unix systems and
Databases – Oracle, MySQL.
·
Working knowledge of security
encryption solutions – SSL, firewalls, VPN, IPsec
·
Strong experience in
programming/scripting language(s) – Python, Perl , Shell or equivalent.
·
3rd Party RESTful API integration,
PHP, MySQL, SQL server, web service working knowledge preferred.
How to Apply
Administration
We are pleased to announce the
following vacancy in the Infrastructure
and Cloud Solutions, Digital IT department within the Technology Division.
In keeping with our current business
needs, we are looking for a person who meets the criteria indicated below.
Reporting to the Manager – Database Administration, the position holder will be responsible for
Administration, Performance tuning, Capacity planning, management and 3rd line
support of ALL Safaricom Enterprise Database (DB) Systems that include DBs for
Oracle e-Business Suite (ERP), Business Intelligence (BI) Systems, CRM, Fraud
Management, Revenue Assurance, POS, E-Commerce and all other IT database
systems. The databases span from Oracle, MySQL, Microsoft SQL, PostgreSQL,
Cassandra and Hadoop related database platforms.
Responsibilities
·
Database administration and support
lifecycle including backup/recovery automation/and maintenance.
·
Supporting the development, system
test, user acceptance, training, and production database environments.
·
Ensure 99.99% availability maintained
for all critical databases;
·
Ensure 95% of tickets raised are
responded to within the 1st hour of incident reporting.
·
Ensure 95% of tickets raised are
responded to within the 1st hour of incident reporting.
·
Ensure 90% of tickets closure is
maintained;
·
Identify and implementing Best
Practices for Database Administration Liaise with vendor’s i.e. Cisco as 3rd
level escalations.
·
Design BCP and HA solutions for
critical systems in order to achieve zero downtime during maintenance and
failures;
·
Assist Infrastructure, Enterprise
Business Unit (EBU) teams and other Technology teams with hardware and support
requirements for database administration;
·
Ensure Conformance to security
standards for databases and data integrity;
·
Develop retention policies and
architecture for all systems, whilst maintaining BCP;
·
Ensure regular reviews on ILM
policies conducted;
·
Ensure dimensioning of systems is
done periodically based on demand experienced and projected;
·
Ensure optimal performance of all
systems maintained conforming to the SLA agreements between business and
Quality Assurance.
Requirements
·
Degree in Computer Science or
Technical Related Field;
·
With at least 4 years’ hands on
Experience in Managing large databases;
·
Experience in Nosql databases, Mysql
and other OpenSource databases platforms
·
Experience in Oracle RAC, Dataguard,
RMAN and Engineered systems.
·
Experience in Linux/Unix Operating
system.
·
Database Systems Administration
Techniques – understanding of DB Performance tuning on various Operating
Systems, good troubleshooting skills, Database Migration and ILM techniques
·
Attention to details and analytical
thinking.
·
Certifications –OCP, OCE; EXADATA
Administration; MSSQL Server Administration; Hadoop Administration; Linux/ UNIX
certification
How to Apply
Digital Media
We are pleased to announce the
following vacancy in Brand and Marketing Communication within the
Consumer Business Unit Division. In keeping with our current business needs, we
are looking for a person who meets the criteria indicated below.
Job Description
Reporting to Manager-Digital, the position holder will oversee digital media buying for the
consumer business unit across all digital channels.
Responsibilities
·
Setting up and launching online
advertising campaigns on the various digital platforms
·
Set up and launch app download and
re-engagement campaigns.
·
Create customized media strategies
and media plans based on the campaign objective and business goal.
·
Monitor and analyse online marketing
and campaign performance data
·
Adopt and execute the best creative
solutions that can drive Top-Of-Mind Awareness and return on investment
strategies.
·
Monitor and evaluate dynamic trends
and benchmarks in the digital industry
·
Conduct in-depth Search Engine
Optimization and Search Engine Marketing.
·
Prepare campaign business insight
reports
·
Budget and supplier management
Requirements
·
A bachelor’s Degree. (A business
related disciplines with an IT/Commercial bias will be an added advantage)
·
Must have more than 5 years
continuous experience in digital media buying ,optimization and translating
digital activities to business results
·
Digital marketing background in
search, social, display, email, mobile and video advertising
·
Proven track record in
meeting/exceeding monthly, quarterly and annual revenue goals
·
Technically proficient in Campaign
Management tools like Google Adwords, Facebook Business Manager and Twitter
Ads, as well as Digital Marketing related reporting tools.
·
Excellent interpersonal and
communication skills
·
Quick and efficient decision maker.
·
Works well under pressure and tight
deadlines.
How to Apply