Head of Technical & Commercial Services
Reporting to the Director General, this position will oversee the designing, controlling, and managing the technical process and operational integrity of technological services provided by the Association.
We are looking for a highly motivated and
forward-thinking person to lead our Technical and Commercial Services team and
ensure smooth running of all aspects of technical operations. He should be a
critical thinker with a proven record of success in expanding the
organizational objectives and exceeding business goals.
Key Responsibilities
Key responsibilities
Minimum job requirements
Reporting to the Director General, this position will oversee the designing, controlling, and managing the technical process and operational integrity of technological services provided by the Association.
The position will be in charge of Driving
School, Rescue Services, Motor vehicle Valuation and Inspection, Technical
Training, Motor vehicle Maintenance, and Tours and Licensing.
Key Responsibilities
Develop a short and long term value based
business strategy:
·
Drive the
development and implementation of the strategy for the department to ensure
that it aligns with the overall strategy of the Association.
·
Maximize
profitability across the current and future products, and channel portfolios.
Quality assurance and service delivery
·
Maintain
and ensure compliance with the established QMS documentation in the technical
department.
·
Ensure
compliance with all company policies and procedures when performing job duties
·
Provide
specifications for spare parts and vehicles for procurement purposes.
·
Develop and
implement fleet management plan for all AA vehicles.
·
Advise on
disposal of obsolete fleet.
·
Participate
in the procurement of services and ensure AA appointed service providers meet
the required standards.
·
Represent
AA in external motoring fora. 3. Financial and Process improvement
·
Prepare and
implement budget for technical operations in order to achieve set objectives.
·
By means of
statistical metrics, assess the business performance of the Association and
proffer recommendations that will add value to the Association’s bottom line.
·
Ensure that
all operations are coordinated and completed within set deadline and available
budget.
·
Prepare
weekly, monthly and quarterly Departmental reports to the Director General for
decision making.
·
Prepare and
review of motor vehicles running cost schedule.
·
Negotiating
service contracts with suppliers and ensuring their profitability.
Customer service
·
Build and
maintain good working relationships with clients and partners in order to
maximize patronage.
·
Maintain
up-to-date knowledge of technical processes, functions and requirements and
advice members on motoring matters.
·
Provide
marketing support on product development.
·
Provide
marketing support on product development.
·
Research
and analyse Engineering Trends in the Motor Industry to ensure that AA is
abreast with modern technologies.
·
Oversee the
development of the annual technical training calendar. 5. Performance
Management
·
Oversee and
coordinate the activities of technical team.
·
Set
objectives for technical team as well as implement action plans necessary for
achieving set targets.
·
Ensure the
provision of technical equipment and materials required for operations.
·
Supervise,
mentor, coach and develop direct reports.
·
Ensure
safety within our operations by minimizing operational risks.
·
Handle all
accident cases involving AA Vehicles.
·
Manage
performance and conduct annual staff appraisals and assessments to determine
staff training needs.
Minimum job requirements:
For appointment to this position one must
have:
·
Bachelor’s
degree in Automotive/Mechanical Engineering.
·
Registered
Engineer (EBK)
·
Membership
of IEK.
·
At least 5
years’ experience in senior Business Development positions or equivalent.
·
Excellent
leadership and negotiation skills.
·
Budgeting
skills.
·
Good
presentation and communication skills.
·
Must
demonstrate proficiency in Microsoft Office
·
Must have
exceptional verbal and written communication skills.
·
Research
and project management skills.
·
Excellent
time management skills
Editor
The Automobile Association of Kenya (AAK) is a
national motoring Members Club with a long heritage that is dedicated to
promoting and safeguarding the interests and safety of its Members while on the
road.
AAK offers diverse and unique range of
technical products and services and is internationally affiliated to the
Federation Internationale de L’Automobile (FIA). AA wishes to recruit an Editor
for the Autonews Magazine, a motoring magazine for AA members and other
motorists.
The Editor will initiate authorship, direct
the design process, editing to completion and approving sample copy for bulk
delivery. She/he will ensure that products are in line with the content
calender and meet thresholds in content, layout, brand quality and speed to
deliver.
Key responsibilities
·
Responsible
for overseeing the creation, editing and production of the magazine on a
monthly basis.
·
Overseeing
content generation, content assignments, and manuscript review for all content
of the magazine.
·
Select
articles for issues and plan publication contents.
·
Generate
ideas for articles and features.
·
Commission
features and stories from both in-house and external writers.
·
Reading,
writing and researching features and articles.
·
Rewrite,
edit, proofread and subbing copy to ensure it is ready to go to press.
·
Ensure that
all features in the magazine are topical, interesting and informative.
·
Ensure that
all feature articles comply with ethical codes of practice and legal
guidelines.
·
Prepare and
maintain production status reports on pending and in-process jobs.
·
Participate
in budget preparation for resource allocation and control.
·
Coordinating
preparation of new issue magazine information and other relevant materials for
use by the sales and marketing team and participating in publicity activities
for general publications.
·
Identifying
new markets for products in your section and coming up with the required
content within the approved timelines.
·
Establish
the source of copyrighted materials and prepare acknowledgement for illustrations
and text used to meet acquisition requirements.
·
Collaborate
with the sales and marketing team and Heads of Departments on content calendar.
·
Leverage
reporting and analytics to determine success of key initiatives.
·
Develop
comprehensive social media campaigns and manage daily content for all
platforms, optimizing regularly to deliver best results and engagements.
Minimum job requirements
·
Bachelor’s
degree in Communication or equivalent.
·
Excellent
oral and written communication skills.
·
Must have
good news sense and judgment, knowledge of current motoring events and trends.
·
At least
two years’ experience in editorial, social media or market editorial role.
·
Experience
in digital content planning and publishing.
How to
Apply
Apply by 31st March 2018, to directorgeneral@aakenya.co.ke