Kenya Safari Lodges & Hotels Ltd is
seeking to fill a position with dedicated, experienced and highly talented
hospitality professional.
Position: Front Office Supervisor (Unit NSL)
Main Purpose of the Job: To oversee all front operations in front office cashiers, reception, Porterage and switchboard.
Position: Front Office Supervisor (Unit NSL)
Main Purpose of the Job: To oversee all front operations in front office cashiers, reception, Porterage and switchboard.
Key Responsibilities
·
Oversees
all operations in front office cashiers, reception, Porterage and switchboard.
Will also help in planning organizing and superiorly functions in the
aforementioned sub sections.
·
Oversees
the prompt and courteous registration of clients at the front desk
·
Oversees
the close co-ordination with housekeeping department in clearance of rooms to
sell
·
Checks
and approve all sectional duty rosters
·
Organizes
and conduct training for office staff.
·
Ensures
FO statistics are compiled on a daily basis
·
Ensures
mis en plus for arrivals, Lodge residents and departure is done.
·
Checks
all GRF on arrivals.
·
Checks
all bills before being charged to city ledger
Job Specifications
·
Minimum
‘O’ level education with at least KCSE Grade C or equivalent.
·
Formal
professional training with a Diploma front office operation from a recognized
institution.
·
Working
experience of at least 3 years in hotel/lodge front office, bookings/sales desk
or related hospitality/service industry; customer –oriented, sales focused.
·
Computer
proficiency (MS office suite) with experience of Fidelio Front office version 7
will be added advantage
·
Strong
oral and written communication skills combined with excellent presentation,
persuasion and negotiation skills including knowledge of a least one
foreign language
·
Be
able to work on own initiative yet be part of a team
·
Demonstrate
meticulous attention to details, practical common-sense approach, applying good
judgment at all times and Good organization skills
If you believe you are the right candidate
for the above positions and can demonstrate that your knowledge, skills,
abilities and work experience match the criteria given, please submit your
application with a detailed CV attaching copies of academic and professional
certificates and testimonials, stating current position, current remunerations
package, three professional referees, email and telephone to the address shown
below by close of business 31/12/2017
The General Manager (KSLH),
The General Manager (KSLH),
P.O.Box 90414-80100,
Mombasa.
Email: vacancy@kenya-safari.co.ke