Business Intelligence Analyst
Responsible for business
Intelligence, analysis and reporting that focuses on Revenue and business
planning, operations improvement, and product performance in Enterprise Division.
Responsibilities
·
Data mining/statistical analysis to
identify trends and provide business intelligence for timely and accurate
decision making.
·
Ensure the integrity of enterprise
data information by ensuring correct business rules are adhered to, product
configurations are in line with the existing data structures to support
business intelligence practice.
·
Ensure availability and integrity of
customer data (usage, behavior, ARPU, etc. by Segment and product) and solve intelligence
and information problems and provide insight from incomplete information.
·
Provide and articulate understanding
of secondary data sources and knowledge of interoperability of data sources.
·
Writes and implements test and
inspection procedures to obtain the defect information needed for analysis, and
report findings from test and inspection data to management.
·
Develop an in-depth understanding of
assigned product(s) ,the Customer Segment- use cases, trends and underlying the
models.
·
Tracking, management and analysis of
backlog for management reporting
·
Align with Controlling team in
Finance department during the monthly closure to make sure the business trends
are properly reported
·
Analyze and share with product
managers and management any unusual business trends on sales and usage of the
Enterpise products.
Qualifications
·
Bachelor’s degree in Business
Management, Finance or related field from a recognized institution
·
Experience in similar position from a
reputable organization (minimum 5+ years)
·
Knowledge of database applications,
spread sheet design.
·
Work experience in a
data-warehousing, ETL, data analysis, business intelligence.
Professional Skills
·
Creative and innovative
·
Good communication skills
·
Deliver results and meet strict
deadlines
·
Ability to work under pressure
·
Relationship management skills
·
Strong planning, organization and
time management skills
·
Proactive, demonstrates initiative
·
Attention to detail
·
Drive to get it done
·
Customer orientation
Enterprise Mobility – Product Manager
Responsible for the EMM Product and
Solutions Portfolio to include Mobile Postpaid, Voice and Postpaid Data, VAS
and Machine-to-Machine services for the Enterprise Business segments.
Also responsible for developing,
launching and life cycle management of Mobile Enterprise Solutions Portfolio
and following execution of various marketing actions to deliver business
objectives.
Responsibilities
·
Achievement of set targets on the
mobile products through innovative offers and campaigns
·
Alignment of mobile products to
ensure optimal profitability while remaining competitive in the market.
·
Timely execution and follow through
of offers and campaigns within the products portfolio
·
Constant liaison with other
stakeholders (Marketing P&S development, Customer Care, Sales, commercial
communication) to ensure that the products are working according to
specifications and follow-up of problems identified and their resolution
·
Frequent market visits to the Retail
outlets, customer care centers & customer visits to ensure products rolled
out are well understood and customers queries timely responded to
·
Define the segment/products matrix
with the positioning of mobile products & services for the company’s enterprise
segment
·
For each product, establish the
marketing mix: product, pricing, communication plan, distribution plan
·
Produce and present pre-opportunity
studies for new P&S: market and revenues assessment, customer needs and
value proposition, high-level product description.
·
Produce and present opportunity
studies with detailed functional product description and customer journey as
well as a full business plan
Qualifications
·
Bachelor’s degree in Marketing or IT
related field from a recognized institution
·
Experience in similar position from a
reputable organization (minimum 5+ years)
·
Business-minded with strong abilities
to design and drive revenue-generating initiatives
·
Strong coordination skills, to be
able to efficiently follow-up actions plans involving several stakeholders
·
Ability to build strong working
relationships at all levels of the organization both within Marketing function
as well as outside (Sales, Finance, etc.)
·
Excellent written, verbal and
presentation skills required to communicate analysis, findings and
recommendations to internal customers
·
Highly organized, conscientious and
detail oriented.
Professional Skills
·
Strong market perception and
understanding to select actions with the highest chances of success and growth
·
Good knowledge of product marketing
basics: marketing mix, exploiting market research materials
·
A previous experience in retail sales
is a plus
·
Advanced PowerPoint and Excel skills
·
Excellent communication /
presentation skills (oral & written)
Digital Communication Specialist
The job holder will be Responsible
for being the key contact of the online advertising agency, the formulation and
implementation of Digital Advertising: Creative Development and Execution and
Production, ensuring adherence to the brand guidelines as well as well leading
market intelligence online.
Responsibilities
·
Lead in the briefing of advertising
concepts for both online advertising
·
Gather and organize information through
research insights and other methods for the creation of advertising campaigns.
·
Confer with section heads, the offers
team and sales department counterparts to align with them on the annual,
quarterly and monthly advertising needs so as to prepare the advertising agency
for the same..
·
Be responsible for developing,
executing and delivering the company’s digital / online marketing strategy,
planning and budget to include online, new media, web, e-commerce and SEO to
drive the business forwards through key marketing channels.
·
Lead in the review of technologies
and exploration of new developments in the digital landscape to find ways to
more effectively deliver the communication and business objectives
·
Be responsible for managing all
online communications to drive leads and ensure through gap analysis,
appropriate support to correct performance within cost effective targets
·
To be responsible for improving the
design, usability, content and conversion points of the company website and for
the promotion and growth of the company’s web and social media properties
·
Respond and react to changes within
social networks and the broader web community – functionality, etiquette, brand
positioning, reporting etc
·
Monitor and present regular reports
on data, trends, successes, exceptions etc
·
Direct, motivate, and monitor the
mobilization of a campaign team to advance campaign goals.
·
Build high-level relationships with
internal customers and the Agency in order to increase the effectiveness of
Telkom’s online communication
·
Track program budgets and expenses
and campaign response rates to evaluate each campaign based on program
objectives, industry norms and approved spends
·
Ensure internal collaboration, team
work development and implementation of key Management routines within the team.
Qualifications
·
Bachelor’s Degree in Marketing or
Business related field
·
5 to 7 years hands on experience in
Marketing Management and Excellent knowledge of VAS/IN deployment & product
management with specific focus on mobile VAS& charging systems.
·
Online Expertise- At the forefront
with trends in all aspects of web, social media and the online environment
·
Online Advertising- Expertise in all
aspects of online advertising, GDN, Direct Buying, SEO, and other aspects
·
Active Listening- Giving full
attention to what other people are saying, taking time to understand the points
being made, asking questions as appropriate, and not interrupting at
inappropriate times.
·
Time Management – Managing one’s own
time and the time of others.
Professional Skills:
·
Business acumen, strategic planning,
project management, creativity, analytics, oral/written communication, matrix
management, teambuilding and teamwork.
·
Organizational adaptation and
flexibility
Advertising Specialist
Responsible for being the key contact
of the advertising agency, the formulation and implementation of Above and
Below the Line Advertising: Creative Development and Execution and Production,
ensuring adherence to the brand guidelines as well as well segmented
communication of the core messaging.
Responsibilities
·
Lead in the briefing of advertising
concepts for both above and below the line advertising
·
Inspect layouts and advertising copy
and edit scripts, audio and video tapes, and other promotional material for
adherence to specifications.
·
Confer with section heads, the offers
team and sales department counterparts to align with them on the annual,
quarterly and monthly advertising needs so as to prepare the advertising agency
for the same
·
Build high-level relationships with
internal customers and the Agency in order to increase Telkom market share
·
Manage the status of advertising Work
in Progress to ensure that all jobs meet their briefs and are delivered within
specified timelines
·
Formulate plans to extend business
with established accounts and to transact business as agent for advertising
accounts.
·
Plans and deploys various stand alone
and combined Communication Solutions encompassing all revenue channels and
segments.
·
Assemble and communicate with a
strong, diverse coalition of organizations and/or public figures, securing
their cooperation, support and action, to further campaign goals.
·
Prepare budgets and submit estimates
for program costs as part of campaign plan development.
·
Plan and prepare advertising and
promotional material to increase sales of products or services, working with
customers, company officials, sales departments and advertising agencies
Qualifications
·
Bachelor’s degree in Marketing or
Business related field from a recognized institution
·
5 to 7 years hands on experience in
Marketing Management and Excellent knowledge of VAS/IN deployment & product
management with specific focus on mobile VAS& charging systems
·
Active Listening – Giving full
attention to what other people are saying, taking time to understand the points
being made, asking questions as appropriate, and not interrupting at
inappropriate times.
·
Critical Thinking – Using logic and reasoning
to identify the strengths and weaknesses of alternative solutions, conclusions
or approaches to problems.
·
Time Management – Managing one’s own
time and the time of others.
Professional Skills
·
Business acumen, strategic planning,
project management, creativity, analytics, oral/written communication, matrix
management, team-building and teamwork.
·
Organizational adaptation and
flexibility
Product Manager Voice
The Job Holder Will Drive the
Prepaid Voice Revenues and Achieve Set targets. He/she will also go to Market
Execution of the Voice Products.
Responsibilities
·
Achievement of set targets on the
Prepaid Voice products through innovative offers and campaigns
·
Alignment of prepaid products to
ensure optimal profitability while remaining competitive in the market.
·
Timely execution and follow through
of offers and campaigns within the products portfolio
·
Proposing the proper actions to
deliver the business objectives (revenues, subscriber base, churn..) on all
aspects of the marketing mix
·
Pricing, whether permanent prices or
promotional prices
·
Constant liaison with other
stakeholders (Marketing P&S development, Customer Care, Sales, commercial
communication) to ensure that the products are working according to
specifications and follow-up of problems identified and their resolution
·
Internal customers training, design
of product briefs, diffusions
·
Define the products matrix with the
positioning of the mobile voice products & services for the company’s
priority segments
·
For each product, establish the
marketing mix: product, pricing, communication plan, distribution plan
Communication plan and briefs to the communication agency
Communication plan and briefs to the communication agency
·
Go to market plan: distribution
channels to be used, animations and promotional plans in liaison with the sales
team
·
Launch plans: internal training and
awareness, regulatory approval, communication and PR plans for launch, sales
objectives per channel
·
Present and analyze a weekly
dashboard of business mobile voice performance, trend and gap analysis, as well
as a follow-up of the marketing actions plan.
·
Market and competitor bench marking
Qualifications
·
BSc in Business Administration, IT or
related field
·
PMP / PRINCE2 certification is a plus
·
At least 2-3 years of marketing
experience, as a product development manager preferably in ICT industry
·
Strong working knowledge of Microsoft
Project, Microsoft Visio and Excel.
·
Ability to prepare and interpret
flowcharts, schedules and step-by-step action plans
Professional Skills
·
Proven work experience as a Products
& Project Coordinator or similar role
·
Experience in project management,
from conception to delivery
·
Solid organizational skills,
including multitasking and time-management
·
Strong client-facing and teamwork
skills
·
Strong analytical and Problem solving
skills.
·
Excellent Negotiation and
Presentation skills
·
Customer focused and detail oriented
Prepaid Product Development Manager
The job holder will Drive E2E product
development processes for products, processes and initiatives from concept
through to post launch.
He/she will also Drive mobile
revenues by ensuring products rolled out achieve business targets, enhance
customer experience and are cost effective.
Responsibilities
·
Develop and define Mobile
requirements for products rollout
·
Evaluate and resolve technical
feasibility and design optimization
·
Ensure that the marketing
requirements are understood by the delivery teams – Technology and external
vendors
·
Drive in the tender process for
critical marketing projects
·
Research and monitor existing
customer base and industry developments and identify potential new product
opportunities
·
Coordinate E2E product development
process, using the approved process
·
Ensure all products are properly
documented, processes are defined and cascaded to all teams internally
·
Develop test plans, coordinate end
user tests (UATs) to ensure the functional requirements are met
·
Prepare product board briefs ,Design
and develop business cases, in coordination with the Finance team
·
Training – coordinate Training Of
Trainers for new products and organize frequent refresher trainings
·
Ensure standards and requirements are
met through conducting quality assurance tests
·
Collect post launch feedback and
design products improvements.
·
Manage internal stakeholders, and
external stakeholders
·
Partners on boarding on strategic
collaborations
·
Contracts negotiations with business
partners for mutual benefit
·
Monitor project progress and handle
any issues that arise
·
Act as the point of contact and
communicate project status to the mobile team
·
Escalate any product issues in a
timely fashion, in liaison with Customer facing teams (Customer care, Retail
&Online)
·
Bi-weekly products update
Qualifications
·
BSc in Business Administration, IT or
related field
·
PMP / PRINCE2 certification is a plus
·
At least 2-3 years of marketing
experience, as a product development manager preferably in ICT industry
·
Strong working knowledge of Microsoft
Project and Microsoft Visio and Excel
·
An ability to prepare and interpret
flowcharts, schedules and step-by-step action plans
Professional Skills
·
Proven work experience as a Products
& Project Coordinator or similar role
·
Experience in project management,
from conception to delivery
·
Solid organizational skills,
including multitasking and time-management
·
Strong client-facing and teamwork
skills
·
Strong analytical and Problem solving
skills.
·
Excellent Negotiation and
Presentation skills
·
Customer focused and detail oriented
Territory Sales Manager
This position is responsible for
understanding and developing assigned territory to maximize and grow revenue
and profits through effective management of TKL partners and selling of TKL products
and services to existing customers and acquiring new business in the assigned
area.
This is by effective retail channel
development to ensure availability and visibility of TKL products in the retail
channel through efficient retailer engagement.
Qualifications
·
Bachelor’s Degree in Commerce or
related field from a recognized Institution.
·
Minimum of 2 years’ experience in
customer service, sales management or trade execution.
·
Should be able to demonstrate
experience in brand management and high level knowledge of the sponsorship
environment
·
Should be able to demonstrate
understanding of the role of sponsorship to deliver commercial and brand
objectives
·
Knowledge of ethics and corporate
governance ethos
·
Strong communication and presentation
skills
·
Capacity to propose solutions, make
advices
Professional Skills
·
Good knowledge of different handsets
and their performances, modern communication techniques: mobile fax, data
transmissions
·
Representing/Selling the company products
to dealers, retailers; Implementing/Coordinating sales initiatives;
Influencing/Advising customers on company products & services
·
Problem solving/Designing solutions
to sales related issues arising in the course of work to the satisfaction of
customers; Planning route plans, sales promos & initiatives;
Technical Sales Executive
Our client a chemical manufacturing
company is currently seeking to fill the above role. The Ideal candidate will
be responsible for selling a variety of chemicals such as paints coatings,
adhesives, sealants, and wood finishes.
Roles
·
Sell a variety of chemicals products.
·
Monitor competition by gathering
current marketplace information on pricing, products, new products, delivery
schedules, merchandising techniques.
·
Service existing accounts, obtains
orders, and establish new accounts to increase market penetration.
·
Resolve customer complaints by
investigating problems; developing solutions; preparing market reports
·
Manage sales pipeline to drive new
business opportunities to commercial success.
·
Forecast sales to enable operations
planning, introduce product innovations and maintain active memberships.
·
Submitting activity and results
reports, such as daily call reports, weekly work plans, and monthly and annual
territory analysis.
Requirements
·
Degree/ Diploma in Industrial
chemistry, Chemical engineering / related studies
·
5 years’ experience working in
selling chemicals, paints, coating or wood finishes; with 2 years’ experience
in
·
B2B sales, Distributor / Project
sales
How to Apply
Qualified interested candidates to
share their CVs via careers@frank-mgt.com CCfrank.vacancies@yahoo.com. All
applications should be received on/before 25th July, 2017
