Vacancy: Fraud & Risk Officer
Job
Ref: PD/FRO/19
About
our client: Our client provides online and reservations payment solutions to
Africa’s hospitality industry with global operations.
They
are looking for a Fraud & Risk Officer to help in fraud prevention
operations and will be based in their Nairobi office.
Duties
and Responsibilities
- Execute
fraud prevention and risk management procedures.
- Operate
and maintain fraud prevention and risk management systems.
- Monitor
and analyse trends and statistics.
- Maintain
and execute fraud prevention & risk management procedures (all
levels).
- Learn
and operate the fraud prevention system.
- Prepare,
present and analyze fraud prevention reports and statistics.
- Execute
charge-back and RRQ procedures.
- Action
support tickets in the fraud prevention, risk, and charge-back and RRQ
departments.
- Prepare,
maintain and execute fraud prevention trainings, internally and with
registered merchants.
- Create
and update fraud prevention and risk management systems guides.
- Prepare,
present and analyse risk management reports and statistics.
- Maintain
and execute DRP (disaster recovery procedure).
- Integrate
with all departments and analyse the risk in all processes.
Person
Specification
- Must
have customer service orientation and negotiation skills
- High
degree of accuracy and attention to detail
- Must
have thorough drive and determination
- Excellent
use of the English language is essential both written and verbal
- Good
team worker and ability to multitask
- Able
to meet and keep strict deadlines
Qualifications,
Skills and Experience
- A
business related degree is compulsory
- A
minimum of 3 years of experience in fraud and risk management
Remuneration: An attractive salary is
on offer dependent on skills, qualifications and experience.
To
apply, send your CV in word format with a recent photograph of yourself
embedded in the top right hand corner.
Attach
an application letter demonstrating how your skills, experience and
qualifications are transferrable to the role.
All
documentation is to be emailed to info@byappointmentafrica.com, quoting the Job
Reference in the subject header of your mail.
ONLY short listed candidates will be contacted
