Position: CCTV Control Room Operator
Grade: 6
Reports To: Security Manager
Supervision: None
Main External Contact: Police, sub-contracted security.
Main Internal Contact: All Departments Grade: 6
Reports To: Security Manager
Supervision: None
Main External Contact: Police, sub-contracted security.
Broad Function: To
operate and monitor all systems, including CCTV, within the Control Room in a
professional and efficient manner, to ensure integrity, accuracy and
confidentiality of all information gained by compliance with quality standards
and legislation, whilst preserving the rights of the individual.
Primary Duties / Responsibilities
- To operate and monitor all systems within the
Control Room in an efficient manner ensuring that all work is undertaken
in compliance with company procedures, relevant statutory requirements and
the codes of best practice.
- To liaise with the Security manager and other
members of staff to ensure the appropriate use of the system. To include
all evidential records and witness statements to a standard acceptable to
the rules of evidence.
- To record all events and actions taken in a
clear, legible and accurate written format. To provide an efficient and
courteous telephone answering service and deal efficiently with all
enquiries during after duty hours.
- To report equipment failure to the security
supervisor and / or security manager to maximize operation of the system.
- To maintain a secure system for providing data
in accordance with the procedures established by the company and ensure
the security of the control room and equipment is maintained at all times.
- To ensure consistent recording / back-up of
CCTV footage and maintain the provision of information required by the
Security Manager and the supervisor to assist the monitoring of the CCTV
system and other security systems in accordance with the procedures
established by the company and the integrity of evidential material.
- To support the Security Manager and security
supervisor by monitoring of the maintenance programme to ensure full all
systems and equipment are consistently in good working order.
- To be aware of your responsibilities in terms
of health and safety, including identifying at your appraisal, appropriate
health and safety training.
- To ensure that you approach your duties taking
into consideration the principles of Best practice, honesty and integrity.
Person Specifications
- A University graduate or equivalent
qualification.
- A background from the disciplined forces with
proven knowledge of crime or fraud detection
- At least 4 years’ experience in security
management and law enforcement procedures
- A Certificate of good conduct and letter of
discharge from previous employer
Skills
- Excellent interpersonal, communication and
managerial skills
- Ability to work odd/irregular hours
- Good analytical and problem solving skills
- Computer literacy and familiarity with standard office computer applications
Qualified candidates to share their
cvs through cvs@careerdirections.co.ke by 28th December 2015
