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Programme Assistant Job in Nairobi, Kenya

UN World Food Programme – Somalia
Expression of Interest No. 002/07/2015
Post Title: Programme Assistant – mKormeer Database Manager
Contract type: Special Service Agreement (SSA)
Post Grade: SSA 5

Duty Station: Nairobi
Duration: 11 months
Date of issue: 29 July 2015
Closing Date: 04 August 2015
Organizational Background: The World Food Programme Somalia activities include food assistance for relief, emergency school feeding, humanitarian air and logistics services, food coordination and emergency rehabilitation projects.

This position is open to qualified Kenyan candidates with good knowledge of the local area. Female candidates in particular, are encouraged to apply.

Duties and Responsibilities:
 Under the direct supervision of Head of Vulnerability Analysis and Mapping office (VAM) and the coordination of the Head of Programme and in strong collaboration with the Head of Monitoring and Evaluation (M&E), the Programme Assistant will be responsible for the following tasks:
  • Responsible for the database management and analysis of information collected through the different means under the Somalia Country Office ‘mKormeer initiative’;
  • Manage the database system and dashboard established to manage food security assessment and monitoring data;
  • Ensure that data collected is reviewed, cleaned and shared with the corresponding unit/section for follow-up;
  • Be responsible for the follow-up of all beneficiary support line incoming calls;
  • Ensure that any issue is passed on to the corresponding unit/person and all receive a satisfactory rand timely resolution, establishing a tracking system;
  • Ensure that Protection and Gender equality issues are well covered during all follow-up coming from Database system;
  • Ensure that reports and data analysis from Database system are timely done;
  • Link with ICT to make sure that all data tools form the Database resource box are running steadily;
  • Liaise with the Call Center to organize and prioritize activities under Beneficiary Assistance Line, Operator Calls, IVR and SMS modalities data;
  • Perform other related duties as required.
Minimum Qualifications:
  • Secondary school education, preferably on technical college with IT major, supplemented by courses in a field related to WFP programmatic activities in connection to the post.
Experience: At least four years of progressively responsible support or secretarial work experience including at least two years in the field of accounting, transport, insurance, statistics, operations, information or database management, mobile technology data collection (preferably ODK based systems) or other related field. 

Knowledge or experience of operations in Somalia is an advantage. At least one year at G4 level or equivalent is preferable.

 Fluency in both written and spoken English, Somali language is a plus.
Knowledge: Experience utilizing computers, including MySQL based database management systems, word processing, spreadsheet and other software packages, in particular SPSS.

Interested and qualified candidates are requested to submit online applications only according to the following procedures:
All applications must include an accurately filled in Personal History Form (P11) available at the following link: to be sent by e-mail to
Quote the Vacancy Announcement number, job title and location;
Hand delivered applications will not be accepted;
Applications that do not meet the above requirements will be disregarded;

Only shortlisted candidates will be contacted.

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