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NGO Jobs in Nairobi Kenya - Save the Children

Save the Children

Job Title:
 Senior Financial Management System Administrator

1 Post
 
Team / Programme: IT

Location: Nairobi
 

Post Type: National (12 months)

Child Safeguarding:
 Level 3 – The responsibilities of the post will require the post holder to have regular contact with data about children and/or young people as part of their work.

Role Purpose:
 As part of their long term strategy, Save the Children is building regional hubs of technology specialists to service their global IT needs. 

This role is the team leader for the Nairobi hub focused on delivering a global service to all Save the Children countries. 


The Nairobi team will be responsible for developing and supporting the Finance Management System (FMS) implemented on Agresso.

Scope of Role:
 The Senior FMS System Administrator will be the team leader for Nairobi based IT staff working on FMS and will also act as the point of contact for external Agresso consultants, organising their workload as per agreed project priorities.

The Senior FMS System Administrator will deputise for the FMS Technical Architect when he is out of the office, along with other Senior FMS Administrators in other regions.

The Senior FMS System Administrator will work with the FMS Technical Architect and other Senior FMS Administrators in other locations to provide a reliable, scalable and performant Agresso system to all SCI countries and those members that participate in the shared service.

In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

Reports to:
 FMS Technical Architect
 
Staff reporting to this post: 6 (4 FMS Support Analysts and 2 FMS System Administrators)
 
Indirect: Technical advisor to other FMS Administrators and analysts globally

Dimensions:
 This is a global role working on FMS development and support in over 60 countries, potentially expanding in future to include SCA members. 

Save the Children has been operational in Kenya since the 1950s, providing support to children through developmental and humanitarian relief programmes delivered both directly and through local partners. Current programming focuses on child protection, child rights governance, education, health, HIV/AIDS, livelihoods, nutrition and WASH. 

In 2012, as part of a global reorganization process, Save the Children combined the programmes of SC UK, SC Canada and SC Finland to create a single operation in Kenya. In Feb 2014, we completed a second transition, which saw us join forces with the British INGO, Merlin, and merge their health and nutrition programmes with our own. 

Save the Children now has an operational presence in Bungoma, Dadaab Refugee Camp, Garissa, Mandera, Turkana and Wajir and we work through partners in many other parts of the country. We employ nearly 300 staff and will have an operating annual budget in 2015 of approximately US$20-25 million.

Key Areas of Accountability:
 

Managing the resource allocation and time of FMS based staff in Nairobi and collaborating with the FMS Technical Architect and other Senior FMS Administrators globally to ensure that this aligns with global FMS development plans in all regions and members.
  • Responsible for the planned delivery of FMS enhancement on time and on budget by their team
  • Responsible for BAU FMS enhancements delivered by their team
  • Responsible for ensuring all enhancements are functionally accurate and performant
  • Responsible for team capacity planning in association with global team
  • Responsible for collaborating and communicating with key business partners about the work planning timelines
  • Shared responsibility for arranging maintenance windows when required
Responsible for business analysis, requirement, design & developments, in accordance with agreed FMS Development plans and enhancement priorities from end users, ensuring appropriate and timely engagement of key stakeholders. 
  • Ensure a full business analysis phase is mapped out and documented for all planned enhancements
  • Ensure that there is compatibility between all SCA instances where new enhancements are made
  • Ensure that all designs and technical specifications are fully documented
  • Ensure that all enhancements are signed off with agreed costs and timescales with sponsors
  • Ensure security compliance of all enhancements in accordance with global IT policies
  • Contribute to global IT policy framework for Agresso design principles
Shared responsibility for support for global users at centre, Regional, Country and Sub-Office levels, which includes logging and management of 3rd/4th level support calls with the Agresso vendor, Unit4. 
  • Ensure that the team is proactively checking all support ticket system queues and participating fairly within the global shared support model
  • Shared responsibility for ensuring that all support tickets are responded to within the appropriate SLA
  • Shared responsibility for ensuring that tickets are escalated through tiers of support as per technical guidance
  • Ensure that global IT needs are considered when making changes to production systems
  • Ensure that vendor is engaged and meeting SLAs where appropriate in tickets that require vendor escalation
  • Ensure that feedback is given to the Global Application Support Manager about the vendor so that they can appropriately manage the vendor contracts
  • Responsible for holding service review meetings with key stakeholders about service quality
Responsible for collaborating with the Global IT Team and other Agresso SME’s to ensure that system availability and performance is maximised. 
  • Shared responsibility for ensuring that aggregate system performance is regularly checked and monitored by collaborating with the FMS Technical Architect and the Infrastructure team
  • Shared responsibility for the availability of the platform meeting agreed SLAs
  • Shared responsibility for ensuring that the platform is up to date with all appropriate critical software patches
  • Shared responsibility for ensuring that the vendor code is at an up to date version
  • Ensure that the team proactively reviews system performance and user expectations
Occasional requirement to carry out regression testing to ensure that live FMS operations are safeguarded at all times.
  • Ensure that the role holder themselves and the team participate in user regression testing where required
  • Ensure that all test feedback to documented in the bug tracking system
  • Assist the FMS Architect with designing an automated test platform to reduce the need for human testing
Behaviours (Values in Practice)

1. Leading
  • Delivering Results: Takes personal responsibility and holds others to account to deliver our ambitious goals for children, continually improving own performance or that of the team/organisation.
  • Developing Self and Others: Invests time and energy to actively develop self and others to help realise their full potential, and to build the organisation’s capability for the future.
  • Leading and Inspiring Others: Demonstrates leadership in all our work, role models our values and articulates a compelling vision to inspire others to achieve goals for our children.
2. Thinking
  • Problem Solving and Decision Making: Takes effective, considered and timely decisions by gathering and evaluating relevant information from within or outside the organisation and making appropriate judgements.
  • Applying Technical Expertise: Applies the required technical and professional expertise to the highest standards, promotes and shares best practices within and outside the organisation.
  • Innovating and Adapting: Develops and implements innovative solutions to adapt and succeed in an ever – changing, uncertain work and global environment.
3. Engaging
  • Working Effectively with others: Works collaboratively to achieve shared goals and thrives on diversity of people and perspectives. Knows when to lead and when to follow and how to ensure effective cross- boundary working.
  • Communicating with Impact: Communicates clearly and confidently with others to engage and Influence, Promotes dialogue and ensures timely and appropriate messages, building confidence and trust with others.
  • Networking: Builds and uses sustainable relationships and networks to support the work of Save the Children.
Qualifications: Minimum Bachelor’s Degree in a relevant field such as IT, Finance, Mathematics

Experience and Skills
 
Essential
  • Proven experience in implementing and managing Agresso applications within an enterprise grade implementation (candidates will be considering if they have experienced in an equivalent ERP system where their skills are transferrable)
  • Proven experience mentoring and coaching team members
  • Proven experience planning and architecting design changes and new functionality in Agresso
  • Experience with the following Agresso modules: Financials, Project Costing & Billing, Inventory Accounting, Accounts Payable, Planner, Workflow (both smart client & self-service interfaces)
  • Advanced Excel & VBA skills
  • Good T-SQL language skills for direct querying of the database
  • Ability to explain complex technical and non-technical information in a succinct and compelling manner to all levels of seniority
  • Strong results orientation, with the ability to challenge existing mind-sets
  • Experience of solving complex business and technical issues through trouble shooting and analysis, defining a clear way forward and ensuring buy in
  • Strong interpersonal and communication skills
  • Commitment to Save the Children values
Desirable
  • Track record of administering & supporting applications in a complex global organisation
  • Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures
  • Experience of exposure to the non-for-profit sector and/or developing countries
Additional job responsibilities: The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities:
 The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Health and Safety:
 The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.

Job Title: Financial Management System Support Analyst 

4 Posts
 
Team / Programme: IT

Location: Nairobi
 
Post Type: National (12 months)

Child Safeguarding:
 Level 3 – The responsibilities of the post will require the post holder to have regular contact with data about children and/or young people as part of their work.

Role Purpose:
 As part of their long term strategy, Save the Children is building regional hubs of technology specialists to service their global IT needs. 

This role is part of the Nairobi hub focused on delivering a global service to all Save the Children countries. 


The Nairobi team will be responsible for developing and supporting the Finance Management System (FMS) implemented on Agresso.

Scope of Role: The FMS Support Analyst will work closely with country, regional and centre based finance teams to provide resolution to support tickets raised through the service desk system.

The FMS Support Analyst will work closely with country, regional and centre based finance teams to provide reporting and analytical information to assist in the running of an efficient and effective finance global function.

The FMS Support Analyst will work with the FMS Technical Architect and other FMS Administrators in other locations to provide a reliable, scalable and performant Agresso system to all SCI countries and those members that participate in the shared service.

In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

Reports to:
 Senior FMS System Administrator
 
Staff reporting to this post: none
 
Indirect: none
 
Budget Responsibilities: none

Dimensions:
 This is a global role working on FMS development and support in over 60 countries, potentially expanding in future to include SCA members. 

Save the Children has been operational in Kenya since the 1950s, providing support to children through developmental and humanitarian relief programmes delivered both directly and through local partners. 

Current programming focuses on child protection, child rights governance, education, health, HIV/AIDS, livelihoods, nutrition and WASH.

In 2012, as part of a global reorganization process, Save the Children combined the programmes of SC UK, SC Canada and SC Finland to create a single operation in Kenya. 

In Feb 2014, we completed a second transition, which saw us join forces with the British INGO, Merlin, and merge their health and nutrition programmes with our own. 

Save the Children now has an operational presence in Bungoma, Dadaab Refugee Camp, Garissa, Mandera, Turkana and Wajir and we work through partners in many other parts of the country. 

We employ nearly 300 staff and will have an operating annual budget in 2015 of approximately US$20-25 million.

Key Areas of Accountability:
 

Responsible for acting as the public face of IT to global finance users, business partnering with finance staff globally, assisting them to use Agresso to achieve key SCA aims of efficiency and effectiveness in operations
  • Responsible for providing Agresso reports and data extracts using browser, Excellerator and other appropriate tools, through BAU development processes in accordance with business requirements
  • Responsible for enhancing and optimising key developed reports
  • Act as an advisor to finance teams globally on how to use Agresso in a best practice fashion, as defined by SCI global standard
  • create documentation in line with any approved system changes
  • Assist with on-boarding new country offices, which will share Save the Children platforms
  • Business partner key stakeholders to capture new business requirements and prioritise for future development
Shared responsibility for support for global users at centre, Regional, Country and Sub-Office levels, which includes logging and management of 3rd/4th level support calls with the Agresso vendor, Unit4. 
  • Responsible for taking ownership of and resolving all Agresso related support tickets within the appropriate SLA
  • Responsible for escalating unresolved support tickets to L2, L3 or vendor support mechanisms and tracking such issues through to conclusion
Occasional requirement to carry out regression testing to ensure that live FMS operations are safeguarded at all times.
  • Responsibility for participating in user regression testing where required
  • Ensure that all test feedback to documented in the bug tracking system
Behaviours (Values in Practice)

1. Leading
  • Delivering Results: Takes personal responsibility and holds others to account to deliver our ambitious goals for children, continually improving own performance or that of the team/organisation.
  • Developing Self and Others: Invests time and energy to actively develop self and others to help realise their full potential, and to build the organisation’s capability for the future.
  • Leading and Inspiring Others: Demonstrates leadership in all our work, role models our values and articulates a compelling vision to inspire others to achieve goals for our children.
2. Thinking
  • Problem Solving and Decision Making: Takes effective, considered and timely decisions by gathering and evaluating relevant information from within or outside the organisation and making appropriate judgements.
  • Applying Technical Expertise: Applies the required technical and professional expertise to the highest standards, promotes and shares best practices within and outside the organisation.
  • Innovating and Adapting: Develops and implements innovative solutions to adapt and succeed in an ever – changing, uncertain work and global environment.
3. Engaging
  • Working Effectively with others: Works collaboratively to achieve shared goals and thrives on diversity of people and perspectives. Knows when to lead and when to follow and how to ensure effective cross- boundary working.
  • Communicating with Impact: Communicates clearly and confidently with others to engage and Influence, Promotes dialogue and ensures timely and appropriate messages, building confidence and trust with others.
  • Networking: Builds and uses sustainable relationships and networks to support the work of Save the Children.
Qualifications  

Desirable:
 Bachelor’s Degree in a relevant field such as IT, Finance, Mathematics (candidates without such qualifications will be considering if they can demonstrate appropriate technical skills as shown in the experience and skills section)

Experience and Skills
 
Essential
  • Proven experience of providing technical application support to corporate applications OR proven experience of providing business support to a corporate finance team
  • A desire to work on an enterprise level ERP / finance system based on the Microsoft stack (Windows Server, .NET, SQL Server, IIS)
  • Ability to explain complex technical and non-technical information in a succinct and compelling manner to all levels of seniority
  • Experience of solving complex business and technical issues through trouble shooting and analysis, defining a clear way forward and ensuring buy in
  • Strong Excel skills
  • Strong interpersonal and communication skills
  • Commitment to Save the Children values
Desirable
  • An understanding of finance processes and procedures from a global organisation
  • Proven technical skills in a mainstream programming language, or database system(cross training will be provided if required)
  • Experience in implementing and managing Agresso applications
  • T-SQL language skills
  • Track record of administering & supporting applications in a complex global organisation
  • Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures
  • Experience of exposure to the non-for-profit sector and/or developing countries
Additional Job Responsibilities: The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities:
 The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Health and Safety:
 The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.

Job Title: Financial Management System Administrator

2 Posts
 
Team / Programme: IT

Location: Nairobi
 
Post Type: National (12 Months)

Child Safeguarding:
 Level 3 – The responsibilities of the post will require the post holder to have regular contact with data about children and/or young people as part of their work.

Role Purpose:
 As part of their long term strategy, Save the Children is building regional hubs of technology specialists to service their global IT needs. This role is part of the Nairobi hub focused on delivering a global service to all Save the Children countries. 


The Nairobi team will be responsible for developing and supporting the Finance Management System (FMS) implemented on Agresso.

Scope of Role: The FMS System Administrator will be responsible for developing & supporting existing & new modules of the Finance Management System (FMS) implemented on Agresso.

The FMS System Administrator may be required to deputise for the Senior FMS System Administrator when he is out of the office, along with other FMS Administrators in other regions.

The FMS System Administrator will work closely with country, regional and centre based finance teams to provide reporting and analytical information to assist in the running of an efficient and effective finance global function.

The FMS System Administrator will work with the FMS Technical Architect and other FMS Administrators in other locations to provide a reliable, scalable and performant Agresso system to all SCI countries and those members that participate in the shared service.

In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

Reports to:
 Senior FMS System Administrator
 
Staff reporting to this post: none
 
Indirect : none
 
Budget Responsibilities: none

Dimensions:
 This is a global role working on FMS development and support in over 60 countries, potentially expanding in future to include SCA members. 

Save the Children has been operational in Kenya since the 1950s, providing support to children through developmental and humanitarian relief programmes delivered both directly and through local partners. Current programming focuses on child protection, child rights governance, education, health, HIV/AIDS, livelihoods, nutrition and WASH. 

In 2012, as part of a global reorganization process, Save the Children combined the programmes of SC UK, SC Canada and SC Finland to create a single operation in Kenya. In Feb 2014, we completed a second transition, which saw us join forces with the British INGO, Merlin, and merge their health and nutrition programmes with our own. 

Save the Children now has an operational presence in Bungoma, Dadaab Refugee Camp, Garissa, Mandera, Turkana and Wajir and we work through partners in many other parts of the country. We employ nearly 300 staff and will have an operating annual budget in 2015 of approximately US$20-25 million.

Key Areas of Accountability :
 

Responsible for business analysis, requirement, design & developments, in accordance with agreed FMS Development plans and enhancement priorities from end users, ensuring appropriate and timely engagement of key stakeholders. 
  • Ensure a full business analysis phase is mapped out and documented for all planned enhancements
  • Ensure that there is compatibility between all SCA instances where new enhancements are made
  • Ensure that all designs and technical specifications are fully documented
  • Ensure that all enhancements are signed off with agreed costs and timescales with sponsors
  • Provide system reports and address enquiries in accordance with business requirements
  • Manage all interfaces between applications and deal with any rejections or validation errors accordingly
  • Create and maintain configuration management items. 
  • Support and document applications in line with any approved system changes
  • Assist with on-boarding new country offices, which will share Save the Children platforms
  • Business partner key stakeholders to capture new business requirements and prioritise for future development
Shared responsibility for support for global users at centre, Regional, Country and Sub-Office levels, which includes logging and management of 3rd/4th level support calls with the Agresso vendor, Unit4. 
  • Proactively check all support ticket system queues and participate fairly within the global shared support model
  • Shared responsibility for ensuring that all support tickets are responded to within the appropriate SLA
  • Shared responsibility for ensuring that tickets are escalated through tiers of support as per technical guidance
  • Ensure that vendor is engaged and meeting SLAs where appropriate in tickets that require vendor escalation
  • Ensure that feedback is given to the Senior FMS System Administrator about the vendor so that they can appropriately manage the vendor contracts
Responsible for collaborating with the Global IT Team and other Agresso SME’s to ensure that system availability and performance is maximised. 
  • Shared responsibility for the availability of the platform meeting agreed SLAs
  • Shared responsibility for ensuring that the platform is up to date with all appropriate critical software patches
  • Shared responsibility for ensuring that the vendor code is at an up to date version
Occasional requirement to carry out regression testing to ensure that live FMS operations are safeguarded at all times.
  • Responsibility for participating in user regression testing where required
  • Ensure that all test feedback to documented in the bug tracking system
Behaviours (Values in Practice)

1. Leading
  • Delivering Results: Takes personal responsibility and holds others to account to deliver our ambitious goals for children, continually improving own performance or that of the team/organisation.
  • Developing Self and Others: Invests time and energy to actively develop self and others to help realise their full potential, and to build the organisation’s capability for the future.
  • Leading and Inspiring Others: Demonstrates leadership in all our work, role models our values and articulates a compelling vision to inspire others to achieve goals for our children.
2. Thinking
  • Problem Solving and Decision Making: Takes effective, considered and timely decisions by gathering and evaluating relevant information from within or outside the organisation and making appropriate judgements.
  • Applying Technical Expertise: Applies the required technical and professional expertise to the highest standards, promotes and shares best practices within and outside the organisation.
  • Innovating and Adapting: Develops and implements innovative solutions to adapt and succeed in an ever – changing, uncertain work and global environment.
3. Engaging
  • Working Effectively with others: Works collaboratively to achieve shared goals and thrives on diversity of people and perspectives. Knows when to lead and when to follow and how to ensure effective cross- boundary working.
  • Communicating with Impact: Communicates clearly and confidently with others to engage and Influence, Promotes dialogue and ensures timely and appropriate messages, building confidence and trust with others.
  • Networking: Builds and uses sustainable relationships and networks to support the work of Save the Children.
Qualifications  

Desirable:
 Bachelor’s Degree in a relevant field such as IT, Finance, Mathematics (candidates without such qualifications will be considering if they can demonstrate appropriate technical skills as shown in the experience and skills section)

Experience and Skills
 
Essential
  • Proven technical skills in a mainstream programming language, or database system(cross training will be provided if required)
  • A desire to work on an enterprise level ERP / finance system based on the Microsoft stack (Windows Server, .NET, SQL Server, IIS)
  • Ability to explain complex technical and non-technical information in a succinct and compelling manner to all levels of seniority
  • Experience of solving complex business and technical issues through trouble shooting and analysis, defining a clear way forward and ensuring buy in
  • Strong Excel skills
  • Strong interpersonal and communication skills
  • Commitment to Save the Children values
Desirable
  • Proven experience in implementing and managing Agresso applications
  • Good T-SQL language skills
  • Experience with any of the following Agresso modules: Financials, Project Costing & Billing, Inventory Accounting, Accounts Payable, Planner, Workflow
  • Track record of administering & supporting applications in a complex global organisation
  • Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures
  • Experience of exposure to the non-for-profit sector and/or developing countries
Additional job responsibilities: The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.
 
Equal Opportunities: The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.
 
Health and Safety: The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.

Monitoring, Evaluation, Accountability and Learning (MEAL) Coordinator 
 
Team / Programme: Monitoring, Evaluation, Accountability and Learning (MEAL)

Location:  Wajir
 
Grade:  3

Post Type: National 
 
Child Safeguarding: Level 3 - the responsibilities of the post may require the post holder to have regular contact with or access to children or young people

Role Purpose:
 Save the Children International is a 'full spectrum’ organisation that seeks to inspire breakthroughs in the way the world treats children, and create lasting change in children’s lives. 

Monitoring, Evaluation, Accountability & Learning (MEAL) is a core function in all Save the Children International programmes globally, representing our commitment to accountability and transparency, and is crucial aspect of programme quality management within Save the Children.

The Wajir-based MEAL Coordinator will provide leadership in ensuring high quality programme management information systems and accountability standards are integrated into all aspects of Save the Children’s programming in Wajir, and in doing so will contribute to organisational progress against the Minimum Operating Standards and programme quality indicators. 

Key areas of responsibility for the Wajir-based MEAL Coordinator include 

(a) support programme staff in the development and implementation of Save the Children’s Monitoring, Evaluation, Accountability and Learning (MEAL) systems;

(b) assisting in the collection, entry and compilation and first-step analysis of program data and learning findings; 

(c) supporting Wajir Field Office by providing programme-level technical assistance during the design and implementation of studies, research, surveys and evaluations; 

(d) supporting in the setting up and implementation of accountability to beneficiaries mechanisms, monitor programme quality, raise red flags and support programme learning while contributing to transparent and robust reporting.

Dimensions:
 Save the Children has been operational in Kenya since the 1950s, providing support to children through developmental and humanitarian relief programmes delivered both directly and through local partners. Current programming focuses on Child Protection, Child Rights Governance, Education, Health & Nutrition and Child Poverty. 

In 2012, as part of a global reorganization process, Save the Children combined the programmes of SC UK, SC Canada and SC Finland to create a single operation in Kenya. In February 2014, we completed a second transition, which saw us join forces with the British INGO, Merlin, and merge their health and nutrition programmes with our own. 

Save the Children now has an operational presence in Bungoma, Dadaab Refugee Camp, Garissa, Mandera, Nairobi, Turkana and Wajir. We work through partners in many other parts of the country. We have a staff complement of around 300 staff and an operating annual budget of approximately US$20 million in 2015.

Scope of Role:
 

Reports to: Initially, the Wajir Area Programme Manager (APM) operationally with close technical relationship to the Nairobi-based Head of MEAL. By the end of 2015, the position will report directly to the Head of MEAL, with close interaction with the APM on a day-to-day basis.
 

Staff directly reporting to this post: Wajir-based MEAL Officer(s).
 
Staff directly interacting with this post: All Wajir-based programme staff, Community Liaison Officer(s), MEAL Coordinators based in other field locations

Key Areas of Accountability:

General Management
  • Responsible for leading the MEAL roll out plan within the field office and for the correct implementation of the SCI Kenya MEAL Framework;
  • Ensure that MEAL is effectively integrated into programme design, and contributes to programme objectives;
  • Ensure the appropriate resourcing of MEAL activities within new budgets;
  • With Programme Managers, develop MEAL plans and related tools at award start up, including ensuring that programme Detailed Implementation Plans (DIPs) include MEAL activities;
  • Compile and provide required data for reporting to donors and SCI requirements
  • Contribute to annual planning and reporting processes, consistent with SCI operational requirements;
  • Identify recurring gaps in MEAL and programme quality themes, and actively address the causes;
  • Ensure that child participation and child safeguarding is integrated into design and delivery;
  • As a member of the Wajir SMT, ensure a conducive and productive work environment.
Quality Monitoring
  • Work closely with the Programme Development and Quality (PDQ) team and Head of MEAL to develop and finalise Programme Quality Benchmarks
  • Use process, output and outcome level quality benchmarks as reference to undertake field monitoring visits, focusing on programme quality aspects, discuss with relevant staff and share reports with relevant colleagues
  • Work with the programme team to develop data collection tools
  • Work with programme team to regularly collect data related to their indicators
  • Perform regular field visits to ensure the quality of data collected by programme staff and to verify the accuracy of reported data
Management Information System
  • Manage the MIS system at the field office level and ensure quality data is collected. This includes keeping field level MEAL tracking tools (Accountability Tracker; Quality Action Tracker; IPTT dashboard; Evaluation Tracker) up to date.
  • Support in the compilation and analysis of quantitative and qualitative programme data and contribute into subsequent reporting of Wajir Field Office through monthly MEAL reports, flagging updates, successes and issues from the MEAL tracking tools.
Accountability
  • Contribute to a culture of accountability and transparency on the team;
  • In close collaboration with Community Liaison Officer (s), lead in the design and roll-out of locally appropriate, financially viable, and effective complaints and feedback response handling mechanisms;
  • Support and promote two-way beneficiary communications in activity and MEAL systems design.
  • Receive accountability data from field, analyse it and share with the Country office. Compile and analyze data on monthly basis and share it with program teams at various levels.
  • Maintain the Complaints and Response Mechanism database at the field office level
  • In collaboration with the Head of MEAL, support Wajir office in ensuring children’s participation, reporting back to children, and child-led MEAL.
Evaluations and Research
  • In collaboration with relevant Technical Specialists and the Head of MEAL, support in the coordination of research field activities and ensure effective child-focused research
  • Where necessary, design and support the implementation of needs, baseline, and endline assessments and surveys
  • Supervise the development of data collection tools proposed for evaluations activities
  • Act as the field focal point for the design, management and tracking of internal and external evaluations and impact assessments, to ensure compliance with donor and SCI requirements, as well as accountability, transparency and programme learning.
Learning
  • Work with programme teams to utilise data from trackers for quality improvement;
  • Document good practices, lessons learned and feedback captured from programme participants (adults and children) to influence and guide the design and implementation of our programmes - (action research);
  • Organize learning meetings, events and workshops for programme units to document lessons learnt, good practices and areas of improvement;
External relations
  • Actively and effectively represent SCI Kenya at the Accountability Working Group, and the Community Communications Working Group.
  • Represent SCI Kenya, and provide technical advice where necessary, to implementing partners;
  • Other representation as required.
Staff Management, Mentorship, and Development 
 
Manage performance of direct reports in the work area through:
  • Identify capacity gaps and work with the Head of MEAL to build the capacity of the program staff and partners to ensure smooth implementation of quality MEAL systems and effective participatory evaluations;
  • Provide orientation/training to MEAL/programme field staff, both to those who are new in post and to all field office staff periodically.
  • Effective use of the Performance Management System including the establishment of clear, measureable objectives, ongoing feedback, periodic reviews and fair and unbiased evaluations;
  • Coaching, mentoring and other developmental opportunities;
  • Recognition and rewards for outstanding performance;
  • Documentation of performance that is less than satisfactory, with appropriate performance improvements/ work plans.
  • Build the capacity of staff to monitor/ manage grants and awards as well as understand and implement compliance requirements from donors, Save the Children and/or the Government of Kenya.
  • Maintain clear communication with both the functional (direct) line manager and the technical manager to foster a smooth working relation under existing matrix structure
Skills and Behaviours (our Values in Practice)

Accountability:
  • Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
  • Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved
Ambition:
  • Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same
  • Widely shares their personal vision for Save the Children, engages and motivates others
  • Future orientated, thinks strategically
Collaboration:
  • Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters
  • Values diversity, sees it as a source of competitive strength
  • Approachable, good listener, easy to talk to
Creativity:
  • Develops and encourages new and innovative solutions
  • Willing to take disciplined risks
Integrity:
  • Honest, encourages openness and transparency
Qualifications and Experience
 
Essential:
  • Bachelor degree or higher in a relevant area of social sciences;
  • Five years’ experience working with NGOs in project program implementation, with at least two years’ experience in MEAL roles with leadership responsibilities.
  • Experience of working on all elements of MEAL including designing, rolling out and managing systems;
  • Experience in designing Terms of Reference and successfully managing evaluations;
  • Experience of working with communities in participatory activities, including confidence in working with children and an understanding of child-friendly participatory methodologies.
  • Familiarity with international quality standards (Red Cross Code of Conduct, SPHERE Standard, HAP Standard) and experience of using these standards in practical ways to promote quality and accountable programming;
  • Proven success in managing a team and dedication to staff development.
  • Highly developed interpersonal and communication skills including influencing, negotiation and coaching;
  • Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures;
  • Strong results orientation, with the ability to challenge existing mind sets;
  • Experience of solving complex issues through analysis and action planning;
  • Ability to present complex information in a succinct and compelling manner;
  • Ability and willingness to work in challenging circumstances, to change work practices and hours, and to work with incoming surge teams, in the event of emergencies;
  • Fluency in English, both verbal and written, required; 
  • Commitment to Save the Children values, including willingness to abide by and enforce the Child Safeguarding policy.
Desirable:
  • Skills and experience using on line data collection and analytical soft wares
  • Experience in both emergency and development contexts;
  • Experience with health & nutrition programmes, including knowledge of DHIS preferred;
  • Somali language skills;
How to Apply

Interested candidates are required to submit a CV and mandatory Cover letter stating their salary expectations to Kenya.jobapplications@savethechildren.org  indicating the Position Name on the subject line by 9th September 2015.  

Applications will be reviewed as and when they are received.  


Only shortlisted candidates will be contacted. 

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