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NGO Jobs in Nairobi, Kenya – ActionAid

ActionAid is an international anti-poverty agency formed in 1972. We are a partnership between people in poor and rich countries working together to end poverty and injustice. 

Today we are working with over 15 million of the world’s poorest and excluded people in over 45 countries worldwide to secure their rights to a life free of poverty and injustice, and with the support of half a million donors and supporters.

Directorate: Institutional Development
Position: I.T Intern
Location: Nairobi
Duration: Minimum full time fixed term contract of 6 months
Allowance: A monthly stipend will apply.
Purpose of the Role: To provide I.T technical support to the International Secretariat in Nairobi to enable achievement of organizational objectives.

Key responsibilities include but not limited to:
  • Respond to user requests for service, troubleshoot problems and help develop solutions.
  • Support PC hardware components, desktop operating system software, and application software.
  • Perform minor repairs to equipment and arrange for other servicing needs.
  • Identify and report system issues to vendors. Monitor and test resolution of those issues sent to vendors.
  • Monitor antivirus software and updates and repair computers infected with spyware, adware and/or viruses.
  • Monitor backup systems and procedures to ensure data security.
  • Record activities, solutions and other responses to request for service.
  • Assist in maintaining inventory records and documentation for equipment.
  • Consult with vendors, perform research and evaluate products to assist in the selection and purchase of equipment and installation or upgrade of systems.
  • Assist users in determining appropriate software solutions to meet needs.
  • Develop and provide user training for basic hardware and software use.
  • Provide backup technical support for network including router, firewall, and wireless access point.
  • Maintains open communication and positive working relationship with staff.
  • Perform other duties/projects as assigned.
Desired Skills & Experience
The successful candidate will have:
  • A bachelor’s degree or diploma in a business, communications or computer related field or related field
  • ·Proficiency in computer applications with a basic understanding of computer network cabling and network file and print services.
  • Applicants must also have experience supporting recent versions of Microsoft Office Applications,
  • Experience with networking technologies and printer support is preferred.
  • Applicants must have awareness of the PC hardware components, desktop operating system software, and application software.
  • Exceptional customer service skills, solid troubleshooting skills, ability to work well in a team environment, excellent oral and written communications skills and the ability to work under minimal supervision.
  • Interested applicants should possess excellent analytical skills and the ability to troubleshoot and resolve hardware and software problems.
  • Have the ability to research and understand technical documentation, and an understanding of how to apply various technical resources.
  • Applicants should have the ability to perform tasks such as operating systems and application software installations and upgrades, as well as virus protection and eradication.
  • Appreciation and ability to work in a multicultural context.
  • Must be available and willing to commit at least six (6) months initially for an internship.
Application Procedures
Applications should be sent with your CV, motivation cover letter by no later than 31st August, 2015. 

You are requested to highlight in the motivation letter how specifically you meet the criteria for this role. 

Please clearly indicate which position you are applying for.

All Applications send to:

Interns will be selected on merit, based on their cumulative academic performance, extra-curricular activities and interview performance. Internship applications from women graduates and those from disadvantaged communities are especially encouraged by AAI. Interns must have the eligibility to work within the country offering the Internship and be over 18 years of age.

Due to high volumes of applications received, we can only correspond with short listed applicants. Should you not have received feedback on your application within two weeks of the closing date, please consider your application unsuccessful. 

ActionAid International will not consider candidates from recruitment agencies. We reserve the right to withdraw any of our vacancies at any time.

ActionAid International promotes diversity and welcomes applications from all section of the community.

Post Title: Human Resources, Organisational Development Officer
Country Office: ActionAid DRC
ActionAid International is a leading antipoverty development agency working in over 40 countries in Africa, Asia and Latin America.

In DRC, ActionAid works with poor communities and local partners in North-Kivu, South Kivu and Kinshasa to end poverty and injustice.
ActionAid International DRC (AAIDRC) is urgently looking for a qualified, experienced and self-motivated person to fill in the position of HROD Officer to be based Bukavu, DR Congo starting as soon as possible. 

As a member of the HROD department, the Human Resources, Organisational Development Officer is responsible for:-
  • Supporting Head of HROD in recruitment processes, contract management, performance management systems, career development, staff learning and development, maintaining employee salaries and benefits;
  • Providing support in the department to ensure best practice in development, reviewing and implementation of organisational policies, systems and procedures.
  • Developing, appraising, supporting and maintaining a competent & motivated Administration & HR unit team;
  • Providing specific advice and guidance to managers and employees on a variety of HR issues;
  • Maintaining and updating all employee records (hard and electronic records)
  • Coordinating the HROD reporting process in compliance with all reporting frameworks;
  • Supervising and coordinating the proper functioning of administration and logistics unit and in line with organizational strategies, policies and procedures;
  • Analysing procurement requests and develop service contracts /agreements for outsourced services and regularly monitor the performance of service providers to ensure that the contracts are respected in line with organisation procure goods and services for respective stakeholders in line with the finance policy and business strategy;
  • Ensuring maximum security of the organization’s assets/ properties by periodically carrying out an assets auditing to review the reliability and integrity of assets management information & activities;
  • Provide administrative and logistical support to staff and visitors.
To be eligible to apply for the role you should have:
  • Bachelor’s degree in social sciences, human resources, OD, business studies;
  • Membership of relevant professional Institute;
  • A minimum of 3 years progressive experience and responsibility in human resource management and administration;
  • Good knowledge of National Labour laws and Employee Relations Systems;
  • Strong planning and organisation skills and have demonstrated ability to routinely process highly confidential and sensitive personnel issues in a professional manner;
  • Ability to make sound administrative/procedural decisions and judgments and an analytical approach to problem solving is essential;
  • Experience of establishing strong working relationships with colleagues from different functions and cultures;
  • Experience of a flexible approach to managing and prioritising a high workload and multiple tasks in a fast paced environment with tight deadlines;
  • Records management skills and experience are essential;
  • Strong and effective communication skills, with proven ability to negotiate and influence change, with sensitivity;
  • Strong organisational and computer skills are essential.
Application Procedure 

If you would like to apply please send your CV and cover letter quoting the expected pay to the Country Representative, Email address is with copy to by no later than 31st August, 2015. 

You are requested to highlight in the cover letter how you specifically you meet the criteria for this role. 

Please clearly indicate which position you are applying for in the subject line.

Qualified women are highly encouraged to apply.

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