ActionAid is an international
anti-poverty agency formed in 1972. We are a partnership between people in poor
and rich countries working together to end poverty and injustice.
Directorate: Institutional Development
Position: I.T Intern
Location: Nairobi
Duration: Minimum
full time fixed term contract of 6 months
Allowance: A monthly stipend will apply.
Purpose of the Role: To provide I.T technical support to the
International Secretariat in Nairobi to enable achievement of organizational
objectives.
Key responsibilities include but not
limited to:
- Respond to user requests for service,
troubleshoot problems and help develop solutions.
- Support PC hardware components, desktop
operating system software, and application software.
- Perform minor repairs to equipment and arrange
for other servicing needs.
- Identify and report system issues to vendors.
Monitor and test resolution of those issues sent to vendors.
- Monitor antivirus software and updates and
repair computers infected with spyware, adware and/or viruses.
- Monitor backup systems and procedures to
ensure data security.
- Record activities, solutions and other
responses to request for service.
- Assist in maintaining inventory records and
documentation for equipment.
- Consult with vendors, perform research and
evaluate products to assist in the selection and purchase of equipment and
installation or upgrade of systems.
- Assist users in determining appropriate
software solutions to meet needs.
- Develop and provide user training for basic
hardware and software use.
- Provide backup technical support for network
including router, firewall, and wireless access point.
- Maintains open communication and positive
working relationship with staff.
- Perform other duties/projects as assigned.
Desired Skills & Experience
The successful candidate will have:
- A bachelor’s degree or diploma in a business,
communications or computer related field or related field
- ·Proficiency in computer applications with a basic understanding of
computer network cabling and network file and print services.
- Applicants must also have experience
supporting recent versions of Microsoft Office Applications,
- Experience with networking technologies and
printer support is preferred.
- Applicants must have awareness of the PC
hardware components, desktop operating system software, and application
software.
- Exceptional customer service skills, solid
troubleshooting skills, ability to work well in a team environment, excellent
oral and written communications skills and the ability to work under
minimal supervision.
- Interested applicants should possess excellent
analytical skills and the ability to troubleshoot and resolve hardware and
software problems.
- Have the ability to research and understand
technical documentation, and an understanding of how to apply various
technical resources.
- Applicants should have the ability to perform
tasks such as operating systems and application software installations and
upgrades, as well as virus protection and eradication.
- Appreciation and ability to work in a
multicultural context.
- Must be available and willing to commit at
least six (6) months initially for an internship.
Application Procedures
Applications should be sent with your
CV, motivation cover letter by no later than 31st August, 2015.
You are requested to highlight in the
motivation letter how specifically you meet the criteria for this role.
Please clearly indicate which
position you are applying for.
All Applications send to: Vacancies.Africa@actionaid.org
Interns will be selected on merit, based on their cumulative academic performance, extra-curricular activities and interview performance. Internship applications from women graduates and those from disadvantaged communities are especially encouraged by AAI. Interns must have the eligibility to work within the country offering the Internship and be over 18 years of age.
Due to high volumes of applications received, we can only correspond with short listed applicants. Should you not have received feedback on your application within two weeks of the closing date, please consider your application unsuccessful.
ActionAid International will not
consider candidates from recruitment agencies. We reserve the right to withdraw
any of our vacancies at any time.
ActionAid International promotes diversity and welcomes applications from all section of the community.
Post Title: Human Resources, Organisational Development Officer
Country Office: ActionAid DRC
ActionAid International is a leading
antipoverty development agency working in over 40 countries in Africa, Asia and
Latin America.
In DRC, ActionAid works with poor
communities and local partners in North-Kivu, South Kivu and Kinshasa to end
poverty and injustice.
ActionAid International DRC (AAIDRC)
is urgently looking for a qualified, experienced and self-motivated person to
fill in the position of HROD Officer to be based Bukavu, DR Congo starting as
soon as possible.
As a member of the HROD department,
the Human Resources, Organisational Development Officer is responsible for:-
- Supporting Head of HROD in recruitment
processes, contract management, performance management systems, career
development, staff learning and development, maintaining employee salaries
and benefits;
- Providing support in the department to ensure
best practice in development, reviewing and implementation of
organisational policies, systems and procedures.
- Developing, appraising, supporting and
maintaining a competent & motivated Administration & HR unit team;
- Providing specific advice and guidance to
managers and employees on a variety of HR issues;
- Maintaining and updating all employee records
(hard and electronic records)
- Coordinating the HROD reporting process in
compliance with all reporting frameworks;
- Supervising and coordinating the proper
functioning of administration and logistics unit and in line with
organizational strategies, policies and procedures;
- Analysing procurement requests and develop
service contracts /agreements for outsourced services and regularly
monitor the performance of service providers to ensure that the contracts
are respected in line with organisation procure goods and services for
respective stakeholders in line with the finance policy and business
strategy;
- Ensuring maximum security of the
organization’s assets/ properties by periodically carrying out an assets
auditing to review the reliability and integrity of assets management
information & activities;
- Provide administrative and logistical support
to staff and visitors.
To be eligible to apply for the role
you should have:
- Bachelor’s degree in social sciences, human
resources, OD, business studies;
- Membership of relevant professional Institute;
- A minimum of 3 years progressive experience
and responsibility in human resource management and administration;
- Good knowledge of National Labour laws and
Employee Relations Systems;
- Strong planning and organisation skills and
have demonstrated ability to routinely process highly confidential and
sensitive personnel issues in a professional manner;
- Ability to make sound
administrative/procedural decisions and judgments and an analytical
approach to problem solving is essential;
- Experience of establishing strong working
relationships with colleagues from different functions and cultures;
- Experience of a flexible approach to managing
and prioritising a high workload and multiple tasks in a fast paced
environment with tight deadlines;
- Records management skills and experience are
essential;
- Strong and effective communication skills,
with proven ability to negotiate and influence change, with sensitivity;
- Strong organisational and computer skills are
essential.
Application Procedure
If you would like to apply please
send your CV and cover letter quoting the expected pay to the Country
Representative, Email address is DRC.Job@actionaid.org with copy to
Clement.Kone@actionaid.org by no later than 31st August, 2015.
You are requested to highlight in the
cover letter how you specifically you meet the criteria for this role.
Please clearly indicate which
position you are applying for in the subject line.
Qualified women are highly encouraged to apply.