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IT Assistant Job in Kenya

Nine One One Group is a leading integrated security solutions provider with a presence in all major cities in Kenya and other selected cities in the East African region. 

Through its flagship company CAR TRACK, the Group is a regional market leader in stolen vehicle recovery solutions, Fleet management and other asset tracking solutions
 

We seek to recruit an IT Assistant to support our ICT functions.
 
Key Duties and Responsibilities

Reporting to the Assistant Technical Services Manager, the successful candidate will be expected to:
  • Install and perform minor repairs to information systems to ensure optimum functionality
  • Maintain records of daily data problems, remedial action taken and installation activities for feedback to customers.
  • Trouble shoot hardware and software issues
  • Equipment and system maintenance
  • Maintain the IT helpdesk
  • Confer with staff, users, and management to establish requirements for new systems or modifications.
  • Refer major hardware or software problems or defective products to vendors or technicians for service.
  • Answer users' inquiries regarding computer software and hardware operation to resolve problems.
  • Conduct preventive maintenance for all office equipments
Requirements: -
  • Diploma / Degree in IT.
  • Two years working experience in IT hardware and Software networking.
  • Ability to trouble shoot hardware / software issues

If you believe your experience, competencies and qualifications match the job and role specifications described; send your application and CV addressed to the Human Resource Department to reach us on or before Wednesday, 5th August 2015 by email to:hr@911group.co.ke

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