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Government Jobs in Kenya - Teachers Service Commission (TSC)

Background: The Teachers Service Commission was established in July 1967 by the Teachers Service Commission Act, Cap 212, Laws of Kenya to perform core teacher management functions of registration, employment, promotion and regulation of the teaching service. 

The TSC is currently established under Article 237(1) of the Constitution of Kenya (2010) as a Constitutional Commission. 

The TSC in line with its corporate strategic plan, developed and adopted an ICT strategy which set out immediate, medium and long-term ICT plans. 

The strategy sought in part, to harmonize and integrate existing information systems and align to future initiatives as part of an overall project to mainstream ICT within the commission.

The Teachers Service Commission (TSC) wishes to recruit a qualified individual to fill the following vacant position:

Deputy Director ICT (Systems) 

TSC Scale 12 

(1 Post)

Advert 7/2014
 
Reporting to: Director ICT
 
Roles & Responsibilities
 
The Systems Manager will be responsible for the secure and effective operation of all computer systems, related applications, hardware and software that will be used. 

He/she will plan, direct, and/or coordinate activities in areas of electronic data processing, information systems, systems analysis, computer programming, data communication systems, security, and disaster recovery. 

The Systems Manager will:
  • Assign, manage and review the work of software engineers, database administrators, ERP administrator, Non-ERP administrators, systems analysts, programmers, help desk officer and systems support, training functions, and other computer-related workers.
  • Evaluate the functionality of systems.
  • Consult with users, management, vendors, and technicians to assess technology needs, system requirements and ensure that facilities meet user or project requirements.
  • Develop business continuity policies and establishing, operating and maintain backup and recovery sites.
  • Ensure adherence with software licensing laws.
  • Implement and manage security or integrity and backup procedures.
  • Evaluate the organizations technology use and needs and recommend improvements, such as hardware and software upgrades.
  • Develop and interpret organizational goals, policies, and procedures.
  • Manage backup, security and user help systems.
  • Provide user training, support, advice and feedback.
  • Test and modify systems to ensure that that they operate reliably.
  • Manage secure network access for remote users.
  • Keep up-to-date with new technology.
  • Design maintenance procedures and putting them into operation.
Qualifications & Experience:
  • Bachelor’s Degree in Computer Science/Software Engineering, or Information Systems/Information Technology or an equivalent qualification. In addition a Master’s degree in Computer Science/Software Engineering, or Information Systems/Information Technology, or an equivalent qualification is mandatory.
  • A minimum of 5 years of work experience in information systems with 3 years at a level of management.
  • Experience in implementing ERP systems and managing them.
  • At least 3 years’ experience in systems requirements specifications, analysis, design and development, testing, deployment and systems evolution.
  • Analytical and problem solving skills.
  • Team working skills.
  • Organization and time management.
  • Interpersonal and communication skills.
  • Management and leadership skills.
  • Applicants must meet the requirements of Chapter Six of the Kenyan Constitution.
Remuneration Structure
 
TSC Salary Scale 14: Kshs.120,270x5,902 - 126,172x6,077 - 132,249x6,252 - 138,501x6,427 - 144,928x7,132 - 152,060x13,640 - 165,700x14,960 - 180,660 p.m.
 
TSC Salary Scale 12: Kshs.89,748x4,487 - 94,235x4,712 - 98,948x4,947 - 103,894 x5,195 - 109,089x5,454 -114,543x5,727 - 120,270p.m.
 
In addition to the salary the holders of the posts are entitled to:
  1. House Allowance
  2. Commuter Allowance
  3. Air time
  4. Comprehensive Medical Insurance Cover
  5. Group Personal Accident cover
  6. Membership to a Contributory Pension Scheme.

Title: Deputy Director ICT (Infrastructure) 

TSC Scale 12 

(1 Post) 

Advert No. 6/2014
 
Reporting to: Director ICT
 
Roles & Responsibilities
 
Oversight of the day-to-day management of the organizational IT Infrastructure to ensure that the ICT strategy is met, and that all voice and network servers and other infrastructure devices are properly managed. 

The infrastructure manager will work closely with the systems manager to ensure planning for storage and expansion is also addressed. 

The Systems Manager will:
  • Have overall responsibility for the development and on-going management of TSC’s IT Infrastructure.
  • Plan, develop and implement infrastructure solutions that will deliver corporate and service specific objectives and meet the strategic priorities of the organization.
  • Ensure effective service delivery from TSC’s Infrastructure managed service partner.
  • Assist in the overall organization, planning and control of the Infrastructure and IT Operations division to ensure cost effective service provision and the continuing achievement of value for money.
  • Lead on implementation action plans within agreed deadlines from internal audit reviews.
  • Manage business processes to minimize the risk of fraud.
  • Provide day-to-day management of Infrastructure services and support contracts and their benefit to TSC is maximized.
  • Recommend standards and policies and procedures working with the ICT Director as needed.
  • Establish strong relations and partnerships with major vendors such as IBM, Cisco, Microsoft, HP, UPS vendors and work with them in maximizing TSC’s investment in new technology.
  • Have experience with Production Operations (IT Room/Data center) support and user support/helpdesk functions.
  • Develop business continuity policies and establishing, operating and maintaining backup and recovery sites.
  • Oversee the email and Web Administration functions
  • Ensure that operational and technical plans are supported and aligned with strategic and business plans for the organization and the departments.
  • Update meetings with the ICT Director for guidance on planned roll-outs, refresh, and new devices for departments or in fulfillment of the organization’s planning goals.
  • Put in place continual service improvement plans which reduce the number of support calls and commonly reported problems.
  • Develop processes that ensure the infrastructure is configured and managed in a manner which provides the organization assurance and confidence that it is robust and stable at all times.
  • Liaise with IT strategy on the development of business and technical specifications for the procurement of service specific infrastructure solutions.
  • Manage the implementation projects of new technology solutions and upgrades as appropriate.
  • Manage the out of office hours support team and service.
  • Have regular meetings with the ICT Director to ensure projects are scoped with the best solutions and include working with the Systems Manager for DBA or other resource requirements.
  • Coordinate/Manage County ICT functions.
Qualifications & Experience:
  • Bachelor’s Degree in Computer Science/Software Engineering, or Information Systems/Information Technology or an equivalent qualification. In addition a Master’s degree in Computer Science/Software Engineering, or Information Systems/Information Technology, or an equivalent qualification is mandatory.
  • A minimum of 5 years of relevant work experience with 3 years at a level of management
  • Must have knowledge of the following:-Windows 2008 Server and above, IBM Servers, Cisco devices, Exchange Server, LANs, WANs, Virtualization, TCP/IP, Routing, SANs, SQL Server, Network design, firewalls, Active Directory, Group Policy, 2 Factor Authentication, encryption technologies, system monitoring and management.
  • Exposure to Open Source technologies including Linux and VoIP telephony systems.
  • Evidence of implementing IT security policies and using tools and techniques.
  • Good working Knowledge of Information Governance and its application within IT.
  • Knowledge and experience of cloud technologies such as IBM Cloud, Open stack, Elastic Cloud, EC2, AWS
  • Applicants must meet the requirements of Chapter Six of the Kenyan Constitution.
Remuneration Structure
 
TSC Salary Scale 14: Kshs.120,270x5,902 - 126,172x6,077 - 132,249x6,252 - 138,501x6,427 - 144,928x7,132 - 152,060x13,640 - 165,700x14,960 - 180,660 p.m.
 
TSC Salary Scale 12: Kshs.89,748x4,487 - 94,235x4,712 - 98,948x4,947 - 103,894 x5,195 -109,089x5,454 - 114,543x5,727-120,270p.m.
 
In addition to the salary the holders of the posts are entitled to:
  1. House Allowance
  2. Commuter Allowance
  3. Air time
  4. Comprehensive Medical Insurance Cover
  5. Group Personal Accident cover
  6. Membership to a Contributory Pension Scheme.

Title: Director ICT 

TSC Scale 14

1 Post

Advert No.5/2014
 
Reporting to: Secretary/Chief Executive
 
Roles & Responsibilities:
 
Roles: The post of Director of ICT will provide leadership and coordination for ICT strategic planning and implementation. The Director of ICT will be the key person within the organization’s ICT decision making structure.

It is recognized that coordination and leadership is vital in order to ensure that:
  • ICT investment brings maximum return;
  • applications and services within the overall ICT infrastructure interoperate
  • services provided centrally are cost effective and meet the needs of users;
  • mission critical services deliver effectively for the user and are adequately resourced;
  • ICT expenditure is correctly prioritized, and remains within the total allocation budget allocated by the organization;
  • there is an effective channel for communication among ICT staff, end-users, management and ICT suppliers;
  • risk to ICT services is managed across the organization;
  • ICT projects are overseen and properly managed;
  • the overall ICT infrastructure is agile;
  • appropriate ICT training is available;
  • and the ICT infrastructure complies with legislation.
Responsibilities:
  • Develop IT roadmap and strategy in support of the organization’s overarching strategies with regular reviews.
  • Architect, gain approval for and lead transition out of its current legacy position towards a scalable, flexible and efficient future state.
  • Work closely with organization’s leadership and executive management on IT needs. Anticipate future needs and proactively identify solutions based on the organization’s strategic direction.
  • Analyze complex business needs and identify integrated technology solutions. Evaluate alternatives for IT equipment, software/hardware and infrastructure.
  • Develop projects and initiatives to deploy best in class technical solutions that ensure the highest level of service while optimizing long-term hardware, licensing and maintenance needs. Examples include CRM, ERP, Educational systems management, Administrative Systems, mobile payment systems, document management systems, internet services, amongst others using best practice.
  • Drive continuous improvement initiatives to provide operational efficiencies and cost reductions.
  • Continuous review and optimization of licensing needs.
  • Review overall ICT organizational model, department standards, procedures and controls to ensure effective, secure and consistent delivery of services.
  • Manage the IT department staff to ensure quality delivery of services including hiring, training, performance management, career planning, promotions, etc.
  • Oversee vendor relationships and departmental spending on outsourced solutions.
Qualifications and Experience:
  • Bachelor’s Degree in Computer Science/Software Engineering, or Information Systems / Information Technology or an equivalent qualification. In addition a Master’s degree in Computer Science/Software Engineering, or Information Systems/Information Technology, or an equivalent qualification is mandatory.
  • Minimum of 10 years of progressive experience in information technology with at least 7 years in a senior ICT leadership position.
  • Proven leadership skills, including demonstrated ability to build and develop a highly productive IT team.
  • Knowledgeable on current and emerging technology trends. Experienced in implementing best in class solutions.
  • Specific experience with successful implementation of large-scale projects such as ERP.
  • Experience in modernizing and / or optimizing systems across multi-site operations.
  • Experience working in SQL Server, Oracle, Informix, HTML, Windows Servers, Linux servers, in multi-site environments.
  • Experience with Production Operations (IT Room/Data center) support and user support/helpdesk functions
  • Customer-centric approach to IT; accessible, responsive, and accommodating to internal customers.
  • Experience creating operational and organizational development strategies, including financial budgets.
  • Excellent communication, interpersonal, organizational and problem solving skills.
  • Acts with discretion, professional integrity and good judgment.
  • Applicants must meet the requirements of Chapter Six of the Kenyan Constitution.
Remuneration Structure
 
TSC Salary Scale 14: Kshs.120,270x5,902 - 126,172x6,077 - 132,249x6,252 - 138,501x6,427 - 144,928x7,132 -152,060x13,640 - 165,700x14,960 - 180,660 p.m.
 
TSC Salary Scale 12: Kshs.89,748x4,487 - 94,235x4,712 - 98,948x4,947 - 103,894 x5,195 - 109,089x5,454 -  114,543x5,727 - 120,270p.m.
 
In addition to the salary the holders of the posts are entitled to:
  1. House Allowance
  2. Commuter Allowance
  3. Air time
  4. Comprehensive Medical Insurance Cover
  5. Group Personal Accident cover
  6. Membership to a Contributory Pension Scheme.

Applications including a one page Curriculum Vitae, copies of Professional / Academic certificates and testimonials should be submitted to:

The Secretary/Chief Executive
Teachers Service Commission
Private Bag
Nairobi.

To reach him on or before 5th December, 2014.

Gabriel K. Lengoiboni, EBS, CBS
Secretary/Chief Executive

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