Network Infrastructure
Integration and Support Specialist
Job
Ref: IT 13/2014
The Position: Reporting to Network Infrastructure Integration and Administration Manager, the job holder will be required to provide technical support to Network Infrastructure service outages and service requests in line with business needs through integration, configuration, administration and management of Network Infrastructure elements across the Bank’s Enterprise Network while ensuring high availability and a secure data network for delivery of business services.
The Position: Reporting to Network Infrastructure Integration and Administration Manager, the job holder will be required to provide technical support to Network Infrastructure service outages and service requests in line with business needs through integration, configuration, administration and management of Network Infrastructure elements across the Bank’s Enterprise Network while ensuring high availability and a secure data network for delivery of business services.
- Provision
of timely and high quality and cost effective infrastructure
- Maintenance
of network up time and improvement of network management solutions
- Improving
network security to reduce threats of attacks
- Researching
on and deployment of modern technologies and their application of industry
standards and best practices to network installations
- Ensure
that installations adhere to industry standards and best practices
- Reduction
of overall network infrastructure costs through increased efficiency
and convergence of services on the network
The Person
In order to be considered for the above position all applicants should have:-
In order to be considered for the above position all applicants should have:-
- Must
have Bachelor’s degree in Information Technology from an institution
recognized by Commission for University Education. Must be a CCNA (Cisco
Certified Network Associates).
- Possession
of additional IT certification e.g. ITIL, CCNP, CCVP, CCSP and COTIT, will
be a definite advantage
- A
minimum of 3 years’ experience in Information Technology with hands on
experience in Networking (Routing and Switching).
- A
minimum of 2 years working experience with IP telephony systems-(Telephony
and Voice).
- Good
understanding of emerging trends in the industry and possible improvements
in corporate data and voice networks.
- Proven
skills in configuring security perimeter firewalls, IPS systems, and
advanced security configurations on Cisco Devices.
- Demonstrate
in depth understanding of troubleshooting skills and resolution of Network
infrastructure issues.
- Demonstrate
understanding of the Bank’s IT Policy and Procedures
- Strong
networking and interpersonal skills
- A
results driven “team player”, personality with a willingness and ability
to work in a dynamic working environment
- Excellent
planning and organizing skills
- Excellent
customer service
The above position is demanding for which the bank will provide
a competitive package for the successful candidates.
Brand Managers
Job Ref: MKT 08/2014
The Position: Reporting to the Head, Business Marketing the job holder will be required to develop and execute activity plans that drive the business growth and objectives of assigned brands in order to realize customer numbers, revenue and product penetration of assigned products.
Key Responsibilities
The Position: Reporting to the Head, Business Marketing the job holder will be required to develop and execute activity plans that drive the business growth and objectives of assigned brands in order to realize customer numbers, revenue and product penetration of assigned products.
Key Responsibilities
- Development and execution of marketing plan
for the assigned products and/or business units.
- Work closely with the unit heads, product
development team and sales teams to achieve the business objectives.
Participate in projects driven by the respective business units supported.
- Campaigns/Promotions - The key components of
this item are:
- Develop briefs for campaigns and promotional
projects in line with the business and brand objectives.
- Work with partner agencies and suppliers to
ensure timely execution of promotional projects and campaigns with the aim
of achieving the business and brand objectives.
- Implement an internal marketing plan
- Regular performance tracking and compilation
of a report on each activity which is circulated to the respective
stakeholders.
- Close out all campaigns/promotions with a duly
signed off report.
- Coordinate partner agencies and suppliers to
execute product activations for the products effectively within set
timelines.
- Conduct Market Intelligence – The key
components of this item are:
- Utilize research reports such as Brand
Tracker, Usage and Attitude surveys and product specific surveys to inform
and develop marketing plans.
- Track and analyze assigned product performance
through sales numbers and value, monthly Share of Voice (SOV) and monthly
competitor advertising and industry trends, and utilize to prepare monthly
reports with recommendations to the line manager.
- Work closely with regional sales teams and
branches to ensure sales support at marketing activations and events as
well as provide sales teams with any required support during sales driven
activities.
- Liaise with Procurement to ensure merchandise
ordered is as per correct specification and meets brand guidelines. Liaise
with Procurement to ensure supplier sourcing is done in accordance to
budget and business needs while maximizing savings through effective
negotiations with service providers.
Position Qualifications &
Experience
For the above position, the successful applicant should have:-
For the above position, the successful applicant should have:-
- Bachelor’s Degree in Marketing from an
institution recognized by Commission for University Education
- Possession of a postgraduate degree or
professional qualification in a Marketing will be an added advantage.
- Minimum of 3 years’ experience in a Marketing
or similar role.
- Experience in Marketing & Sales.
- Knowledge of Banking Operations.
- Demonstrate excellent Planning and organizing
skills.
- Excellent communication skills.
- Project Management Skills.
- Proven track record in delivering results.
The above position is demanding for
which the bank will provide a competitive package for the successful candidates.
Vacancy: Manager, Partnerships
Job Ref:MKT06/2014
The Position:Reporting to Head, Product Innovations the job
holder will be required to manage, negotiate and close partners to drive
products development, features enhancements, brands promotions and blue and
white label programs for products.
Key Responsibilities
Key Responsibilities
- Seek and manage contracts to resolve systems
integrations, commercial requirements with large corporate, parastatals,
counties and central government to generate new products, features enhancements,
new markets, customer offers for brand promotions and cross sell
opportunities.
- Negotiate and develop billers for channels to
drive direct integration and aggregator programs to rapidly expand the
existing portfolio to lead in channel utility.
- Seek and close white and blue label partners
to meet loyalty program revenues and customer targets.
- Work with business and cross functional teams
to rapidly execute partnership programs – commercial and contract
alignment internally.
- Developing new & leveraging existing
community building programs for customer recruitment, engagement &
retention.
- Provide leadership, creative and strategic
oversight over partnership negotiations.
The Person
- Must have Bachelor’s degree in Marketing from
an institution recognized by Commission for University Education.
- Possession of Professional Qualification in
Marketing and MBA will be an added advantage.
- At least 5 Years Partnership Management
Experience.
- Must have at least 5 years’ experience in
Sales and Marketing, and 3 of which should be at management level in
management of sales and marketing of the banks’ products
- Ability to build strong working relationships,
internal and external to the organization
- Experience in Banking Operations
- Ability to work effectively under pressure and
tight deadlines
- Experience in projects management will be an
added advantage
The above position is demanding for
which the bank will provide a competitive package for the successful
candidates.
Manager, Loyalty Programs
Job Ref:MKT07/2014
The Position: Reporting to Head, Product Innovations the job holder will manage the Enterprise wide loyalty program for customers across the Bank’s products and services whose focus will be to attract new customers, increase products penetration, customer engagement and retention.
Key Responsibilities
The Position: Reporting to Head, Product Innovations the job holder will manage the Enterprise wide loyalty program for customers across the Bank’s products and services whose focus will be to attract new customers, increase products penetration, customer engagement and retention.
Key Responsibilities
- Continuously developing the program design,
customer journey, technology components, services and processes required
to deliver strong consumer propositions.
- Define, implement and manage multi-channel
loyalty scheme rewards and communications that drive customer engagement
and sales revenue/margin.
- Working with the partner consultants and
internal stakeholders to develop the business case, ROI forecasts and the
key metrics to measure scheme success.
- Work with business development to identify
partner opportunities, as required, to fill solution gaps and redemption
programs opportunities.
- Manage 3rd party partnerships for blue &
white label programs in order to deliver revenue and customer number
targets.
- Ensure customer facing staff and all staff
across all areas of business have access to appropriate training and
information to be able to efficiently resolve all loyalty scheme customer
queries.
- Delivering analysis and reports to demonstrate
the effectiveness of loyalty communications including recommendations for
future improvements and testing.
- Test and learn – put in place robust testing
plans to continually optimize activity and demonstrate ROI.
- Manage the direct and cross functional teams
working with the program to coach and inspire exceptional delivery.
The Person
- Must have Bachelor’s degree in Marketing from
an institution recognized by Commission for University Education
- Possession of Professional Qualification in
Marketing and MBA will be an added advantage.
- Have at least 5 Years’ experience in marketing
management position, 3 of which should be in management of loyalty
program.
- 2 Years in product development
- Demonstrate excellent communication skills
- Excellent customer service and interpersonal
skills
- Should have a thorough knowledge of Retail
Banking Products, services and the financial services Industry.
The above position is demanding for
which the bank will provide a competitive package for the successful
candidates.
Senior Market Risk Analyst
Job Ref: RISK 04/2014
The Position:Reporting to the Head, Market Risk, the position
will support coordination of the Group’s market, liquidity and country risk
management.
The position will support the identification and evaluation of market, liquidity and country risks, provide support to the Business units, perform risk return analytics, development of economic capital and oversight on the maintenance of the Treasury Front Office and Market Risk System.
The position will support the identification and evaluation of market, liquidity and country risks, provide support to the Business units, perform risk return analytics, development of economic capital and oversight on the maintenance of the Treasury Front Office and Market Risk System.
Additionally to
contribute to the development and implementation of strategies to ensure KCB is
Basel compliant.
Key Responsibilities
The main responsibilities of the department are:
Key Responsibilities
The main responsibilities of the department are:
- Maintenance, development and customisation of
market, liquidity and country risk policies, procedures and controls for
the Bank and its subsidiaries
- Monitoring the market, liquidity and country
risks of KCB on a global level
- Overseeing the maintenance of the Treasury
Front Office and market risk system across the Group
- Calculating the economic and regulatory
capital of the trading activities and development of criteria for
allocating economic capital to business and trading units
- Production of risk versus return reports for
the respective Treasury products to obtain an optimal trading portfolio,
risk-transfer strategies which ensure compliance with the risk tolerance
and maximise economic value
- Validation and maintenance of pricing and
value at risk models for both current and new Treasury products as they
are introduced including back testing
- Utilisation of statistical forecasting
techniques to predict movements in market factors and use this information
to develop meaningful scenarios and stress tests for scenario analysis and
stress testing
- Preparation of the respective risk reports to
ALCO and Board
- Providing guidance to the junior market risk
analysts across the Group
- Supporting the Group’s “New Product Approval
Process” for Treasury products
- Oversee the MTM process by ensuring that the
MTM sources are updated and reflective of market rates/prices
- Establish and maintain control framework to
ensure compliance with internal policies, procedures, BASEL requirements,
Codes, and applicable external laws and regulations
- Contribute towards development of the Group’s
strategic risk management capability for Treasury and risk/return assessments
and benchmarks
- Any other duty as may be assigned by Head
Market Risk on ad hoc basis
The Person
For the above position, the successful applicants should have:
For the above position, the successful applicants should have:
- A University degree from an institution
recognized by Commission for University Education in a relevant field,
e.g. Statistics, Maths, Economics, Finance, Computer Science etc
preferably with an MBA or other relevant postgraduate qualification
- Professional Banking qualification or
equivalent – PRM, FRM, ACI Dealing Certificate
- 6 years of wide ranging bank experience - 5
years middle management experience, in a market risk or Treasury unit of a
bank
- Comprehensive understanding of Treasury
products
- Some understanding and command of SQL
programming language or prior experience with database management
especially oracle or SQL Servers
- Good management skills including
organizational, presentation & communication and problem solving
skills
- Demonstrated high integrity and team spirit
- Possess excellent analytical skills, be
open-minded and have the ability to identify alternative solutions
The above position is demanding for
which the bank will provide a competitive package for the successful
candidates.
If you believe you can clearly
demonstrate your abilities to meet the criteria given above, please submit your
application with a detailed CV, stating your current position, remuneration
level e-mail and telephone contacts quoting the job title/reference in the
subject field to recruitment@kcb.co.ke
To be considered your application must be received by Sept. 26, 2014.
Only short listed candidates will be contacted.
To be considered your application must be received by Sept. 26, 2014.
Only short listed candidates will be contacted.
