Royal Media
Services Limited is the home of the leading media brands in Kenya today and
award winning local content.
The media
house has moved from strength to strength in commanding a huge success of its
brands.
Royal Media
Services Limited wishes to recruit suitably qualified and experienced people
for the position below:
Human Resources Manager
Job Reference Number: -
HR-HRM-05-2014
Royal Media
Services Limited is seeking to recruit a highly qualified person for the above
position.
The
jobholder will provide support to the Human Resources Director in strategic and
overall guidance on all human resource issues in the Company and ensure proper
staff management and talent management for the achievement of company goals.
They shall
be involved in cross cutting human resource issues and be hands on in the
implementation of the human resources strategy.
The Human Resources Manager’s role
will include the following:
- Maintaining the work structure by updating job requirements and job descriptions for all positions.
- Maintaining human resource staff by recruiting, selecting, orienting, and training employees.
- Ensuring proper placement of staff and support in the boarding process.
- Assisting the HR Director in managing employee benefits programs and informing employees on such benefits.
- Assisting the HR Director in maintaining management guidelines by preparing, updating, and recommending human resource policies and procedures.
- Assist in grievance handling and disciplinary procedures.
- Advising staff on work related processes including leave management, staff medicals, and other staff welfare issues.
- Providing personal advice and counseling services to staff as per need.
- Provide support in developing the HR work plan and budget and ensure adherence to set targets.
- Ensure that employee statutory returns are submitted in time.
- Spearhead the data capture in the Human Resource Information System and ensure all staff records are captured in the system and all documents vetted and filed.
- In charge of leave management in the company.
- Provide support in the management of change process in the organisation.
Required personal attributes;
- The ideal candidate must have a clear understanding of HR operations.
- An appreciation of HR practices, processes and controls.
- Flexibility and responsiveness in handling and determining HR related issues.
- Ability to empower and motivate staff through coaching and counselling by emphasizing accountability and result oriented management rather than direct supervision.
- Demonstrate professional approach and appearance including enthusiasm, drive, commitment, honesty, trust and loyalty
- Ability to maintain professional status and keep abreast of evolving HR trends through continuing professional education, especially in the area of staff management
- Ability to exercise confidentiality while handling sensitive HR issues.
- Ability to exercise justice and fairness.
Academic and professional Experience
- Bachelors Degree in Human Resource Management or Social Sciences from a recognized University.
- Higher Diploma in Human Resource Management and a member of the Institute of Human Resource Management.
- MBA in a relevant field will be an added advantage
- Minimum 7 years’ experience in a large and busy organization ,at least 3 years in management
Digital Sub Editor
Job Reference Number:-
HR-DSE-05-2014
Royal Media
Services Limited is seeking to recruit a highly qualified person for the above
position.
The job
holder will be responsible for generating online news content of the Company,
manage the Company’s Online News platforms as well as create and implement
various online news strategies. He/she will provide news stories, features and
other news related content to strengthen the Company’s digital platforms.
The Digital Sub Editor’s role will
include the following:-
- Aid in generating news stories for all digital platforms;
- Manage the daily running of the news desk
- Assign various duties to online reporters
- Proof-read copy
- Manage breaking news on all digital News platforms;
- Ensure moderation of comments on all Online News platforms
- Promote prime time TV news on Social Media
- Monitor news-based content & feedback on social media
Skills and Personal Attributes
- Must have good command of English and Kiswahili;
- Must have strong writing & editing skills;
- Must be analytical;
- Understand Media Laws & Media Ethics;
- Must be self driven, assertive, punctual & organized;
- Must have a nose for news, widely knowledgeable & pay attention to detail;
- The ideal candidate must have a working knowledge of online technology and online news best practices and an appreciation of the business processes, protocols and controls;
- Demonstrate a professional approach and appearance including enthusiasm, drive, commitment, honesty, trust and loyalty; and
- Keep abreast of evolving trends through continuing professional education in the area of digital platforms;
Academic and Professional Experience
- University Graduate in Communication or another related field from a recognized University.
- Masters degree in Communication or its acceptable equivalent will be an added advantage.
- Must have a certificate in computer studies.
- At least 3 years experience in a reputable newsroom and at least two years as a senior reporter
Social Media Officer
Job Reference Number:-
HR-SMO-05-2014
Royal Media
Services Limited is seeking to recruit a highly qualified person for the above
position.
The job
holder will be responsible for the creation of wholesome entertainment content
for the Company across all social media platforms.
He/she will
promote all online & traditional platforms in a bid to grow the company’s
market share & maximize revenue.
The Social Media Officer’s role will
include the following:-
- Cross-promote the company’s online & traditional product line.
- Conceptualize & execute online campaigns for various projects;
- Ensure all social media platforms are updated regularly;
- Advise supervisor on new trends in online tools, applications, channels, design & strategy.
- Liaise with digital commercial officer to create campaigns that can be commercialized;
- Execute & monitor clients’ social media communication campaigns;
- Monitor campaign feedback & adjust or augment campaigns accordingly.
Skills and Personal Attributes
- Must have excellent communication & writing skills;
- Must have strong analytical skills;
- Understand Media Laws & Media Ethics;
- Must be self driven, assertive, punctual & organized;
- Must be social media savvy, innovative & creative;
- Must be a team player, dynamic & able to work under demanding circumstances;
- The ideal candidate must have a working knowledge of online technology and online news best practices and an appreciation of the business processes, protocols and controls;
- Demonstrate professional approach and appearance including enthusiasm, drive, commitment, honesty, trust and loyalty; and
- Keep abreast of evolving trends through continuing professional education in the area of digital platforms.
Academic and professional Experience
- University Graduate in Communication, Media, Public Relations or a related field from a recognized University.
- Masters degree in Communication, Media Public Relations or its acceptable equivalent will be an added advantage.
- Must have certification in computer studies.
- Over 2 years experience working either as a journalist, marketer or a public relations officer in a media house; 1 of which must be in online journalism.
Corporate Affairs
Executive
Job Reference Number:-
HR-CAE-05-2014
Royal Media
Services Limited is seeking to recruit a highly qualified person for the above
position.
The job
holder will be responsible for the role of efficient coordination and execution
of agreed CSR activities for the company’s brands.
The Corporate Affair’s Executive
Position will include the following:-
- Implementation of our corporate strategy, both internally and externally.
- Coordinates with brand teams and product teams for successful execution of all proposed CSR activities.
- Develops yearly plans and event calendars and budgets for the same.
- Regularly briefing of RMS internal and external partners on upcoming opportunities.
- Coordination with the commercial teams on planned activities for sponsorship facilitation.
- Monitoring closely and record keeping of all critical data and information, for both internal and external publics.
- Development and reinforcement of corporate presence during planned CSR activities.
- Manage the internal ‘Mipasho’ communications Magazine from sourcing of information, coordination of the editorial and reporting elements and management of the printing and distribution of the same.
Skills and Personal Attributes
- Understand clearly, customer and consumer needs and wants.
- Leadership skills.
- Ability to effectively and efficiently manage projects and churn reports.
- Understands consumer insights well.
- Business relationship building skills.
- Understands well, the Public Relations code of ethics.
- Proactive and self driven.
- Strong interpersonal skills
- Good communicator
- Self contained, reliable and adaptable person.
- Very good planner
Academic and Professional Experience
- University Graduate in Communication or another related field from a recognized University.
- At least 3 years experience in a related field within a busy media environment.
Business Executive -
Citizen TV - Direct
Purpose: To
generate revenue through Direct sales, new business and retention as well as
training and supporting distribution channels in the assigned area.
Responsibilities & Tasks
- To execute Direct sales activities and sell Royal Media products to clients and achieve the set sales targets.
- To identify sales opportunities among clients and make use of upcoming business opportunities among the clients.
- Understand emerging trends in sales as well as marketing conventions, customer needs and feedback.
- Generate and present concepts as well as collect and process media orders so as to achieve set sales targets i.e. monthly, quarterly, semi-annually or annually.
- Renewal and expeditious follow up on issues raised to ensure customer retention.
- Ensure accurate and timely capture of all information regarding clients and daily progress reporting to Business Manager.
- To answer and clarify client queries and follow through to ensure client satisfaction.
- To monitor and support distribution channels by coordinating visits, and preparing regular progress reports on their performance.
Academic Qualifications and
Experience
- Degree in Sales and Marketing, Public Relations or any other related courses
- Minimum KCSE C+
- At least 3 years in media sales or any other related field.
Skills and Personal Attributes
- Ability to speak/understand clearly in the Kikuyu language.
- Excellent writing and computer skills
- Good negotiation skills
- Good communication skills
- Excellent presentation skills
- Passionate about sales
Branding and Merchandizing
Assistant
Job Reference Number:-
HR-BMA-05-2014
Royal Media
Services Limited is seeking to recruit a highly qualified person for the above
position.
The job
holder will be responsible for assisting the overall Business Development,
Corporate Affairs and Marketing effort in the management of all branding
collateral and merchandise in stock and ensuring of prime branding and
visibility for RMs brands at all associated events.
The Branding and Merchandizing
Assistant Position will include the following:-
- Ensuring that all brands have adequate levels of collateral at any one time, a sper agreed levels with line supervisor.
- Merchandise gatekeeper and manages the handling of all related collateral by concerned teams from clean storage of the same to release and return processes.
- Coordinates with the corporate affairs, brand and event teams and ensures prime brand visibility at all associated events.
- Continuously keeps abreast with new and latest technologies where branding is concerned and suggest options to management.
- Attends associated functions and executes prime branding while providing reports to line manager on the outcome where branding is concerned.
- Responsible for negotiation with event partners on prime visibility for our brands.
Skills and Personal Attributes
- Market led approach to business.
- Understands consumer insights well.
- Intelligent risk taker.
- Proactive and self driven.
- Strong interpersonal skills
- Influential without authority.
- Self contained, reliable and adaptable person.
- Positive attitude.
- Highly organised
- Good team player
- Dynamic
Academic and professional Experience
University
Graduate in Marketing or any other Business related field from a recognized
University.
At least 1
years experience within a busy media environment.
Brand Executive
Job Reference Number:-
HR-BRE-05-2014
Royal Media
Services Limited is seeking to recruit a highly qualified person for the above
position.
The job
holder will be responsible for the role of execution of Royal Media Services
brand plans.
The role
will entail involvement in efforts to continuously drive demand creation for
our corporate brand, while maintain the independence of the various Radio and
Television brands.
The Brand Executive Position will
include the following:-
- Engage in efforts to maintain and grow the corporate as well as brand equity for the group.
- Be part of the design and implementation of overall long term brand strategy goals for the group.
- Key custodian of brand communication.
- Link between brand activities and internal organization planning process.
- Manages and executes internal cross promotional activities on our media.
- Develop and implement trade marketing activities for radio as well as television.
- Implements systems and processes to monitor brand performance.
- Management of all recurrent and new Business projects based on agreed project timelines.
- Ensures strong brand presence by identifying and proposing activities, as such.
- Adopts the usage of verifiable research to support corporate and brand direction for the group.
Skills and Personal Attributes
- A clear understanding of the existing as well as potential environment industry dynamics.
- Ability to offer business support in so far as the area of business development is concerned..
- Ability to effectively and efficiently manage projects and churn reports.
- Understands consumer insights well.
- Intelligent risk taker.
- Proactive and self driven.
- Strong interpersonal skills
- Influential without authority.
- Self contained, reliable and adaptable person.
- Positive attitude.
Academic and professional Experience
- University Graduate in Business or another related field from a recognized University.
- At least 3 years experience in a related field within a busy media environment.
Programmes Acquisition
Executive
Job Reference Number:-
HR-PAE-05-2014
Royal Media
Services Limited is seeking to recruit a highly qualified person for the above
position.
The job
holder will be responsible for assisting the Programmes Acquisition Manager
with ensuring the efficient management of the process of acquisition of
externally produced content for Citizen Television.
The Programmes Acquisition Executive
Position will include the following:-
- Adopts the usage of verifiable research to support the programmes acquisition function.
- Follow up on content contractual terms and agreements within agreed upon territories.
- Ensuring seamless inventory management of all content.
- Managing the material download process in coordination with the relevant internal teams.
- Constantly scans the environment with a view to appreciating industry dynamics on opportunities and threats.
- Close working relationship with the commercial teams and relay market feedback.
- Commercial presentations accompaniments to facilitate sponsorship and revenue tie-in to content.
- Coordinating internal supplier payments versus material acquisition.
- Coordination of promotional material and linking to promos department for timely and regular promotion of content.
- Coordination of updating and disbursement of our EPG schedules to our relevant publics.
Skills and Personal Attributes
- A clear understanding of the existing as well as potential environment industry dynamics.
- Market led approach to business.
- Project management skills.
- Understands consumer insights well.
- Intelligent risk taker.
- Proactive and self driven.
- Strong interpersonal skills
- Influential without authority.
- Self contained, reliable and adaptable person.
- Positive attitude.
Academic and professional Experience
- University Graduate in Business or another related field from a recognized University.
- At least 3 years experience in a within a busy Television programming environment is a must.
Customer Service Assistant
Job Reference Number:-
HR-CSA-05-2014
Royal Media
Services Limited is seeking to recruit a highly qualified person for the above
position.
The job
holder will be responsible for ensuring that all customers, consumers and
prospects are handled in a friendly and professional manner, and to administer
product support and query resolution to customers at all levels.
The Customer Service Assistant
Position will include the following:-
- Receive and resolve emails, official letters, telephone calls, SMS and walk in customer queries.
- Escalate customer queries to the relevant job roles where necessary.
- Create a record of all customers and referrals.
- Make contact with RMS customers and consumers by email, telephone calls, SMS and social media within the specified turnaround time.
- Actively oversee internal SMS activations and offer relevant internal support.
- Complete call logs and reports.
- Handle traffic generated from commercial led activations and ensure prizes have been distributed to legit winners within the shortest time possible.
Skills and Personal Attributes
- Excellent communication skills.
- ICT literate.
- High levels of integrity.
- Familiar with customer care trends in the market.
- Organised.
- Pleasant and Friendly.
- Consistent and Reliable.
- Responsive.
- Fair and Objective.
- Resilient.
- Diplomatic at all times.
Academic and professional Experience
- University Graduate in Communication, Marketing or any other related field from a recognized University.
- At least 2 years experience in Marketing or Customer Care.
Digital Reporter
Job Reference Number:- HR-DR-05-2014
Royal Media
Services Limited is seeking to recruit a highly qualified person for the above
position.
The job
holder will be responsible for generating online news content for the Company.
The ideal
candidate will manage the Company’s Online News platforms under the Digital
Editor.
He/she will
provide news stories, features and other news related articles to strengthen
the Company’s online news platforms.
The Digital Reporter’s role will
include the following:-
- Aid in generating news stories for all online platforms;
- Proof-read all online stories before submitting copy to the editor;
- Update various news platforms with edited copy
- Acquire, verify & break news stories on all Online News platforms;
- Liaise with other reporters on daily stories & duties;
- Execute the online news agenda for the day;
- Moderate comments on all Online News platforms;
- Run social media updates for prime time news;
- Monitor feedback for the specified Prime Time Shows off-air.
Skills and Personal Attributes
- Must have excellent communication & writing skills;
- Must have strong analytical skills;
- Understand Media Laws & Media Ethics;
- Must be self driven, assertive, punctual & organized;
- Must have a nose for news, knowledgeable & pay keen attention to detail;
- The ideal candidate must have a working knowledge of online technology and online news best practices and an appreciation of the business processes, protocols and controls;
- Demonstrate a professional approach and appearance including enthusiasm, drive, commitment, honesty, trust and loyalty; and
- Must keep abreast of evolving trends through continuing professional education in the area of digital platforms.
Academic and professional Experience
- University Graduate in Communication or another related field from a recognized University. Masters degree in Communication or its acceptable equivalent will be an added advantage.
- Must have a certificate in computer studies.
- Over 2 years experience in a newsroom; 1 of which must be at a reputable organization under a digital editorial portfolio.
If you
qualify, please send your application and resume to: recruitment@royalmedia.co.ke
Closing
date will be Friday 23rd May 2014.
Only
shortlisted candidates will be contacted.
