Gap
Marketing Limited, a leading below the line marketing agency is looking to fill
the position of Account
Manager
Job Title reports to: Client Service
Director
- Achieving set business targets in both volume and profitability through growing billings from existing clients and recruiting new ones
- Ensuring compliance (for self and subordinates) with appropriate and established systems that guarantee efficiency and effectiveness in the agency’s business operations
- Proactively establishing and growing strong relationships/partnerships with current and potential clients in a manner that promotes the agency’s positioning, policies and values
- Proactively researching new business leads and generating enquiries and briefs for generating business
- Working with agency colleagues in developing suitable proposals that adequately answers clients’ briefs and optimises the agency’s competitiveness in pitches
- Actively participating in ensuring proper preparation for, and presentation of proposals to clients
- Following up for proposal approvals and commitments from clients via LPOs and/or contracts
- Briefing the operations departments on resources and logistical support requirements of every client project and ensuring the acquired resources are in line with agency’s standards
- Developing content and delivering training to project staff in line with client initiatives and internal requirements
- Briefing and debriefing project staff on an ongoing basis to ensure that they are all aligned at all times in the project lifecycle
- In liaison with Operations department, ensuring proper project management through effective planning, implementation, monitoring & control as well as evaluation
- Managing administrative tasks and day-to-day delivery of clients’ projects by ensuring that work is strategically correct, on time and on budget
- Closely monitoring and reviewing the progress of all clients’ projects to ensure that at all times the agency is in control
- Preparing and sharing up-to-date work status reports with all relevant stakeholders both internally and externally on a regular basis and in line with agreed on mechanism
- Developing and presenting accurate, relevant and insightful reports to clients for all projects
- Arranging and attending client meetings and following each meeting with a client contact report
- Liaising with accounts department to prepare and send correct invoices to clients for each projects and ensuring timely payments from clients
- Ensuring that timely client feedback is obtained for all projects through the established client satisfaction survey method
- Offering excellent client service through effective communication, feedback, response to requests for service, results delivery, and proper engagement
- Assist in building a strong agency brand through actively participating in development and implementation of the agency’s marketing strategy
- Attend to any duty as otherwise directed by your supervisor or the Managing Director.
Person Specification:
Education Qualification and Training
- Bachelor’s Degree in social sciences
- Professional qualification in marketing, preferably CIM
- Masters will be an added advantage
Knowledge and Skills
- Good analytical skills
- Excellent interpersonal skills
- Team building
- Good organisation
- Good communication skills
- Good computer skills
- Project management skills
Experience: At least 3 years’ experience in
marketing or marketing agency in a reputable company.
Interested
candidates are invited to send an application letter, CVs and copies of
relevant certificates (including KCSE certificate) to hr@gap-marketing.com to be received on
or before Monday, 12thMay 2014
