Safaricom
Limited is the leading mobile telecommunications company in Kenya.
We are at
the forefront of the industry and always seek to attract and retain talented,
creative and innovative team players who are excited by the opportunity of
pushing the frontiers of this evolving technology, growing our services,
exciting our customers and contributing to our community.
Billing Planning Engineer
Ref: TECHNOLOGY_BPE_DEC_2013
We are
pleased to announce the following vacancy in the Product & Service
Development Department within the Technology Division.
In keeping
with our current business needs, we are looking for a person who meets the
criteria indicated below:
Reporting
to the Senior Manager – Billing & SDM Planning, the responsibility of the
Billing Planning Team shall include but is not limited to the convergent
billing system (CBS), Mediation Platform and Partner Relationship Management
(PRM).
The CBS
components include Convergent Billing Point (CBP), Open Charging Gateway (OCG),
Business Management Point (BMP), Unified Resource Point (URP), Universal
Signaling Access Unit (USAU), Unified Voucher Centre (UVC), General Front End
Processor (GFEP), DCC Proxy and Provisioning System.
Overall,
the planning engineer will be charged with: Evaluation of new and existing
billing infrastructure; Planning & design for new solutions; Implementation
and integration of new hardware/software; Project management; Optimization of
existing systems; Internal Process Improvement in accordance with ITIL
standards; Contributing towards innovation initiatives.
Key Responsibilities:
- Create KPI for new products/services, Marketing proposals, products & services vendor evaluation process - weighted evaluation for new hardware, features and services;
- Analyze billing infrastructure on a weekly basis against the KPI;
- Design Convergent Billing System to integrate new elements;
- Minimize network and service impact for any change;
- Scheduling all the planned works;
- Using RACI model to share responsibilities and information in cross-functional teams;
- Create and update handover system configuration documentation after software/hardware installation or upgrade;
- Configure data for new systems with vendor engineer;
- Create/adopt necessary work instruction for existing systems;
- S.W.O.T analysis of projects on regular basis;
- Provide recommendation reports to identify opportunities for improvement and optimization of existing services;
- Create tools/identify method(s) to obtain statistical data from the system;
- Analyze the effect of a new/improvement change before & after implementation;
- Setup internal training to update teams on new changes;
- Transfer knowledge to billing planning engineers;
- Build internal and external relationships with key customers and suppliers to deliver continuous quality solutions to business.
Role Requirements
- University degree in Degree in one of the following: Telecommunications; Electronic Engineering; IT (Computing) – Operating systems, databases, system development, LAN design and configuration, TCP/IP or equivalent from recognized institution;
- 3 years working as an engineer in a telecommunications environment (vendor or operator)
- Experience of GSM Intelligent Networks or billing systems an advantage
- Experience of Huawei Convergent Billing System (CBS) will be an added advantage
- Analytical & innovative problem solving skills;
- Must be able to work without supervision & meet tight deadlines/schedules, attend meetings and implement action plans;
- Proactive in support & being self-motivated and collaborating with other teams to achieve common objectives.
Principal Engineer Billing
Planning
Ref: TECHNOLOGY_PEBP_DEC_2013
We are
pleased to announce the following vacancy in the Product & Service
Development Department within the Technology Division.
In keeping
with our current business needs, we are looking for a person who meets the
criteria indicated below:
Reporting
to the Senior Manager – Billing & SDM Planning, the responsibility of the
Billing Planning Team shall include but is not limited to the convergent
billing system (CBS), Mediation Platform and Partner Relationship Management
(PRM).
The CBS
components include Convergent Billing Point (CBP), Open Charging Gateway (OCG),
Business Management Point (BMP), Unified Resource Point (URP), Universal
Signaling Access Unit (USAU), Unified Voucher Centre (UVC), General Front End
Processor (GFEP), DCC Proxy and Provisioning System.
Overall,
the planning engineer will be charged with: Evaluation of new and existing
billing infrastructure; Planning & design for new solutions; Implementation
and integration of new hardware/software; Project management; Optimization of
existing systems; Internal Process Improvement in accordance with ITIL
standards; Contributing towards innovation initiatives.
Key Responsibilities:
- Create KPI for new products/services, Marketing proposals, products & services vendor evaluation process - weighted evaluation for new hardware, features and services;
- Analyze billing infrastructure on a weekly basis against the KPI;
- Design Convergent Billing System to integrate new elements;
- Minimize network and service impact for any change;
- Scheduling all the planned works;
- Using RACI model to share responsibilities and information in cross-functional teams;
- Create and update handover system configuration documentation after software/hardware installation or upgrade;
- Configure data for new systems with vendor engineer;
- Create/adopt necessary work instruction for existing systems;
- S.W.O.T analysis of projects on regular basis;
- Provide recommendation reports to identify opportunities for improvement and optimization of existing services;
- Create tools/identify method(s) to obtain statistical data from the system;
- Analyze the effect of a new/improvement change before & after implementation;
- Setup internal training to update teams on new changes;
- Transfer knowledge to billing planning engineers;
- Build internal and external relationships with key customers and suppliers to deliver continuous quality solutions to business.
Role Requirements
- University degree in Degree in one of the following: Telecommunications; Electronic Engineering; IT (Computing) – Operating systems, databases, system development, LAN design and configuration, TCP/IP or equivalent from recognized institution;
- 4 years working as an engineer in a telecommunications environment (vendor or operator)
- Experience of GSM Intelligent Networks or billing systems an advantage
- Experience of Huawei Convergent Billing System (CBS) will be an added advantage
- Analytical & innovative problem solving skills;
- Must be able to work without supervision & meet tight deadlines/schedules, attend meetings and implement action plans;
- Proactive in support & being self-motivated and collaborating with other teams to achieve common objectives.
If you feel
that you are up to the challenge and possess the necessary qualification and
experience please send your resume and application letter indicating your
experience and why you are the most suitable candidate for the role clearly
quoting the job title and job reference to the address below.
The
deadline for application is Friday 13th December 2013.
The Head of
Talent and Resourcing,
Safaricom
Limited
Nairobi
via E-mail
to hr@safaricom.co.ke