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Team Leader Job in Kenya

Gap Marketing Ltd is recruiting for the vacant position of a Team Leader - Kenya

Purpose of the Job

To maximise Nokia business and market share in the assigned area through efficient management of retail representatives, and co-operation with Nokia personnel.

Main responsibilities
  • To ensure that all Field Force personnel understands clearly their Job descriptions, deliverables and Key Performance indicators/Targets.
  • To ensure that the Field Force is provided with and efficiently use the necessary resources (tools, equipments, trade materials) to be able to perform their job effectively and achieve targets.
  • To ensure quality, high standard and professional service delivery through planned Field visits (Back checks, Shadow calls).
  • Work closely with retail partners to promote strong mutually beneficial & strategic relationships.
  • To ensure regular, timely, relevant and validated feedback to Nokia.
  • Participate in the weekly and Monthly business review /planning meetings with Nokia/Agency management and ensure that all agreed action items/activities are implemented in accordance with the standard operating procedures.
  • Evaluating the performance of the field force by conducting regular appraisal (individual & Team) to identify areas of improvement and making necessary recommendations/changes that would increase efficiency of the team
  • Motivate the team through coaching, empowering and ensuring payments of salaries & incentives
  • Ensure that all agreed systems and account management processes are implemented as mutually agreed between Nokia and the Agency. (Corporate policies and SOPs).

Person Specifications
  • Bachelor’s Degree in Business
  • MBA (An added advantage)
  • Professional qualifications in MSK

  • Two year’s working experience in middle/Senior Management positions in Sales in FMCG.

Applications should be sent to Please indicate the position on the subject matter.

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