Summary
Urysia Ltd
holds the Peugeot franchise in Kenya and over the last two years has
experienced tremendous growth with key highlights in commissioning the Bunyala
road branch; one of the largest in Africa that meets international standards
and aimed at regaining the confidence of Peugeot customers in quality and
service delivery.
In light of
these plans, Urysia ltd is looking to recruit an Accident and Body Repair Shop Manager.
In this
position, you will manage the workshop team, organise the work to be performed,
taking account of the human and material resources available; play a key role
in customer satisfaction by ensuring that work meets requisite quality
standards, cost and lead time requirement.
Key Responsibilities
- Contribute to customer satisfaction by ensuring that work is carried out in accordance with the commitments given in respect to quality, cost and lead time;
- Guarantee the quality of the work performed and ensure the requisite productivity levels are attained
- Monitor vehicle repairs, check the quality of the services provided and ensure compliance with the customer order.
- Estimate the cause, the cost and the lead time of additional work deemed necessary by the Technicians and provide this information to the Receptionist
- Draw up the pre-invoice, complete with remarks and the results of the test and the Peugeot checks
- Provide loading plans on a weekly basis, and provide updates on any modifications
- Organise the work to be performed, taking account of the human and material resources available
- Ensure that equipment and zones are properly maintained; ensure waste is properly disposed.
- Analyse the work order and request for additional information where appropriate
- Ensure that mechanics/electricians are aware of customers’ requirements in respect of the work requested
- Set time and cost objectives based on estimated intervention time
- Draw up quotations and supervise the preparation of release slips for parts and supplies; ascertain spare parts availability and monitor release
- Ensure that warranty procedures and loyalty-building products are properly managed
- Provide assistance and advice, and ensure that health and safety rules are complied with.
- Provide leadership to departmental teams; periodically bring the team in order to optimise involvement in the results and enhance the quality of the work performed
Requirements
- A BSc Engineering graduate with at least 8 years of related experience in the automobile or related industry, 5 years of which should be in a managerial capacity
- Excellent knowledge in automotive systems (vehicle layout, function and location of parts)
- Strong team and customer service skills
- Strong planning and organizing skills
- Good interpersonal and negotiation skills.
- Working knowledge of mechanical issues, warranties, service and general repairs
- An understanding of commercial and customer requirements
- Strong leadership skills
How to Apply
Send your
application including a cover letter indicating your desire to work with our
client a detailed CV highlighting relevant experience, details of current and
expected salary, a daytime phone contact, email address, and the names of three
professional referees by close of business Friday, 30th August 2013
Adept
Systems
Management
Consultants
P O Box
6416,
Nairobi,
GPO 00100
Email: recruit@adeptsystems.co.ke
Only short
listed candidates will be contacted.
Please note
that we do not charge fees for receiving or processing job applications.