About
UNHCR Innovation
UNHCR
Innovation (UI) is a multi-year inter-department initiative looking for more
efficient, effective and creative solutions to challenges that refugees are
faced with across UNHCR operations worldwide.
The
ultimate goal of UNHCR Innovation is refugee protection, self-reliance,
empowerment, dignity and education.
Social Media Outreach Internship
Scope
of work
UNHCR
Innovation is searching for a passionate and driven intern
to support the Communications Officer in developing UNHCR Innovation
online tools and contents.
The
intern will be based at the Regional Support Hub in Nairobi and will work
closely with and report to the Communications Officer (CO).
The scope of work is as follows:
The scope of work is as follows:
- Assist CO to
implement UI social media strategy in order to increase UI online
visibility and reputation, and when necessary advise on new possibilities
to develop UI digital platform engagement in areas including web, mobile
and social media strategy;
- Assist CO to
produce multi-media contents for UI social accounts (Twitter, Facebook,
Google+ and Youtube) and investigate the potential of other social media
platforms such as Yammer, Instagram, Pinterest and Flickr in order to
develop UI online services and participate in spreading UI knowledge and
expertise; and investigate strategies to account for platforms of
increasing relevance and importance to target audiences;
- Assist CO in the
day-to-day community management of UI social accounts.
Primary
duties and responsibilities
- Monitor online
media and social networks for content inherent to the work of UI
- Monitor topics
in the field of refugee and humanitarian innovation
- Keep CO abreast
of any developments having an impact on the work of UI
- Develop
contents, including generating original topics and writing creative and
interactive posts for the social media, producing basic infographics and
editing photos
- Implement
community management including researching and defining social media
conversation strategies, editing and posting contents, continually
monitoring conversation via social media channels to maximize engagement,
alerting CO of any community comments that need prompt response.
Required
attributes and qualifications
- Experience in
social media across all social media sites in creating contents and
analysing what works for international organizations (Facebook, Twitter,
Google plus, LinkedIn, Pinterest, Instagram, Flickr, YouTube).
- Familiarity with
humanitarian work and UNHCR
- Exceptional
writing and editing skills in English.
- Strong attention
to details.
- Solid balance of
creativity and critical thinking. • Interest in the topic of refugee
innovation.
- Photo and video
editing skills (Photoshop, Illustrator, InDesign, Lightroom).
- Research
skills.
- Adaptability to
work in an international and multicultural environment.
- Ability to work
alone and as part of a team.
- Capacity to
professionally deal with confidential and sensitive information.
- Minimal period
for the Internship will be of 6 months.
Conditions
How
to apply:
please submit a resume and letter of interest to innovation@unhcr.org by 31
July 2013
Duration: the internship will
begin on August 15th, and extend to February 15th 2014.
Compensation: please note that
this is an unpaid internship. There is no possibility of compensation or
reimbursement of expenses.
Subsequent
employment by UNHCR: there is no expectation of employment at the end of the
Internship.
