Manager, Internet & Mobile Channels
One
Position
Job
Ref:
IT 07/2013
The
Position
Key
Responsibilities
- Provide
technical support for existing mobile and internet banking systems and
implementation of related projects.
- Delivering
business solutions by ensuring that they are well tested and are rolled
out in a manner that does not adversely affect business processes.
- Continuously
analyze user requirements to develop and provide solutions
- Maintain and
manage system configurations
- Maintain up to
date system and user documentation
- Ensure
compliance of SLAs with system vendors
- Develop real
time online reports and monitoring tools to be able to track internet /
mobile banking and internet acquiring system uptime and performance.
- Recommend and
implement upgrades or changes to the internet mobile solutions for
performance, security or business benefits
- Have expert
knowledge of Internet technologies, eCommerce and other payment banking
technologies
- Develop Business
Continuity plans for internet acquiring and internet banking solutions
- Plan the
implementation of any products or services on the internet banking /
acquiring and mobile solutions platforms
- Constitute
cross-functional project teams with clearly defined roles
The
Person
- A University
degree in Information Technology or Computer Science from a recognized
university. IT system qualification will be an added advantage.
- Masters degree
an added advantage
- Certification in
Oracle Database management, Linux and Windows Network Management.
- At least two (3)
years working experience with mobile and internet systems.
- Experience in
branch operations, handling of risks - frauds & forgeries will be an
added advantage.
- Demonstrate high
integrity
- Good data
analytical skills, both financial and non-financial.
- Training in Risk
management.
- Good
communication, planning and organization skill
Capacity Manager
One
Position
Job
Ref: IT
08 /2013
The
Position
Reporting
to the Senior Manager, Business Productivity the purpose of the role is to
proactively monitor and manage IT systems and infrastructure capacity, ensuring
that IT capacity meets current and future needs in a cost effective manner to
optimize IT investments.
Key Responsibilities:
- Get more out of
existing IT resources and improve IT cost per service unit positions
- Fine tune
applications and infrastructure components to improve performance, reduce
consumption, and delay upgrades
- Eliminate
redundant work and ensure consistent reporting
- Managing
workload assignments across environment achieving optimal performance
- Efficiently
provision capacity
- Provide timely
capacity and related cost information for more informed business decisions
- Provide more
complete input to TCO of proposed new and/or major IT-related upgrades or
initiatives
- Project
consumption at future growth levels and uncover bottlenecks with
sufficient warning to correct before business services are adversely
affected
- Produce a
capacity plan that documents current utilization and forecasted
requirements, as well as support costs for new applications or releases
The
Person
- University
Degree Preferably in IT or related field from a recognized university
- A professional
ITIL certification and IT related qualification
- An MBA will be
an added advantage
- Minimum of 3
years work experience in capacity and performance management or other
related field.
- Basic knowledge
of IT Operations, systems and infrastructure.
- Experience with
capacity monitoring and modeling tools
- Broad knowledge
of advanced monitoring & management tools, performance modeling tools,
capacity analysis tools, and other advanced tools
- Demonstrates
analytical and systematic approach to problem solving
- Demonstrates
effective communication skills
- Demonstrate
ability to multi-task and thrive in a fast paced environment
- Is able to work
to required standards and to understand and use the appropriate methods,
tools and applications
- Should be
innovative in identifying and harnessing new and existing opportunities to
maximize IT investments.
Enterprise Systems Specialist – Messaging and Collaboration
One
Position
Job
Ref:
09/2013
The
Position
Reporting
to the Senior Manager, Business Productivity the purpose of the role is to
ensure the stability, integrity, and efficient operation of the Software
Systems that support core business, messaging and collaboration functions
through proven communication, analytical, and problem-solving skills to help
identify, communicate, and resolve issues in order to maximize the benefit of
IT systems investments.
Key Responsibilities:
- Design,
implantation, configuration and administration of high availability,
business continuity, disaster recovery and site resilience framework for
the Messaging and Collaboration Platform
- Create and
maintain documentation as it relates to system configuration, mapping, and
processes.
- Provide for
secure systems by implementing and supporting patch management
- Monitoring and
supporting the availability of core e-messaging infrastructure including
the Exchange Server Systems, Blackberry Services, Email
Archiving-discovery systems, Lync Server and Push Email.
- Ensure robust,
reliable delivery of email communications from KCB e-banking channels i.e.
Internet banking, Mobile Banking
- Collaborate with
other IT staff to ensure smooth and reliable operation of software and
systems for fulfilling business objectives and processes.
- Develop,
implement and adhere to regular systems maintenance policies and
procedures, including change request mechanisms and update schedules to
ensure optimum uptime and service availability
- Design and
deploy new applications and enhancements to existing applications,
software, and operating systems.
- Conduct research
on business systems products to justify recommendations and to support
purchasing efforts.
- Interact and
negotiate with vendors, outsourcers, and contractors to secure
system-related products and services
- Gauge the
effectiveness and efficiency of existing systems; develop and implement
strategies for improving or further leveraging these systems.
The
Person
- Bachelor of
Science in Computing or related degree from a recognized University
- Microsoft
Certified Technology Specialist (Exchange and Lync server)
- MCITP in
Exchange and/or Lync server and an MBA will be an added advantage
- Minimum of 3 years
work experience in Exchange and collaboration platforms or other related
fields.
- Good
understanding of internet connectivity, security, content provision and
filtering
- Good insight and
experience in IT Security related issues such as user rights assignment
and access control
- Demonstrated
understanding of antivirus, patch management and other endpoint security
implementations
- Good knowledge
of Office productivity software; MS Office Suite
- Good knowledge
of the workings of the internet, firewalls and VPN technology
- Some working
knowledge of PC hardware
- Knowledge of
SCCM and SQL will be an added advantage
- Demonstrates
analytical and systematic approach to problem solving
- Demonstrates
effective communication skills
- Demonstrate
ability to multi-task and thrive in a fast paced environment
Internet / Mobile Specialist
One
Position
Job
Ref:
10/2013
The
Position
Reporting
to the Manager, Internet and Mobile Channels, the purpose of the role is to
provide technical support for mobile and internet channels ensuring stability,
efficiency and the best possible response time.
Key
Responsibilities
- Provide
technical support for existing mobile and internet banking systems and
implementation of related projects.
- Keep track of
user issues and oversee their prompt resolution.
- Delivering
business solutions by ensuring that they are well tested and are rolled
out in a manner that does not adversely affect business processes.
- Continuously
analyze user requirements to develop and provide solutions
- Maintain and
manage system configurations
- Maintain up to
date system and user documentation
- Ensure
compliance of SLAs with system vendors
- Develop real
time online reports and monitoring tools to be able to track internet /
mobile banking system uptime and performance.
- Recommend and
implement upgrades or changes to the internet / mobile solutions for
performance, security or business benefits
- Have expert
knowledge of Internet technologies and other payment banking technologies
- Develop Business
Continuity plans for mobile and internet banking solutions
The
Person
- A University
degree in Information Technology or Computer Science from a recognized
university. IT system qualification will be an added advantage.
- Certification in
Oracle Database management, Linux and Windows Network Management.
- At least two (2)
years working experience with mobile systems support and working with the
different operating systems.
- Experience in
branch operations, handling of risks - frauds & forgeries will be an
added advantage.
- Demonstrate high
integrity
- Good data
analytical skills, both financial and non-financial.
- Training in Risk
management.
- Good
communication, planning and organization skill.
Head, Securities and Documentation Centre
One
Position
Job
Ref: CS
09/2013
The
Position
Reporting
to the Company Secretary the position will be responsible for the management
and custody of documentation and securities post-loan approval for KCB Kenya
and Cross border facilities through provision of legal advice, perfection of
securities, approval of disbursements and safe custody of securities.
Key
Responsibilities:
- Develop and
execute the annual departmental plan and budget within approved limits.
- Develop and
maintain Business Continuity, Risk, Compliance Management & Regulatory
Controls for Department.
- Relationship
Management of stakeholders of the Securities and Documentation Department:
International Businesses, Retail Branch Network, Corporate Banking, Credit
Division, Mortgage Division, External Lawyers.
- Drive
development of or the implementation of securities and documentation
policies, standards, regulatory or industry determined procedures, staff
work measures and service level agreements.
- Responsible for
data integrity, turnaround time and accuracy efficiencies of the
Department Operations.
- Oversight
management of Letters of Offer, perfection and custody of all the Bank’s
securities.
- Provide legal
advice to Stakeholders in respect of securities documentation.
- Manage the
approval of loan disbursements as per approved lending conditions
- Lead and direct
department team.
The
Person
- A University
degree in Law from a recognized university.
- Post graduate
Diploma from the Kenya School of Law.
- Certificate of
Admission to the Roll of Advocates of the High Court of Kenya and a
practicing certificate.
- A Master’s
degree in Law or Business field is an added advantage.
- Knowledge of
Conveyancing procedures and loan documentation.
- Computer skills
and ability to research on a wide range of commercial matters.
- Minimum 6 years
post-admission experience handling conveyancing and commercial work.
- Highly
disciplined, of high integrity and possess the ability to work under
pressure with minimum supervision.
- Proactive and
customer-focused.
- Have excellent
interpersonal skills.
- Good management
skills including organizational, presentation & communication skills.
- Demonstrate high
integrity and team spirit.
- Possess
excellent analytical skills, be open-minded and have the ability to
identify alternative solutions.
The
above positions are demanding for which the bank will provide a competitive
package for the successful candidates.
If
you believe you can clearly demonstrate your abilities to meet the criteria
given above, please submit your application with a detailed CV, stating your
current position, remuneration level, e-mail and telephone contacts quoting the
job title/reference in the subject field to recruitment@kcb.co.ke.
To
be considered your application must be received by 7th June, 2013.
Only
short listed candidates will be contacted.
