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Business Development Officer Job in Kenya


Are you looking to take your career to the next level? 

Our client is a fast growing enterprise in provision of web design and hosting services for clients who need more than just an IP address and some disk space.

We invite you to be part of that growth. We seek to recruit pro-active and self - driven individuals to fill the position below;

Business Development Officer

The successful candidate is expected to exceed realistic sales targets as well as manage and grow client relationships on multiple accounts. 

The person will be responsible for account revenue growth, and overall business profitability in service delivery.
 
The successful candidate will have the following responsibilities;
 
A. Sales
  • Generating revenue for the company through acquiring orders for the products developed
  • Responds to new business leads with innovative and well thought out proposals and presentations.
  • Capable of selling the complete range of the company’s products.
  • Communicates the client's goals and represent the client's interests to the company.
B. Project Management
  • Contribute to all ongoing project documentation, including budgets, schedules, client contact reports during the life of the project;
  • Proactively sells and manages customer expectations and communicates project and profit risks to the company and client;
  • Initiates and conducts project reviews and annual audits with clients.
C. Client Management
  • Nurture and build supportive client relationships on client accounts.
  • Consistently provide excellent customer service to clients.
  • Representing the client needs and goals within the organization to ensure quality.
  • Managing targeted accounts and presenting a broad portfolio of business products and services and show how you can enrich the customer experience and increase spend.
  • Building relationships with clients to encourage new and repeat business opportunities.
  • Owns the contract and contract renewals for new work for an existing client.
  • Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.
  • Planning and writing proposals, and leading ongoing project presentations to clients.
  • Responsible for the success and satisfaction of the individual client relationships.
  • Grows the client relationship in terms of revenue generated and account profitability.
  • Develops position as confidante with senior managers within client organization, by providing regular two-way communication between the client and company, to provide strong company representation and set proper client expectations.
D. Administration
  • Reporting, providing regular input on all account activity, including status and call reports on a weekly basis.
  • Share information regarding competitor intelligence, success stories, and customer feedback.
  • Provide accurate and comprehensive information regarding customer orders.
  • Refer unresolved customer grievances to designated departments for further investigation.
Required skills
 
The role requires well-developed people and business skills.
  • A degree in business related field preferably marketing is desirable.
  • At least one year experience in marketing a product.
  • Strong people skills as well as management skills are necessary for success in this role
Interested candidates are requested to submit their CVs and a convincing cover letter to pdc.recruitment@gmail.com indicating the job title applied for by 3rd May 2013. 

Only shortlisted candidates will be contacted.

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