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Application Support IT Senior Analyst Job in Nairobi Kenya


Position: Application Support – IT Senior Analyst
 
Location: Nairobi
 
Industry: BPO
 
Our client a global leader in Business Process and Technology Management seeks to recruit an Application Support – IT Senior Analyst with an experience to manage the Application Support role including managing backend issues for Oracle Financials, setting up and managing the scheduled programs and troubleshooting user issues globally.
 
Duties and Responsibilities
  • Managing backend issues for Oracle Financials
  • Setting up and managing the scheduled programs and troubleshooting user issues globally
  • Implementing systems, but also supporting, administration and maintenance of already existing systems
  • Ensuring quality services are delivered and performed to the agreed standards
  • Minimizing service disruption and the facilitation of services restoration within agreed standards
  • Developing and maintaining Application Support standards, procedures and other documentation as required
  • Managing the Application Support role internationally
Key Qualifications and Experience
  • Degree/ Advanced Diploma in computer science, IT, software engineering
  • Minimum of 2 years experience in a similar position
  • Good understanding of Oracle Financials, setting up and managing the scheduled programs
  • Ability to manage accounting software
  • Technical expertise in User Support, systems maintenance and understanding of web enabling technology
  • Experience with administrative systems and report writing skills
  • Considerable computing experience, including delivering support for database applications in a variety of professional environments
  • Considerable experience in dealing with a wide range of users at all levels in an organization
  • Understanding of  IT Services supporting these Business activities
To apply, send your CV only with no other attachments to recruit@flexi-personnel.com before Monday 13th May, 2013.

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