Nation Media Group, the leading Multi Media house in East and Central Africa is
searching for a suitably qualified candidate for the position of Senior Service
Desk Analyst in the IT Department.
Senior Service Desk Analyst
The Senior Service Desk Analyst (SSDA) will work with a team of analysts to
provide first and second level technical support services to our internal
customers. He/She will report to the IT Service Desk Supervisor.
Specific Job Responsibilities
- Provide
first and second level technical incident and problem management support
services to end users in local and regional offices;
- Support
and Administration of existing Back-Office Server Applications (i.e.
Active Directory, Exchange, Windows 2008/2003 Servers, SharePoint, SQL
etc.);
- Participate
in IT related projects as assigned by management;
- Meet
or exceed the set Service Level Agreements (SLAs);
- Install,
configure, maintain and support Software, Computers, Mobile devices etc;
- Escalate
problems as appropriate to our external service support providers in order
to ensure consistent timely resolution;
- To
enforce, maintain, support and administer the existing IT security
systems, services and policies.
Technical Skills
- Degree
in Information Technology or equivalent;
- 3
- 4 years prior technical end user support experience;
- ICDL
or MOUS and A+ or N+ certification or equivalent;
- MCSE
or MCITP Certified;
- ITIL
v3 Certified.
Personal Effectiveness
- Strong
interpersonal customer service skills;
- Excellent
communication skills both written and oral;
- Ability
to meet deadlines;
- Ability
to work under minimum supervision;
- Ability
to work during odd hours.
Broadcast IT Systems Engineer
JOB REF HR-BITSE-11-12
Nation Media Group, the leading Multi Media house in East and Central Africa is searching for a suitably qualified candidate for the position of Broadcast IT Systems Engineer in the IT Department.
We invite candidates who are innovative, performance driven and
possess excellent transferrable skills with good track record of achievement in
past roles.
The Broadcast IT Systems Engineer will work with a team of support engineers to provide first and second level technical support services to our internal customers.
The position reports to the Service Desk Supervisor.
Specific Job Responsibilities
- Maintaining
specialist systems and equipment for audio and video production, broadcast
satellite transmission and interactive media;
- Installing
and testing new facilities and equipment;
- Setting
up and operating editing facilities in post-production suites;
- Analysing
and rectifying technical faults on equipment and systems;
- Minimising
loss of service at times of equipment failure by rapidly identifying and
implementing alternative methods of service provision;
- Keeping
abreast of constant changes in technology by investigating new systems,
techniques and equipment
- Maintaining
hardware, software and other broadcast technology systems;
- Interpreting
and implementing instructions and requests from Producers, Directors and
other colleagues;
- Communicating
effectively with members of one’s own and other teams and project members;
- Keeping
up to date with the industry by building and maintaining a network of
contacts.
Job Requirements
- Undergraduate
degree in Information Technology or Electrical or Electronic Engineering;
- Two
years’ experience in a broadcast environment;
- Knowledge
of broadcast systems such as, VizRT, Final Cut Pro, RCS and Adobe Premier
will be an added advantage;
- Excellent
written and verbal communication, presentation and listening skills;
- The
ability to work “On-Call” shifts plus night and weekends when needed;
- MCP,
MCITP or CCNA Certifications will be an added advantage.
Business Manager
Job Ref – HR-BM-11-12
Nation Media Group is the largest independent media house in East and Central Africa with operations in print, electronics and digital media.
It attracts and serves unparalleled audiences in Kenya, Uganda,
Tanzania and Rwanda, and seeks to consolidate this position by recruiting a
Business Manager within its Advertising Department.
The Role:
The Business Manager will report to the Commercial Manager - Advertising. He/she will be charged with the responsibility of planning, controlling and supervising the work of Business Executives to generate and meet agreed individual and team’s volume against set advertising sales annual revenue targets.
Key result areas will include:
- Planning,
coordinating and managing a team of Business Executives who are expected
to deliver agreed sales volumes and revenue;
- Motivating
the sales team to deliver departmental objectives;
- Maintaining
good client service and relations;
- Developing
and implementing sales strategies and campaigns; and
- Maintaining
and fostering business relationships with all clients of the company.
Skills, knowledge and experience requirement:
- Basic
University Degree;
- Diploma
in Sales and Marketing;
- At
least 3 years’ working experience in a sales and marketing environment;
- Leadership
and people management skills;
- Excellent
interpersonal skills and customer service skills; and
The positions offer excellent career growth opportunities and
competitive remuneration packages.
If you meet the above criteria, apply online athttp://careers.nationmedia.com before
21st November 2012.
N/B: Only shortlisted applicants shall be contacted.
N/B: We shall only contact the shortlisted candidates.