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Customer Service Assistant / Switchboard Operator Job in Thika

Mount Kenya University is a Chartered University operating as a premier non-profit making institution of higher learning in East Africa.

The University has its main campus located in Thika Town. It has also established campuses in Mombasa, Nairobi, Nakuru, Eldoret, Nkubu (Meru) and Kigali (Rwanda).

Currently the University has seven (7) schools offering various post-graduate and undergraduate Courses.

The University is a member of Inter University Council of East Africa (IUCEA).

Customer Service Assistant / Switchboard Operator

  • Minimum of Diploma in front office/Secretarial/Office Management
  • Above 5 years experience in front office operations.
The applicants for the above post must posses the following:
  • Excellent communication and verbal skills.
  • Management and Organization Skills
  • Strong leadership skills
  • Customer service oriented
  • Possess good interpersonal skills and telephone etiquette
  • Team player who can work with minimum supervision.
  • Be computer literate
  • Able to provide basic information to callers.
  • Able to work independently and under pressure.
  • Able to answer and direct all incoming telephone calls.
  • Able to type, mail, sort, maintain records and other duties.
If you meet the above requirements, send your application (with daytime telephone number, CV and copies of academic and professional certificates to:

The Human Resources Manager
Mount Kenya University
P.O.Box 342 -01000, Thika
Email info@,


Submit your application not later than 6th May 2011.

Only short listed candidates will be contacted.

“MKU is an equal opportunity employer.”

Mount Kenya University - Scaling the heights of education

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