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HelpAge International (HelpAge) Jobs in Kenya

HelpAge International (HelpAge) is a global network of not-for-profit organisations with a vision of a world where older people fulfill their potential to lead active, dignified, healthy and secure lives. With more than 70 affiliates and 300 partners across more than 50 countries the HelpAge International network brings together hundreds of organisations worldwide.

The Africa Regional Development Centre (ARDC) is one of six regional centres working to build and strengthen older people’s organisations around the world which provides a wide range of services related to social protection, sustaining a livelihood in old age, HIV & AIDS, discrimination & abuse, health and emergencies.

The Regional Communications and Information Officer (RCO) is responsible for spearheading strategic communications work for HelpAge International Africa Regional Development Centre.

The post holder will contribute to the profiling and promotion of HelpAge brand on ageing issues and support its advocacy objectives as well as programmes communications.

The RCO will also provide technical support to HelpAge affiliate and partner organizations in developing and maintaining relationships with national and local media.

The post-holder will have relevant experience in developing and implementing communication strategies, sound knowledge of publishing and proven media relations. Educated to degree level, proficiency in IT using variety of editing and publishing software, proven oral and written communication skills and ability to write well designed reports are essential for this role.
Job Title: Regional Communications & Information Officer Department: Advocacy and Communications
Location: Nairobi, Kenya
Responsible To: Regional Advocacy and Communications Manager
Overall Job Purpose

The Regional Communications and Information Officer is responsible for spearheading strategic communications work for HelpAge International Africa Regional Development Centre. The post holder will contribute to the profiling and promotion of HelpAge brand on ageing issues and support its advocacy objectives as well as programmes communications.
Key Responsibilities
Regional Communication Strategy
·     Develop, implement and evaluate an Africa wide Communications Strategy in line with HelpAge International Communication strategy and Africa regional strategy, with an objective to strengthen the ARDC’s role in advocating for the rights of older people.
·     Promote communications to key stakeholders, within the network and other organisations interested in older people’s issues in the region, identified in the communications strategy.
·     Design communications systems and strategies to reach key stakeholders and audiences and co-ordinate communication activities in the ARDC and support advocacy work in key areas such as Social Protection, HIV and AIDS, Emergency, Livelihoods, and Health, among others.
·     Ensure Africa work in region is reflected on HelpAge website and promoted to regional stakeholders
Media Relations and Advocacy Campaigns
·     Develop and maintain relationships with national, regional and international media based in the region
·     Monitor and track coverage of HelpAge key issues in regional and national media in collaboration with affiliates and partner organisations
·     Organize media coverage and arrange for interviews and briefings. Respond to media enquiries and make presentations to a variety of groups on the activities of the organization
·     Support affiliates and partner organisations in their initiatives to develop and maintain relationships with national and local media
·     Support affiliates/partners and country programmes in their activities relating to 1st October (UN Day for Older Persons), Age Demands Action, World Aids Day and other relevant events through the sharing of advocacy/awareness raising ideas and information.
·     Support the implementation of agreed advocacy/media campaigns in line with regional/country strategy.
Programme Communications
·     Strengthen capacity of affiliates and partner organizations by providing advice and support in development of their communication plan, strategic communications work and available resource materials to produce programme resources, e.g., brand, templates, publications and marketing forms, etc. .
·     Build capacity of programme staff and partners to produce quality communications.
·     Work with programme staff in ARDC and country offices to promote information sharing within the region and globally and ensure regional funding proposals have strategic communication components.
Publications & Information Dissemination
·     Compile, produce and distribute publications identified in the ARDC Annual Plan. The key publications are the regional newsletter (Ageing in Africa), Older People & HIV and AIDS in Africa, project updates, regional conferences reports among others.
·     Compile, produce and disseminate briefing papers, articles and press releases on ageing issues in collaboration with programme staff
·     Collect stories and visual material and document impact of HelpAge International’s work for improving awareness and to support fundraising and advocacy’s objectives.
·     Manage the regional resource centre by maintaining a resource database, identifying and procuring resource materials.
·     Ensure all materials produced reflect brand position.
·     Maintain an up-to-date mailing list for distribution of newsletters and other materials and answer external parties’ general enquiries about ageing and HelpAge International’s work.
Online Communication
·     Keep Africa pages of HelpAge website up to date with multi media content and co-ordine with country offices, provide regular new stories on work in region.
·     Oversee information update on HelpAge internal website
·     Facilitate the uploading of relevant programmatic and other information in the intranet
·     Collect inputs for ARDC monthly report, compile and upload to the intranet.
Other Duties
·     Be an active member of the HelpAge International communications team.
Extent of Authority

The post-holder will make day to day decisions regarding the implementation of work within an agreed framework and budget limitations.
Key relationships
·     HelpAge International Country offices, Affiliates and Partners
·     Regional Development Centre Staff – to ensure consistency of approach in HelpAge International’s work in the region and to ensure the development of complimentary activities.
·     UK Secretariat staff – to ensure consistency of approach in the development of resource materials within the HAI network.
·     Be an active member of international communications team and co-ordinate activity between Africa and London;
·     Staff and volunteers of NGOs, INGOs and Governments
·     Suppliers
Person Specification
·     Degree level education preferably in communication related field
·     Excellent written and oral communication skills
·     Experience of compiling, producing and disseminating information
·     Experience of work with different forms of communication media e.g. written, visual, audio etc
·     At least 3 years work experience with an NGO
·     Experience of media relations and advising senior staff on media issues
·     Experience of delivering communications training and capacity building
·     Experience of briefing, commissioning and managing external suppliers (print, photography, editors etc.)
·     Understanding of ageing issues preferred
Aptitudes and Skills
·     Ability to write narrative reports of a standard required by international donor organisations.
·     Proven experience of writing for websites
·     Fluent writing, speaking, and facilitation skills in English, including ability to proofread.
·     French, Portuguese or Arabic would be an advantage.
·     Sound knowledge of publishing, design and related information & communications technologies (Word, Access & DTP)
·     Knowledge of content management systems (desirable)
·     Ability and willingness to be administratively self-supporting.
·     Ability and willingness to travel within Africa if required.
To apply for this position, please send an updated CV and covering letter by 20th April, 2010, explaining how you meet the criteria for the role to:

Human Resource Officer
HelpAge International
Africa Regional Development Centre,
P.O. Box 14888 - 00800
Westlands, Nairobi
Email: helpage@

Only shortlisted applicants will be contacted.

HelpAge International is an equal opportunities employer

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